Hotel Arinsal

Hotels
7.2
/10
Pleasant
84 reviews

What Guests Say About Their Stay

Karen
10.0
/ 10
This review is not indicative of the original hotel I booked as upon arrival a note on the door stated that guests booked for that evening had to walk 500m down the road to another hotel! The good news is the new hotel was great,nice friendly lady on reception plus the view from our room was very pleasant.
Marco
10.0
/ 10
Simple hotel , decent breakfast , great rate , unpretentious . Friendly staff , you can leave your luggages there and go skiing for the day . Close to supermarket , pubs , skiing funicular .
Verified traveler
10.0
/ 10
This is a very clean hotel with helpful staff who try to be very accommodating.
In the Area
See Map
Carretera General, Andorra, La Massana, AD400

Main Facilities

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Restaurant
Parking
WiFi
Staying at Hotel Arinsal is a good choice when you are visiting La Massana.
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What's around Hotel Arinsal

Carretera General, Andorra, La Massana, AD400
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Discover More About Hotel Arinsal

Location


Staying at Hotel Arinsal is a good choice when you are visiting La Massana.

About Hotel Arinsal

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Arinsal.

Savor your favorite dishes with special cuisines from Hotel Arinsal exclusively for you.

With all facilities offered, Hotel Arinsal is the right place to stay.

All facilities in Hotel Arinsal

Others Hotel Arinsal
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Breakfast
  • Bar

Hotel Services

  • Front desk
  • Tours

Connectivity

  • Free WiFi

General

  • Fireplace in lobby

Accessibilty

  • Accessible parking

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel Arinsal

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available

The front desk is open daily from 8 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
12:00 - 19:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 12:00 - 19:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Arinsal
24
Number of floors in Hotel Arinsal
4
Another facilities in Hotel Arinsal
Others, Smoke-free area, Safety deposit box, Breakfast, Bar

Frequently asked question in Hotel Arinsal

What are available facilities at Hotel Arinsal?
There are top facilites at Hotel Arinsal such as Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Arinsal?
The standard check-in time at Hotel Arinsal is starting from 12:00 - 19:00 while the latest check-out time is at Before 12:00
Does Hotel Arinsal provide breakfast?
Yes, Hotel Arinsal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Arinsal?
Hotel Arinsal is a 3.0-star hotel.
How many floors does Hotel Arinsal have?
Hotel Arinsal has 4 floors.
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More Reviews from Other Guests in Hotel Arinsal

7.2
Pleasant
From 84 reviews
Cleanliness

7.6

Room Comfort

6.6

Location

6.2

Service and Facilites

7.6

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Traveler Reviews Hotel Arinsal

Number of reviews per page
20
40
Top reviews
Karen
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This review is not indicative of the original hotel I booked as upon arrival a note on the door stated that guests booked for that evening had to walk 500m down the road to another hotel! The good news is the new hotel was great,nice friendly lady on reception plus the view from our room was very pleasant.
Neil
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

The property was a little bit dated, but was immaculately clean and the staff were very friendly. Will definitely stay there again. Great value for money
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

We liked the close proximity to the gondola. The breakfast was basic but fine. The reception staff were extremely helpful.
Marco
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

Simple hotel , decent breakfast , great rate , unpretentious . Friendly staff , you can leave your luggages there and go skiing for the day . Close to supermarket , pubs , skiing funicular .
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 311 week(s) ago

Expedia Group verified review

This is a very clean hotel with helpful staff who try to be very accommodating.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

Tried calling several times,about 630 pm because thought may e late due to traffic. When finally got through was hung up on, then no answers to phone agsin. Hotel completely dark when got there at 7 not even a sign lit so we missed it a couple times. Expedia did get us a refund as we had to find another hotel.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

If you’re spending the day on the slopes and just looking for a cheap clean room, hot water and ok bed to sleep at night, very close to the gondola, then this is perfect. I stayed with my 12 year old son but it’s not for a romantic break. Beds have a waterproof sheet on them. WiFi in room (2nd floor) is excellent. Hotel is kept clean but over use of cleaning products leaving a nasty smell at the entrance, stairway and corridors. Less smell in room. Staff are lovely and friendly and go the extra mile for you. Even providing a picnic on the last day when they realised our early bus would mean we missed breakfast. They also rang the bus company to check our pick up point. Thank you :-) Breakfast was fine (all cold) with plenty of choice. The black plastic table covers look awful and ruin the look of the whole room, which would be nice otherwise. We would stay here again or at their sister hotel, Comopedrosa.
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Johann
6.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

Fairly close to the lift (5 mns walk), this is a simple hotel with small rooms and reasonably clean. The river is right next to it though and despite good double glazed windows it is fairly noisy, at least for light sleepers. Staff is very friendly, breakfast saved by good croissants.
Denise
8.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

We enjoyed our stay at hotel Arinsal. The staff are all friendly and helpful. Nothing was too much trouble for them. .The continental breakfast had plenty of choice with fresh fruit included. The hotel is very clean in all areas. We will definitely stay here again
Jordan
8.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

Very nice and comfortable stay. The room was a decent size for a single person, but it was the shower which I thought was a bit too small and difficult to have a comfortable shower. The staff was super friendly and helpful!
Carolina
6.0
/10
Reviewed 479 week(s) ago

Hotels.com verified review

Arinsal was closed and hard to be found. Once we arrived we found a sign that we were expected in another hotel 200 meters away (Comapedrosa). Room was very small and no internet (that's ok as it was stated in conditions). Great breakfast
Laura
8.0
/10
Reviewed 511 week(s) ago

Hotels.com verified review

Great for the ski lift. No frills but service is excellent, room was cleaned and bed made everyday and the small tapas bar underneath is excellent.
Kenneth
6.0
/10
Reviewed 515 week(s) ago

Hotels.com verified review

Rooms basic accommodation. Cleaned everyday. Restaurant and bar area recently refurbished serving delicious food. Close to gondola for ski season and right in the centre of town for apres - ski. Have stayed here a couple of times. Would stay again.
Stephen
2.0
/10
Reviewed 540 week(s) ago

Expedia Group verified review

Hotel was closed and without staff. Waited outside in the rain until guests left the hotel, it was only at that point was I able to gain access because the main entrance was code locked. When inside I found that the check-in desk and lounge were closed off and a sign indicated that for attention one should "Phone (00376) 651892". At that time there were several guests sitting on stairway steps trying to achieve WiFi connections as the lounge was inaccessible. There were no comfortable chairs to sit on in the rooms. When I interviewed guests they stated that the status quo had been present for several days!
Read More
Verified traveler
8.0
/10
Reviewed 561 week(s) ago

Hotels.com verified review

Great Shower and wifi in my room which had a little balcony. Basic but clean. I stayed on the river side which has a constant river noise which i found quite relaxing but others may not. Friendly Staff. Great location 150m from Gondola.
Rachael
8.0
/10
Reviewed 564 week(s) ago

Hotels.com verified review

I have stayed at hotel Arinsal twice now and both times have enjoyed my stay. Yes it's basic, but what more do you need. It is excellent value for money and very close to other bars and the gondola. The rooms are warm, clean and comfortable. For the money, you can't beat it!
Jan Egil
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stengte innsjekkingen 19 00 dårlig belysning i ganger og på hotellrom . frokosten liten plass og mye folk.
Marius Mihail
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Ok
Nolwen
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Hôtel simple Un peu vieux mais pour deux ou trois nuits c’était très bien Le personnel es très bien. A l’écoute . Cetais propre.
Jean
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Rapport prix/prestations intéressant. Torrent très proche de l'hôtel donc bruit important mais l'hôtel dispose d'une excellente isolation phonique. Grand parking gratuit à 200 /300 m.
Number of reviews per page
20
40

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Others 4 Hotel Arinsal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 84 reviews
Cleanliness

7.6

Room Comfort

6.6

Location

6.2

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Arinsal

Number of reviews per page
20
40
Top reviews
Karen
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This review is not indicative of the original hotel I booked as upon arrival a note on the door stated that guests booked for that evening had to walk 500m down the road to another hotel! The good news is the new hotel was great,nice friendly lady on reception plus the view from our room was very pleasant.
Neil
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

The property was a little bit dated, but was immaculately clean and the staff were very friendly. Will definitely stay there again. Great value for money
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

We liked the close proximity to the gondola. The breakfast was basic but fine. The reception staff were extremely helpful.
Marco
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

Simple hotel , decent breakfast , great rate , unpretentious . Friendly staff , you can leave your luggages there and go skiing for the day . Close to supermarket , pubs , skiing funicular .
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 311 week(s) ago

Expedia Group verified review

This is a very clean hotel with helpful staff who try to be very accommodating.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

Tried calling several times,about 630 pm because thought may e late due to traffic. When finally got through was hung up on, then no answers to phone agsin. Hotel completely dark when got there at 7 not even a sign lit so we missed it a couple times. Expedia did get us a refund as we had to find another hotel.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

If you’re spending the day on the slopes and just looking for a cheap clean room, hot water and ok bed to sleep at night, very close to the gondola, then this is perfect. I stayed with my 12 year old son but it’s not for a romantic break. Beds have a waterproof sheet on them. WiFi in room (2nd floor) is excellent. Hotel is kept clean but over use of cleaning products leaving a nasty smell at the entrance, stairway and corridors. Less smell in room. Staff are lovely and friendly and go the extra mile for you. Even providing a picnic on the last day when they realised our early bus would mean we missed breakfast. They also rang the bus company to check our pick up point. Thank you :-) Breakfast was fine (all cold) with plenty of choice. The black plastic table covers look awful and ruin the look of the whole room, which would be nice otherwise. We would stay here again or at their sister hotel, Comopedrosa.
Read More
Johann
6.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

Fairly close to the lift (5 mns walk), this is a simple hotel with small rooms and reasonably clean. The river is right next to it though and despite good double glazed windows it is fairly noisy, at least for light sleepers. Staff is very friendly, breakfast saved by good croissants.
Denise
8.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

We enjoyed our stay at hotel Arinsal. The staff are all friendly and helpful. Nothing was too much trouble for them. .The continental breakfast had plenty of choice with fresh fruit included. The hotel is very clean in all areas. We will definitely stay here again
Jordan
8.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

Very nice and comfortable stay. The room was a decent size for a single person, but it was the shower which I thought was a bit too small and difficult to have a comfortable shower. The staff was super friendly and helpful!
Carolina
6.0
/10
Reviewed 479 week(s) ago

Hotels.com verified review

Arinsal was closed and hard to be found. Once we arrived we found a sign that we were expected in another hotel 200 meters away (Comapedrosa). Room was very small and no internet (that's ok as it was stated in conditions). Great breakfast
Laura
8.0
/10
Reviewed 511 week(s) ago

Hotels.com verified review

Great for the ski lift. No frills but service is excellent, room was cleaned and bed made everyday and the small tapas bar underneath is excellent.
Kenneth
6.0
/10
Reviewed 515 week(s) ago

Hotels.com verified review

Rooms basic accommodation. Cleaned everyday. Restaurant and bar area recently refurbished serving delicious food. Close to gondola for ski season and right in the centre of town for apres - ski. Have stayed here a couple of times. Would stay again.
Stephen
2.0
/10
Reviewed 540 week(s) ago

Expedia Group verified review

Hotel was closed and without staff. Waited outside in the rain until guests left the hotel, it was only at that point was I able to gain access because the main entrance was code locked. When inside I found that the check-in desk and lounge were closed off and a sign indicated that for attention one should "Phone (00376) 651892". At that time there were several guests sitting on stairway steps trying to achieve WiFi connections as the lounge was inaccessible. There were no comfortable chairs to sit on in the rooms. When I interviewed guests they stated that the status quo had been present for several days!
Read More
Verified traveler
8.0
/10
Reviewed 561 week(s) ago

Hotels.com verified review

Great Shower and wifi in my room which had a little balcony. Basic but clean. I stayed on the river side which has a constant river noise which i found quite relaxing but others may not. Friendly Staff. Great location 150m from Gondola.
Rachael
8.0
/10
Reviewed 564 week(s) ago

Hotels.com verified review

I have stayed at hotel Arinsal twice now and both times have enjoyed my stay. Yes it's basic, but what more do you need. It is excellent value for money and very close to other bars and the gondola. The rooms are warm, clean and comfortable. For the money, you can't beat it!
Jan Egil
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stengte innsjekkingen 19 00 dårlig belysning i ganger og på hotellrom . frokosten liten plass og mye folk.
Marius Mihail
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Ok
Nolwen
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Hôtel simple Un peu vieux mais pour deux ou trois nuits c’était très bien Le personnel es très bien. A l’écoute . Cetais propre.
Jean
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Rapport prix/prestations intéressant. Torrent très proche de l'hôtel donc bruit important mais l'hôtel dispose d'une excellente isolation phonique. Grand parking gratuit à 200 /300 m.
Number of reviews per page
20
40