What do past guests say about Coconut Grove?

Coconut Grove is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Coconut Grove

Name: Coconut Grove
Address: 56 Macrossan St, Port Douglas, Queensland, Australia, 4877, 56 Macrossan St, Queensland, 4877, Australia
Rating: 9.6

Apartments

9.6

/10

Exceptional

195 reviews

What Guests Say About Their Stay

Matthew

10.0

/ 10

Amazing stay and super friendly staff / owner. Rooms were massive, clean and had all the amenities you could want. The location was perfect. Parking underground on site was really helpful. Highly recommend.

Jason

10.0

/ 10

Absolutely perfect in every way! We went here on our honeymoon after a 26 hour journey from the US. Josephine and the front desk staff were stellar in every way. The top floor penthouse apartments are gorgeous and very large with stunning views and private plunge pools. Loved every minute. Bespoke boutique 5 star experience. We will be back! A experience!!

Lawrence

10.0

/ 10

Great position and handy to everything. We had the terrace with the plunge pool. The apartment was very well appointed and very comfortable. The staff were amazing. We had a thoroughly enjoyable time. We will definitely come back again.

In the Area

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56 Macrossan St, Port Douglas, Queensland, Australia, 4877

Main Facilities

Swimming Pool

Restaurant

WiFi

Elevator

note: apartment was previously named Coconut Grove Port Douglas Hotel Coconut Grove is a apartment is located at Port Douglas.

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What's around Coconut Grove

56 Macrossan St, Port Douglas, Queensland, Australia, 4877

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Discover More About Coconut Grove

note: apartment was previously named Coconut Grove Port Douglas Hotel

Location

Coconut Grove is a apartment is located at Port Douglas.

About Coconut Grove

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Savor your favorite dishes with special cuisines from Coconut Grove exclusively for you.

Coconut Grove is a apartment with great comfort and excellent service according to most apartment's guests.

Get precious and unforgettable moment during your stay at Coconut Grove.

All facilities in Coconut Grove

Others

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Elevator

Things to Do

Outdoor pool
Garden
Barbecue

Hotel Services

Laundry service
Tours
Luggage storage

General

Parking
Terrace

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Coconut Grove

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: AUD 60.50 per person (one-way)
Airport shuttle fee per child: AUD 30.25 (one-way), (up to 12 years old)
Housekeeping fee: AUD 130 per night; may vary based on unit size
Crib (infant bed) fee: AUD 50.0 per stay
Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:

Monday - Saturday: 8:30 AM - 5:00 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

15:00 - 17:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 17:00 - to 10:00
Available rooms at Coconut Grove	28
Number of floors in Coconut Grove	3
Another facilities in Coconut Grove	Others, Smoke-free area, Safety deposit box, Outdoor pool, Garden

Frequently asked question in Coconut Grove

What are available facilities at Coconut Grove?

There are top facilites at Coconut Grove such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Coconut Grove?

The standard check-in time at Coconut Grove is starting from 15:00 - 17:00 while the latest check-out time is at Before 10:00

What is the star rating of Coconut Grove?

Coconut Grove is a 5.0-star hotel.

How many floors does Coconut Grove have?

Coconut Grove has 3 floors.

How many rooms are available at Coconut Grove?

Coconut Grove has 28 rooms in total.

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More Reviews from Other Guests in Coconut Grove

Overall Ratings & Reviews Coconut Grove

Other sources (195)

9.6

Exceptional

From 195 reviews

Cleanliness

9.6

Room Comfort

9.6

Location

9.6

Service and Facilites

9.4

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Traveler Reviews Coconut Grove

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Top reviews

Janine

Leisure with Partner

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The apartment was great. The staff warned us a week out that if we had an early flight the morning we were checking out that there was a major bike race on and that we should consider staying in Cairns the night. This was truly appreciated. I booked accommodation in Cairns, and then was refused a refund for the last night of our accommodation, this was very disappointing as they were the ones that told us we shouldn’t stay… apart from that the apartment was great, they could have been more generous on coffee pods, 4 for two people for 6 nights was very light on, especially for an expensive resort. Parking was easy as they have on sight car parks. The pool was beautiful, especially at night and the option of getting fresh towels daily was good too

Matthew

10.0

/10

Reviewed 44 week(s) ago

Garry

10.0

/10

Reviewed 193 week(s) ago

Hotels.com verified review

Fantastic on every level. Will definitely stay again, albeit longer!

Lawrence

Leisure with Partner

10.0

/10

Reviewed 198 week(s) ago

The place was perfect. I really liked the foyer concept as to not be disturbed by housekeeping staff. The grill was a wonderful touch.

Leisure

10.0

/10

Reviewed 307 week(s) ago

Roof top spa and seating area was fab. Spacious apartment

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.