Cosmo on Bank

Uncomfortable, loud. The place stinks. Another customer complained of tics in her bed.

The ladies on reception were wonderful, however the room and corridors were dirty. The chair in the room was so dirty you wouldn't want to sit on it. We were there for 3 days and the room wasn't serviced at all, including removal of rubbish. The shower had a shower curtin that was mouldy on the bottom. The room was tiny. The external noise was horrible, the hotel needs sound proofing. I would not recommend this hotel. The photos of the rooms are in no way truthful

Despite emailing prior to arrival, staff did not assist with getting a parking pass, suggesting instead that we should be right to park in the loading bay as long as we moved the car early enough in the morning. Elevator only moved if you held the button in until you reached your floor. Whole property was filthy. No towels in room, bed not made very well, old food items in smelly fridge. Street noise was extremely loud, area felt unsafe at night. Door didn’t seem to close completely without chain on( looked like door jamb had been previously jimmied) and photos of property online are not what it actually looked like.

I didn’t even stay there just put the key in the return box and drove home the car parking scan piece of paper didn’t work either $320 for a room that’s not worth $100 there was nothing to be impressed about

Good value for the price. Helpful staff -Jason As good as you get for 100 per night.

Low standard property. However, bed was very comfortable

I booked this for my daughter and her friends for her 18th birthday. The main reason for choosing this hotel was the amount of beds vs price and location. The room was able to comfortably sleep 6 and had 2 large couches if required. The room was very spacious, air conditioning worked well and had everything they needed, it is just quite old and in need of a reno. The manager was very friendly and accommodating, I was able to bring balloons before check in and set up the room for the birthday. It was very noisy as the other reviews suggest. As the girls were out most of the night it wasn’t a big issue, and they had their check out time extended (complimentary) to 12pm to give them a chance to sleep in once the noise died down. The girls had a great night, the beds were comfortable and everything was clean. It’s not the greatest hotel, but it was fine for what they needed.

My room was above Hindley Street, so it was noisy at night.

Noisy and old and dodgy

Terrible. I got stuck in the city and had to find a hotel quickly. I booked online amd went to the hotel about 8:30pm and it was locked. There were lots of dodgy people hanging around outside, with one man staring and coming near me. I couldn’t get into the hotel and then fled out of fear. They were supposed to call me and so far have not contacted me.

Cheap for a reason. Dont book this on a Friday or Saturday night.

Staff non existent, literally didn’t see them until my 3rd day there. Extremely my noisy location on Friday and Saturday nights. Low quality hotel patrons resulting in a domestic violence situation where police ended up knocking on my door looking for the perpetrator. Room wasn’t attended to at all during my 5 day stay.

Well this hotel, if you can even call it that was nothing short of an experience in itself. The experience started as soon as we pulled up to the Cosmo and looked up at all the rooms from the outside and were met with a cat in the window and someone blowing smoke out the window and we thought surely not and were met with horror we realised that infact it surely was. We walked in the front door and was met with a stench of old socks which could be standing straight up as if someone was still wearing them mixed with musty stale alcohol this is when we just looked at each other and there were no words just shear terror. The elevator was nothing short of out of a horror movie the carpet in the elevator hasn't had a vacuum since the building was built. As we entered the 3rd floor we were met with the lovely sound of Mrs crackhead having a lovely wee moan with Mr crackhead. We walked down to our 2 bedroom apartment we entered to a mold ridden room, stained couch and holes in the roof. I wondered why the curtains were closed and opened them and the curtain & curtain rod fell from the ceiling well that explained the closed curtains. The photos are completely inaccurate and are NOTHING like the rooms. The pub under the hotel raged til 4am, this hotel is not family friendly. And in the morning we were met with Mrs crackhead and her track marked legs in the lobby to send us on our way. Don't stay here unless you want to leave extremely angry trying not to get an assault charge.

Pictures look nothing like the actual property. Needs some money spent on it.

Desk not attended. Room dirty. Broken mug. Empty shower wash.

As far as crack dens go, this is one of the worst. I wouldn’t recommend females or businesses stay in the hotel.

Didn’t end up staying, demanded a refund. Family room- absolutely horrible, not lights worked in room at all- no globes in light sockets, no curtains on any windows. Windows latches can’t be locked, holes in walls, bathroom absolutely stunk. I don’t know how this property is still in business.

Does not look like it he photos at all. Provided tea coffee milk but no jug. Everything was dirty. All blinds were broken and torn. Rubbish behind the door. Wasn’t ready at 2, had til wait til after 3.

"**WARNING: DO NOT STAY HERE**. This place is a complete scam. The room was NOTHING like the photos online. Starting from the moment you enter the foyer and are greeted with the smell, a mixture of old take away and rubbish, the manager a disheveled unkempt individual with less hospitality skills than that of a 30’s hospital matron, who explains to us that the room we booked was not what was available due to cleaning that day and the dampness associated, who then informs us “if you don’t like the room we have for you we can always move you tomorrow”. We are then greeted by furniture and bedding, covering the fire extinguishers in the hallway with the smell of damp throughout and dirty laundry piled in a corner. We move into our “apartment to find 5 beds throughout the two rooms and the only bathroom within the bedroom of the apartment, without any windows. The other room housing one bed and two fold outs with no blankets or doonas, lighting not working, windows in the main room that don’t open nor the blinds, so you’re in darkness throughout the day. Make a cup of coffee? nope! No cups, plates, cutlery etc, no coffee/tea etc, no tea towels/cloths to clean and mould and damaged internals of the cupboards. Uncomfortable beds and don’t get me started on the bathroom. All up we were booked in for 4 nights and left the next morning. Do yourself a favour, STAY AWAY and enjoy your trip instead of having to find alternative accommodation at last minute. STILL AWAITING A REFUND!

Though the hotel is in need of renovation it was clean and had everything we needed for the price point. Bathroom had been updated in the last couple of years. Great location