Essence Hotel Carlton

Clean and convenient location. Very small rooms.

Easy parking. Friendly staff. Easy early check in. Close to all areas.

It was basic place to stay, keycard not able to grant access after hours relying on people to open door. Unmanned front desk after 9pm making it difficult to get card fixed. Location was good staff friendly

Great stay. Very clean and worthwhile

Wonderful stay - will definitely stay here again.

Great location, trams right outside, very close to amenities and city centre

Very compact rooms with little room to move or store luggage, with one side of the bed only accessible by climbing across the bed. The room was very cold and temperature control was difficult/inaccessible.

The room had a single bed only. I have never booked a room anywhere in the world that had a single bed only. The manager helped by charging extra for a camp stretcher. This hotel is pleasant convenient and has nice staff but this episode disappointed me.

Reception staff were friendly and no trouble to stow my luggage as I arrived early and room wasn’t ready. Twin bedroom, clean and tidy, great shower. However, the air conditioning wasn’t working and reception had left for the night so room was quite cold, otherwise for the one night stay was very convenient location.

Lovely staff, clean room and fabulous location

Small but clean room. Pretty good location for anything happening in the city.

Clean , great staff , tiny rooms

Average at best And overpriced.

I made two phone calls to ensure my son, who was arriving 2 hours before us, was able to park his car underneath. I was assured both times that he could and that it would go straight to my credit card. It did not. He had to pay for both vehicles and because we had not checked in, he parked his car but was then stuck in the elevator for 20 minutes as he had no 'room key' to exit. The staff allowed him to enter (once he paid) but did not warn him that he would be trapped in there as no key was issued yet. He used the emergency phone in the lift to eventually get out (20 minute ordeal) and I had been assured it would be fine by two staff on separate phone calls. NOT HAPPY AT ALL! On top off that, the doors to the bathrooms are frosted glass AND do not close properly or lock. When you share a room with your late teenage kids, you'd like them to have some privacy. This is my last stay there and we go regularly to Melbourne to visit our son who lives down there.

clean and fresh, helpful staff very comfortable bed

A value for money hotel close to shops, dining and transport. Rooms are small, but well appointed and clean.

Room and shower are a bit tiny. Good pressure, volume and temp in the shower. Stone throw away from metro stop. Accessible to everything in CBD

Parking was easy and secure. Easy walk into Lygon St.

Not sure the air con was working or the bathroom fan

Essence was close to my destination and easily accessible. I didn't find a suitable place for an evening meal nearby. (The place where I went was extremely noisy.) Maybe I needed to look harder. I would certainly revisit Essence.