Metropole Guesthouse Katoomba

The photo for the listing is some pristine room with two queen size beds, where the actual room is a dimly-lit pantry. The Metropole is gorgeous so don't get me wrong: the charm is in its history, story, and stunning old rooms. The old rooms are fine, but they are very run down. The sagging furniture, cracked tiles, stains and chips are all showing a very rundown place that could be brought up to the original glory of what it was like to stay here in the early 2000's. The pros: the bed was fantastic, lovely mattress and sheet set. The shower: NEVER change these shower heads, it was amazing. I would stay again JUST for the shower water pressure. The staff: very friendly.

Convenient location across the street from train station. Staff friendly. bathroom was recently remodeled and clean.

Beautiful historic hotel with recently updated art deco style rooms. Great location close to everything. Hotel was clean and quiet.

Very pleasant stay. Great location, kind and helpful staff, good breakfast, well-maintained rooms. Definitely recommend for a short stay in Katoomba.

3rd or 4th time staying here, and we love it. Staff are lovely, room is basic but clean, and the location is fantastic. Lots of quirky little sitting rooms for guests to enjoy. We didn’t have breakfast as we were going out for lunch both days we were there - but it smelled beautiful! We will definitely be coming back.

The room was clean, considering it is in a very old building of historic value. However, the room and bathroom were not well-heated.

Friendly staff and the room was very clean.

There was much more interest in the group that was staying there. The couple issues that I found unacceptable was locking the front door Sunday evening at 5pm when I was told that the door wasn’t locked until 7pm and my room wasn’t cleaned and garbage wasn’t emptied on Sunday. It appeared to me that the group was most important and the staff relaxed after their Sunday exit. If you’re a solo, don’t expect much effort.

Clean room but freezing cold, the heater doesnt seem to work.

Breakfast was great

Great place to stay

My parents had a negative opinion based on the past (over 20 years ago) and since we stayed here during winter magic festival (with two young kids), we can attest that the Metropole was completely positive and family friendly. The place has such a charm with clean, freshly painted and decorated decor, and modern renovations in the rooms while keeping a retro/vintage theme throughout that complements the history of the hotel. The dining area is beautiful and cozy, and staff were relaxed and professional. I had an exceptional cosmopolitan cocktail. And the location was great for walking to Katoomba st where the winter magic festivities happened in June. The only negatives were some creaky floors, a pretty steep hill to walk to get to Katoomba st, however nice and close to the station as well. Another great point was a usable lift which helped in the case of having a pram. I really enjoyed our stay and would absolutely stay again.

The room was clean and comfortable

Excellent central location with parking is a bonus. I didn’t try the buffet breakfast but it looked good.

Great little hotel. Well maintained, great location

It was by far the most charming place we've ever stayed in. AND just across the street from the train station (noise not a problem) so very convenient with luggage. Their breakfast buffet (not included but very reasonably priced) was good and plentiful. Around the corner from bus stops, with many local eateries within a couple blocks. Had a game room with pool table, library, bar, just can't say enough nice things about it.

Our stay here was wonderful! It’s definitely a more historic place so don’t expect a modern building or room but it’s was charming and perfect! The staff was wonderful and very friendly. I felt very immersed in the culture and it was perfect walking distance to dinner and shops.

Great location and lots of fun family activities. Even its situated crossed from railway station it’s an oasis for a family getaway!

Clean room. Staff were nice & helpful. Shops close by.

Love the historical vibe of this hotel--especially the stained glass, and community game room, library, and relaxation spaces. Room 18 is not updated like rooms in photo (which is fine), but be aware that this corner room gets quite warm from mid-morning onwards. (Was here during the fall.) The room A/C and ceiling fan couldn't quite keep up, so we opened windows and propped open the door to get some cooler airflow. Nice location for access to town and public transport.