What do past guests say about Oaks Brisbane on Charlotte Suites?

Oaks Brisbane on Charlotte Suites is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Oaks Brisbane on Charlotte Suites

Name: Oaks Brisbane on Charlotte Suites
Address: 128 Charlotte St, Brisbane, Queensland, Australia, 4000, 128 Charlotte St, Queensland, 4000, Australia
Rating: 8.6

Service Apartment

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8.6

/10

Very Good

3,170 reviews

What Guests Say About Their Stay

Jocelyn

10.0

/ 10

Stayed in a 1br apartment. The place was tidy & clean. The bed was comfortable. Overall, the experience was very pleasant and would definitely stay here again.

james

10.0

/ 10

They had great amenities. In the heart of Brisbane goes to restaurants and shops. The staff was friendly.

Helen

10.0

/ 10

Clean rooms,excellent views close to everything including public transport. No noise from the street. Awesome service and location. We will be back

In the Area

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128 Charlotte St, Brisbane, Queensland, Australia, 4000

Main Facilities

This accommodation offers:

Outdoor pool

Indoor pool

Laundry service

Parking

Luggage storage

Elevator

Fitness center

24-hour Receptionist

Staying at Oaks Brisbane on Charlotte Suites is a good choice when you are visiting Brisbane. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Oaks Brisbane on Charlotte Suites

128 Charlotte St, Brisbane, Queensland, Australia, 4000

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Lobby 2 Oaks Brisbane on Charlotte Suites

Discover More About Oaks Brisbane on Charlotte Suites

General
Near Queen Street Mall

Location
A stay at Oaks Brisbane on Charlotte Suites places you in the heart of Brisbane, within a 5-minute walk of St. Stephens Cathedral and Queen Street Mall. This luxury aparthotel is 0.5 mi (0.8 km) from Brisbane Riverside Markets and 0.6 mi (0.9 km) from Brisbane City Botanic Gardens.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

St. Stephens Cathedral - 0.3 km / 0.2 mi
Queen Street Mall - 0.3 km / 0.2 mi
MacArthur Museum Brisbane - 0.3 km / 0.2 mi
North Quay - 0.3 km / 0.2 mi
Brisbane Riverside Markets - 0.4 km / 0.2 mi
Waterfront Brisbane - 0.4 km / 0.2 mi
Treasury Building - 0.5 km / 0.3 mi
Brisbane City Botanic Gardens - 0.5 km / 0.3 mi
Brisbane City Hall - 0.5 km / 0.3 mi
King George Square - 0.5 km / 0.3 mi
Museum of Brisbane - 0.5 km / 0.3 mi
City Hall Clock Tower - 0.5 km / 0.3 mi
The Star Brisbane - 0.6 km / 0.4 mi
Brisbane Parliament House - 0.7 km / 0.4 mi
Queensland University of Technology - 0.8 km / 0.5 mi

The preferred airport for Oaks Brisbane on Charlotte Suites is Brisbane Airport (BNE) - 20 km / 12.5 mi

Facilities
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this aparthotel include complimentary wireless internet access and tour/ticket assistance.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Rooms
Make yourself at home in one of the 225 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

All facilities in Oaks Brisbane on Charlotte Suites

Facility

Outdoor pool

Indoor pool

Swimming Pool

Entertainment Facility

Fitness Center

Lobby

Exterior

Things to Do

Outdoor pool
Indoor pool
Sauna

Connectivity

Free WiFi

General

Parking

Accessibilty

Accessible parking
Accessible path of travel

Public Facilities

Parking
Smoke-free area
Elevator

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Oaks Brisbane on Charlotte Suites

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note this property charges a fixed percentage fee on credit and debit card transactions.

, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - 00:00 - to 10:00
Available rooms at Oaks Brisbane on Charlotte Suites	225
Number of floors in Oaks Brisbane on Charlotte Suites	44
Another facilities in Oaks Brisbane on Charlotte Suites	Outdoor pool, Indoor pool, Sauna, Free WiFi, Parking

Frequently asked question in Oaks Brisbane on Charlotte Suites

What is normal check-in & check-out time at Oaks Brisbane on Charlotte Suites?

The standard check-in time at Oaks Brisbane on Charlotte Suites is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00

What is the star rating of Oaks Brisbane on Charlotte Suites?

Oaks Brisbane on Charlotte Suites is a 4.5-star hotel.

How many floors does Oaks Brisbane on Charlotte Suites have?

Oaks Brisbane on Charlotte Suites has 44 floors.

How many rooms are available at Oaks Brisbane on Charlotte Suites?

Oaks Brisbane on Charlotte Suites has 225 rooms in total.

Does Oaks Brisbane on Charlotte Suites provide parking?

Yes, Oaks Brisbane on Charlotte Suites provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Oaks Brisbane on Charlotte Suites

Overall Ratings & Reviews Oaks Brisbane on Charlotte Suites

Traveloka (6)

Other sources (3,164)

8.6

Very Good

From 3,164 reviews

Cleanliness

8.6

Room Comfort

8.6

Location

9.6

Service and Facilites

8.4

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Traveler Reviews Oaks Brisbane on Charlotte Suites

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Top reviews

Jocelyn

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Stayed in a 1br apartment. The place was tidy & clean. The bed was comfortable. Overall, the experience was very pleasant and would definitely stay here again.

james

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

They had great amenities. In the heart of Brisbane goes to restaurants and shops. The staff was friendly.

David

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic place to explore Brisbane

Joanna

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

So close to everything

Helen

Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Clean rooms,excellent views close to everything including public transport. No noise from the street. Awesome service and location. We will be back

Kenneth

with Partner

8.0

/10

Reviewed 17 week(s) ago

The 1-night stay was great! Room had everything we needed. Easy walk to Casino and other night-life. Easy check-in with friendly staff. Welcome card and complimentary treat was a beautiful way to start our stay! ;)

Marcus

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Room was clean. Location is very central

Tehana

with Partner

2.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

My partner and I stayed at Oaks on Charlotte for a holiday and a major event in Brisbane, and it completely ruined our trip. The plumbing here is a literal safety hazard. The shower constantly violently fluctuates between freezing cold and scalding hot water every few seconds. I had to physically jump out of the shower to avoid being burned, which made showering in 15-degree winter weather absolutely miserable. Management claimed it’s a systemic building-wide issue, meaning the whole property is unfit for purpose. To make matters worse, the bed configuration is incredibly uncomfortable—just two single beds shoved together with a rock-hard ridge running right down the middle, making it impossible to get comfortable or even cuddle. On day one, our toilet broke and we had our privacy disrupted multiple times with maintenance coming in and out. When we complained about these compounding issues, the staff's "solution" was a room change that required us to check out at 11am and wander the streets in limbo until 2pm on the exact day of our major event. A hotel room's primary purpose is a comfortable place to sleep and wash. Because this room failed dangerously on both fronts and management offered such a disruptive response, we had to invoke our rights under Australian Consumer Law, check out early, and demand a refund. Do yourself a favor and book somewhere else in the CBD if you value basic comfort and safety.

Kyla

with Friends

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Enjoyed our stay. Front desk were great when checking in. The room was great. Unfortunately the elevators were out for our floor the second day. So waiting for elevators took a while as they were often full. I know elevators have to have maintenance but having to haul our luggage up 8 flights of stairs to get to the elevator to take us down to the lobby was not ideal. Made me wonder how elderly people would cope or if people were in a wheelchair chair.

Craig

Family

10.0

/10

Reviewed 23 week(s) ago

Left some expensive perfume behind on vacate. Honest cleaning staff handed in. And hotel mailed to us straight away. Thanks

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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