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Soul - Q Stay
Apartments
8.0
/10
Very Good
16 reviews
What Guests Say About Their Stay
Eliot Daniell
10.0
/ 10
Enjoyed the view and facilities. Great hotel amenities. Was not provided with tea and coffee. Maintenance issue - power point in bathroom 2 shorting.
vanessa
10.0
/ 10
Great venue, with brilliant view based on prime location.
Easy access to shops, activities and dining.
Virginia
10.0
/ 10
Absolutely love our stay at Soul in an ocean view room. The unit is really clean. WeAccommodate were really helpful, kind and welcoming, good deal with them, thank you guys we really enjoyed and appreciated our stay, hope to be back with you guys.
In the Area
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8 Esplanade, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
Main Facilities
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Swimming Pool
Elevator
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Available Room Types in Soul - Q Stay
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What's around Soul - Q Stay
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8 Esplanade, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
Discover More About Soul - Q Stay
Location
Soul - Q Stay is a apartment in a good neighborhood, which is located at Surfers Paradise.
About Soul - Q Stay
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The apartment’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Get precious and unforgettable moment during your stay at Soul - Q Stay.
All facilities in Soul - Q Stay
Others
Things to Do
- Outdoor pool
- Barbecue
- Indoor pool
- Spa
- Picnic area
- Garden
Hotel Services
- Luggage storage
- Front desk
- Laundry service
- Tours
General
- Parking
- Smoking area
- Terrace
Public Facilities
- Others
- Elevator
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Soul - Q Stay
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Late check-in fee for check-in between 5:00 PM and midnight
- Rollaway bed fee: AUD 50.0 per day
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: AUD 1000.00 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 9:00 AM - 5:00 PM. The check-in location differs from the property location. Check-in location: [Level 2 retail Area of Circle on Cavill - 9 Ferny Avenue]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Reception hours are 10 AM-2 PM on Sundays and Public Holidays.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 17:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Elevator |
Check-In / Check-Out Time | 15:00 - 17:00 - Before 10:00 |
Available rooms at Soul - Q Stay | 2 |
Another facilities in Soul - Q Stay | Outdoor pool, Barbecue, Indoor pool, Spa, Picnic area |
Frequently asked question in Soul - Q Stay
What are available facilities at Soul - Q Stay?
There are top facilites at Soul - Q Stay such as Swimming Pool, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Soul - Q Stay?
The standard check-in time at Soul - Q Stay is starting from 15:00 - 17:00 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in Soul - Q Stay
Other sources (16)
8.0
Very Good
From 16 reviews
Cleanliness
7.6
Room Comfort
7.0
Service and Facilites
8.0
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Traveler Reviews Soul - Q Stay
Number of reviews per page
20
40
Top reviews
Bahaa
Leisure Family
4.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
We were looking firward to the stay iver xmas, unfortunatley few things that prevented it from being perfect:
1- Property wasn't fully clean, the cleaners had to come back to finish the job while we are in there.
2- I've been charged for an extra person. however, there was nothing extra supplied to cater for the 7th person. no extra towel or roll on bed.
3- There was only 1 toilet paper roll in 1 bathroom to cather for 7 people!
4- Microwave didn't work at all
5- Air-conditioning controller didnt work. we were freezing at night and couldnt turn it up, down or off.
6- Staff at Qstay office were not so helpful and quite rude:
A- When i called about the 1 toilet paper roll, she said to me thats all what you are getting and made a silly suggestion for me to go down to their office and take some of "thier" toilet paper rolls!
B- When i reported the towels issue, all what i got: Thats all what is there with no suggesti9ns to help. had to go and buy an extra towel for the additional guest that we paid extra for their stay.
C- When i reported the microwave issue, i received an email giving me the obvious instructions about how to check if it works, as if i never owned one. a follow up call couple of days after was quite useless as i was told only 1 service technician around and he won't be able to attend anyway. disappointing!
6- Facilities in the common areas overall are rundown and behind on maintenance.
if you still want to stay there, best to lower your expectations.
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Nadima
Family
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Location is excellent.
Mahmoud
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Best place ive stayed on the GoldCoast and ive been there over 20 times
Eliot Daniell
Leisure with Partner
10.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
Enjoyed the view and facilities. Great hotel amenities. Was not provided with tea and coffee. Maintenance issue - power point in bathroom 2 shorting.
Kirrilee
Leisure with Children
8.0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
Our stay at peppers soul was great. Perfect location across from the beach and within walking distance to a large number of dining options, activities and shops. The pools were amazing. We would definitely stay here again.
Lence
4.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
Everything was lovely except for the cleanliness of the apartment. Once checked in and inside of the room, we noticed that the counters, floors and windows were not wiped down. All the dishes were stained or Damaged.
And my final issue was I wanted to order another set of towels and after putting through the request I didn’t receive the towels when the company said they would organise it. I had to message them again and once again that did not happen. When checking out I asked for a refund for the towels that I didn’t receive and the claimed that the housekeeping left them on the floor of the hallway which everyone has access to. And which is dirty. Overall I would just look to book with the actual hotel or appartments rather than go through qstay
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vanessa
Leisure Family
10.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
Great venue, with brilliant view based on prime location.
Easy access to shops, activities and dining.
Michael
Leisure Family
10.0
/10
Reviewed 160 week(s) ago
Expedia Group verified review
sensational location and great facilities
Ali
Friends and Family
8.0
/10
Reviewed 180 week(s) ago
Hotels.com verified review
Great room with an amazing just what I requested
Friendly staff were so helpful and professional
The room might need abit of an update with new furniture and equipment for the kitchen as most of it is old or doesn’t work
The room should of been well stocked as i was promised but we did run out of most things halfway through our stay
Overall it was a great
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Virginia
Leisure Family
10.0
/10
Reviewed 310 week(s) ago
Expedia Group verified review
Absolutely love our stay at Soul in an ocean view room. The unit is really clean. WeAccommodate were really helpful, kind and welcoming, good deal with them, thank you guys we really enjoyed and appreciated our stay, hope to be back with you guys.
William
8.0
/10
Reviewed 319 week(s) ago
Hotels.com verified review
Great 3 bedroom apartment on 50 floor with ocean views. The only issue is having to load the dishwasher and put the rubbish out. For the price this should not be part of the deal.
Verified traveler
Leisure with Children
8.0
/10
Reviewed 327 week(s) ago
Expedia Group verified review
The property was visually lovely. the décor was well thought out and the floorplan spacious.
the only thing that let this down was the hustle and bustle of needing to collect the keys from a different location and then needing to make our way through the traffic. Then needing to checkout, removing your car from the car park and having to return back to the room to place the keys on the bench.
However, I would most definitely return to this location.
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Verified traveler
Leisure
4.0
/10
Reviewed 329 week(s) ago
Expedia Group verified review
Beach Front Location. Modern Building. location. Pools.
Mark
Leisure with Friends
10.0
/10
Reviewed 336 week(s) ago
Expedia Group verified review
Great apartment in fantastic building. Well presented.
jack
Business and Leisure Family
6.0
/10
Reviewed 342 week(s) ago
Expedia Group verified review
The properties location was great and the facilities were in good condition, but the apartment we stayed in had a lack of appliances, (no toaster no kettle) The apartment could off also been cleaner, nominated areas were dusty and minor mould areas in the bath and on bathroom tiles were visible... considering we were paying top dollar to stay there Foxtel would have also been nice..
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Number of reviews per page
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