The Quarters, an Ascend Collection Hotel

Resort facilities - great pool and spa. Comfortable beds and all very clean. Appreciated the in-room espresso machine and pods.

Nice atmosphere and decoration in Christmas time

Loved the boutique hotel. Older building but beautifully renovated 👍

Staff were friendly, but we had cockroaches in the room.

Hot tub was a primary consideration for booking and was not working. Room (301) was a box located next to the utilities storeroom and only window opened onto the main walkway. Decor was nice but we could not use the room for relaxing as we’d intended.

could not get a refund after I was not able make it to their resort. I had hoped they could re rent it as the town was basically sold out.

Room clean and bed was fantastic but spa not working, accessibility issues re: parking. Sound proofing could be improved.

Absolutely and Utterly Amazing Property and Perfect Location. Clean, Tidy and All the Amenities and Services One Could Ask For at Your Doorstep. Huge Thankyou to Donna and Her Team For Goung Above & Beyond at Out Every Request and Making Our Stay One to Remember !!! … Hugely Recommend the Quarters !!!

Absolutely and Utterly Amazing Property and Perfect Location. Clean, Tidy and All the Amenities and Services One Could Ask For at Your Doorstep. Huge Thankyou to Donna and Her Team For Goung Above & Beyond at Out Every Request and Making Our Stay One to Remember !!! … Hugely Recommend the Quarters !!!

Booked: King Deluxe (requested for lower ground) Pros: -Good price -fast check in and check out -parking right infront of our door -sliding door leads to garden and pool area which my son enjoyed -restaurant and cafe within vicinity -clean pool -fan and AC working well. -comfortable bed -We tried the restaurant which we recommend. -provided eco friendly style, shampoo, conditioner and soap. -fridge was clean and kept our drinks cool, likewise the microwave was also clean. Cons: From afar the room looks clean but the floors were extremely dirty, we had to wear slippers in the room The frames on the walls were caked with dust while the bathroom floor was starting to get mould. The bedding didnt have that "clean" smell. Sliding door mesh was broken but no biggie we just shut the glass door. Overall for the price we paid, id say its not bad of a stay. Wouldve given it a 4 or 5 if there floors wernt so dirty and the existing decorations wernt so dusty.

Yes

Parking was excellent. So happy with the rooms, staff and pretty much whole experience. Our family had a great time and we’d love to come back for another stay in the future!

Room 301, a corner standard king room. Comfortable bed. Room in need of refurb and reconfiguration to make better use of relatively large space. Bathroom could easily accommodate a separate shower and larger vanity rather than have the shower over the bath which flooded the floor due to the inadequate screen and the shower head which needed to be pulled out as far as possible so that water fell into bath rather than onto the wide horizontal tiled area at end of bath. Quite disappointing considering price of $637 for 2 nights.

Great staff

Room nicely decorated. Bed was comfortable, sheets clean. Bathroom clean. But, on arrival, when I took my shoes off my feet felt sand on the floor. Floor looks like it could do with a good vacuum and mop. Also base of the small table was filthy. Fridge is inadequate. Hardly kept my 2 x 600ml water bottles cold. Had to buy ice and an esky to keep ice creams and yoghurt cold. And a couple of small plates and bowls to go with the cutlery supplied would be good. I gift you the small bowl I purchased.

Room was spacious, comfortable and super clean. The small let down was the room did not have any bathroom towels. We arrived during their closing hours, so we weren’t able to notify staff for

The room was a little sad - back of the hotel with one little window. It was also incredibly loud we could hear everyone

The whole place was great. I would have liked to stay longer and I'll certainly stay again

Pool doesn’t open til 9am so have 1 hour to enjoy it before checking out. Pay top dollar for pool use on day of checkout we are limited. But it a small motel. 8am would be much better. Says no pool towels but we do have towels!? Taps falling apart basin cracked. Bathroom outdated. Food great.

Overall not bad, but could have better quality at this price. The room is smaller than expected, the bed and pillow are too soft, but great service.