The Reef Retreat

Apartments
8.8
/10
Very Good
459 reviews

What Guests Say About Their Stay

Vanessa
10.0
/ 10
We had a lovely big room , bed , balcony with a kitchen , we didn’t have a view , we went swimming , did yoga Saturday morning on the beach and went to the Palm cove market Sunday . A lovely weekend away
Michael
10.0
/ 10
Very clean and well run. Helpful staff, great location with everything you need. Would stay again and recommend to others 5*
Adam
10.0
/ 10
This property and its sheltered garden courtyard was indeed a ‘retreat’ from the wind warning. We enjoyed our stay.
In the Area
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10-14 Harpa Street, Palm Cove, Cairns, Queensland, Australia, 4879

Main Facilities

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Swimming Pool
WiFi
The Reef Retreat is a apartment is located at Palm Cove.
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What's around The Reef Retreat

10-14 Harpa Street, Palm Cove, Cairns, Queensland, Australia, 4879
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Discover More About The Reef Retreat

Location


The Reef Retreat is a apartment is located at Palm Cove.

About The Reef Retreat

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

The Reef Retreat is a apartment with great comfort and excellent service according to most apartment's guests.

Get precious and unforgettable moment during your stay at The Reef Retreat.

All facilities in The Reef Retreat

Others The Reef Retreat
Others

Things to Do

  • Hot tub
  • Outdoor pool
  • Picnic area
  • Garden
  • Library
  • Barbecue
  • Pool sun loungers

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage

General

  • Parking
  • Terrace

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Reef Retreat

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: AUD 27 per person (one-way)
  • Airport shuttle fee per child: AUD 14 (one-way), (from 4 to 11 years old)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve high chair
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 5:30 PM
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 17:30
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, WiFi
Check-In / Check-Out Time
From 14:00 - 17:30 - to 10:00
Available rooms at The Reef Retreat
32
Number of floors in The Reef Retreat
3
Another facilities in The Reef Retreat
Hot tub, Outdoor pool, Picnic area, Garden, Library

Frequently asked question in The Reef Retreat

What are available facilities at The Reef Retreat?
There are top facilites at The Reef Retreat such as Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Reef Retreat?
The standard check-in time at The Reef Retreat is starting from 14:00 - 17:30 while the latest check-out time is at Before 10:00
What is the star rating of The Reef Retreat?
The Reef Retreat is a 4.0-star hotel.
How many floors does The Reef Retreat have?
The Reef Retreat has 3 floors.
How many rooms are available at The Reef Retreat?
The Reef Retreat has 32 rooms in total.
See All

More Reviews from Other Guests in The Reef Retreat

8.8
Very Good
From 459 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews The Reef Retreat

Number of reviews per page
20
40
Top reviews
Catherine Jo
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This property is very outdated. It is not clean. The doors and windows had cracks for critters to get in. There is no housekeeping services to clean the room after each night.Small little details, like the garbage can you had to touch to open, It definitely took away from Experience I was hoping for. In addition when I went to check in during normal office hours, the office manager came out and talk to me, but he referred me to the instructions as if I were a late check-in and I had to read how to get to my room. It was a little awkward. Also, when I had my early check out, I had to pick up the phone to call him to check out and it was very strange to me. I felt like I was bothering him. The lampshade had cobwebs. The shower was inside a jacuzzi tub, very odd. The windowsills were filthy. You can hear your neighbors. The pool and jacuzzi were very dirty as well. All that being said, Palm Cove is a very exclusive area and I would highly recommend staying in this area compared to Cairns, which is very touristy. I am guessing this property gets away with their prices since the area is so premium. In the end, I would not stay at this property. It is definitely not worth the price!
Read More
Vanessa
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a lovely big room , bed , balcony with a kitchen , we didn’t have a view , we went swimming , did yoga Saturday morning on the beach and went to the Palm cove market Sunday . A lovely weekend away
Peter
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very pleasant
Janine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Well appointed appartments- very comfortable, central to everything. Will definitely return!
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very clean and well run. Helpful staff, great location with everything you need. Would stay again and recommend to others 5*
Phillip Paul
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Awesome place to relax and unwind
Adam
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This property and its sheltered garden courtyard was indeed a ‘retreat’ from the wind warning. We enjoyed our stay.
Susan Therese
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing property, loved being there. It's very beautiful & comfortable. Great pool & Spa. Easy walking. Rooms are well maintained & comfortable. I will definitely be back.
Kirsty
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was in a great location, very easy walk to beach and shops. Great size rooms, very clean
Phil
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great little motel - excellent location close to shops and restaurants. Room was very comfortable with all the necessary facilities. Awesome huge tv in room. Very comfortable bed. Great pool and bbq area. Overall really good Would definitely stay here again
Richard
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Really enjoyed our stay here. Comfortable beds, all mod cons, lovely outdoor heated pool and jacuzzi. Great location, would recommend.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very nice peaceful setting with lovely cool shady garden area around the pool. We especially enjoyed the outdoors deck area in the kitchen patio of our room. Close to the beach and esplanade with the restaurants and bars. Palm cove was a great choice for our first visit to Cairns.
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great location next to beach , pool and spa are amazing! Staff and friendly and polite. Would go again.
Christine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great location, exceptionally well equipt room - loved the outside kitchenette and eating area. Spacious and very clean. Highly recommend this as a well priced stay for exceptional value. Only 2 small things let the place down - (1) it smelt like chlorine the bleach was so strong (it was very clean though!) and it took a bit to remove the smell and (2) the surly guy at reception who was more interested in what he couldn’t do than what he could. We still loved our stay and would definitely return.
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Darren
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Nice place in a great location. Rooms abit dated but clean and fine for what we needed
Amanda
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We had a great relaxing stay
Bevan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice welcome from Jim and Joanne thr Property Managers. Very helpful people. Nice apartment with good facilities and view over the Pool. Would definitely stay again.
Lesley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location, nice pool, quality fittings etc.
Ben
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice clean well situated unit. Only thing i would like to change is shower head very small hard to have a decent shower. Also matress are too soft.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Well equipped and very close to restaurants and the beach.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Reef Retreat

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 459 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Reef Retreat

Number of reviews per page
20
40
Top reviews
Catherine Jo
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This property is very outdated. It is not clean. The doors and windows had cracks for critters to get in. There is no housekeeping services to clean the room after each night.Small little details, like the garbage can you had to touch to open, It definitely took away from Experience I was hoping for. In addition when I went to check in during normal office hours, the office manager came out and talk to me, but he referred me to the instructions as if I were a late check-in and I had to read how to get to my room. It was a little awkward. Also, when I had my early check out, I had to pick up the phone to call him to check out and it was very strange to me. I felt like I was bothering him. The lampshade had cobwebs. The shower was inside a jacuzzi tub, very odd. The windowsills were filthy. You can hear your neighbors. The pool and jacuzzi were very dirty as well. All that being said, Palm Cove is a very exclusive area and I would highly recommend staying in this area compared to Cairns, which is very touristy. I am guessing this property gets away with their prices since the area is so premium. In the end, I would not stay at this property. It is definitely not worth the price!
Read More
Vanessa
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a lovely big room , bed , balcony with a kitchen , we didn’t have a view , we went swimming , did yoga Saturday morning on the beach and went to the Palm cove market Sunday . A lovely weekend away
Peter
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very pleasant
Janine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Well appointed appartments- very comfortable, central to everything. Will definitely return!
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very clean and well run. Helpful staff, great location with everything you need. Would stay again and recommend to others 5*
Phillip Paul
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Awesome place to relax and unwind
Adam
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This property and its sheltered garden courtyard was indeed a ‘retreat’ from the wind warning. We enjoyed our stay.
Susan Therese
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing property, loved being there. It's very beautiful & comfortable. Great pool & Spa. Easy walking. Rooms are well maintained & comfortable. I will definitely be back.
Kirsty
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was in a great location, very easy walk to beach and shops. Great size rooms, very clean
Phil
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great little motel - excellent location close to shops and restaurants. Room was very comfortable with all the necessary facilities. Awesome huge tv in room. Very comfortable bed. Great pool and bbq area. Overall really good Would definitely stay here again
Richard
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Really enjoyed our stay here. Comfortable beds, all mod cons, lovely outdoor heated pool and jacuzzi. Great location, would recommend.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very nice peaceful setting with lovely cool shady garden area around the pool. We especially enjoyed the outdoors deck area in the kitchen patio of our room. Close to the beach and esplanade with the restaurants and bars. Palm cove was a great choice for our first visit to Cairns.
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great location next to beach , pool and spa are amazing! Staff and friendly and polite. Would go again.
Christine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great location, exceptionally well equipt room - loved the outside kitchenette and eating area. Spacious and very clean. Highly recommend this as a well priced stay for exceptional value. Only 2 small things let the place down - (1) it smelt like chlorine the bleach was so strong (it was very clean though!) and it took a bit to remove the smell and (2) the surly guy at reception who was more interested in what he couldn’t do than what he could. We still loved our stay and would definitely return.
Read More
Darren
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Nice place in a great location. Rooms abit dated but clean and fine for what we needed
Amanda
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We had a great relaxing stay
Bevan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice welcome from Jim and Joanne thr Property Managers. Very helpful people. Nice apartment with good facilities and view over the Pool. Would definitely stay again.
Lesley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location, nice pool, quality fittings etc.
Ben
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice clean well situated unit. Only thing i would like to change is shower head very small hard to have a decent shower. Also matress are too soft.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Well equipped and very close to restaurants and the beach.
Number of reviews per page
20
40