Yarra Valley Grand Hotel

Such a grand place to stay :)

The staff were all good, very helpful and obliging. The hotel has obviously been a tremendous building over the years, but is in need of a lot of TLC. The lighting is poor and it would brighten the place up a bit if some appropriate modern lighting was installed. Our bed was not that comfortable, but a couple of wines the second night made it a bit better. There is no lift in the hotel, so luggage has to be carried upstairs by hand. The shower is above the bath and not the best for elderly guests. On the better side, the continental breakfast, whilst pretty basic, is ample. Finally, would we stay at this hotel again - probably not, but it was certainly an experience on this particular stay.

Poor grouting and loose tiles in the bath

Staff was very efficient

The staff was friendly and the hotel charming. It does need a coat of paint, however, and the pipes need a bit of updating, and I am told that work is scheduled to start soon.

The rooms would benefit from a refresh; the flooring creaked and the rug needs replacing. The staff were courteous, friendly and helpful.

Lovely little studio room we were given, and it was spotless. Staff were amazing and thank you for the late check out.

Staff were amazing!

Great value for money. The staff provided the best service I've ever experienced. Incredibly accommodating and flexible, but not in-your-face. They made everything easy and stressfree.

Must let you knw that bed was very uncomfortable and we didn't always have hot water or water at all for the showers.

Helpful staff, good friendly environment.

Historic property and easily navigated. Great area to stay near Yarra Valley and vineyards. Wonderful wedding destination. Staff were so friendly and helpful.

There were no teabags in the room

The one-bedroom apartment that we booked was upgraded to a two-bedroom apartment at check-in, which came as a pleasant surprise. Vince was very friendly and made a lasting impression at the check-in. We were also offered a complimentary breakfast the next morning, just the thing we needed to start off our journey home. We will definitely return the next time we need to stay in the area. And would highly recommend this to our friends and family! Thanks for a pleasant stay! :-)

Plumbing noises not good

Loved the old feel of the accommodation, but the lack of maintenance is a concern. There are things that need fixing and or need replacing.

Great property in a beautiful area. Dinner was very good and continental breakfast was value

Great old pub, clean rooms but the windows could do with a clean. Found it a good place for a base visiting the area. The food was good in the restaurant.

Venue was very noisy and Pull Out Bed was not provided with a blanket (Deb Lea booking).

We really liked our stay here. Loved this feeling of history around us. Helpful and friendly staff. Only thing that disappointed was the pics show a pool which on our 37degree day would have been perfect but the pool was only available to some of the guests in different parts of the accomodation. Apart from that everything was perfect and would definitely use this as a base while visiting the area again.