ARCOTEL Castellani Salzburg

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8.4
/10
Very Good
635 reviews

What Guests Say About Their Stay

Natalie

10.0
/ 10
We had a lovely stay at the Arcotel Castellani. The room looked to be recently decorated was clean, spacious and had a lovely view of the mountains. Air con, tea, coffee and water was provided along with general toiletries in the bathroom. Check in and out was easy and they stored our luggage so we could explore after check out time without carrying bags around. It is about a 20 minute walk into the old town (a straight walk) but a number 3 or 8 tram will also take you there in 15 minutes. I’ve heard of free passes but we weren’t provided with one but a 24 bus pass is approx £5 so not too bad anyway.

Justin

10.0
/ 10
Everything was exactly as described. Great hotel, fabulous breakfast, and nice staff. Right off a bus stop too.

William

10.0
/ 10
We were upgraded to a suite, so that was cool. Beautiful place. Walking distance to all kinds of fun things. Nice just walking along the river as well.
In the Area
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Alpenstrasse 6, Salzburg, Austria, 5020

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at ARCOTEL Castellani Salzburg is a good choice when you are visiting Salzburg. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around ARCOTEL Castellani Salzburg

Alpenstrasse 6, Salzburg, Austria, 5020
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Lobby ARCOTEL Castellani Salzburg
Lobby 2 ARCOTEL Castellani Salzburg

Discover More About ARCOTEL Castellani Salzburg

General
In Salzburg (Salzburg-Süd)

Location
With a stay at ARCOTEL Castellani Salzburg, you'll be centrally located in Salzburg, within a 5-minute drive of Salzburg Christmas Market and Mirabell Palace. This hotel is 0.6 mi (1 km) from Nonnberg Abbey and 0.6 mi (1 km) from Stift Nonnberg.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Nonnberg Abbey - 1.3 km / 0.8 mi
Mozartplatz Square - 1.3 km / 0.8 mi
Steingasse - 1.3 km / 0.8 mi
Stift Nonnberg - 1.3 km / 0.8 mi
Salzburg Glockenspiel - 1.3 km / 0.8 mi
Chapter Fountain & Horse Pond - 1.4 km / 0.9 mi
Salzburg Museum - 1.4 km / 0.9 mi
Salzburg Cathedral - 1.4 km / 0.9 mi
Residenzplatz Square - 1.4 km / 0.9 mi
Volksgarten Swimming Pool - 1.5 km / 0.9 mi
Kapitelplatz Square - 1.5 km / 0.9 mi
DomQuartier Salzburg - 1.5 km / 0.9 mi
Catacombs of St. Peter's Abbey - 1.5 km / 1 mi
Salzburg Residenz - 1.5 km / 1 mi
Domkirche - 1.5 km / 1 mi

The nearest major airport is W.A. Mozart Airport (SZG) - 17.2 km / 10.7 mi

Facilities
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Salzburg? This hotel has 3983 square feet (370 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Grab a bite at Restaurant Eschenbach, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Rooms
Stay in one of 154 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.

All facilities in ARCOTEL Castellani Salzburg

Entertainment Facility ARCOTEL Castellani Salzburg
Entertainment Facility
Functional Hall ARCOTEL Castellani Salzburg
Functional Hall
Common Space ARCOTEL Castellani Salzburg
Common Space
Lobby ARCOTEL Castellani Salzburg
Lobby
Accommodation Services ARCOTEL Castellani Salzburg
Accommodation Services

Things to Do

  • TV lounge
  • Picnic area
  • Garden
  • Library

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Banquet
  • Ballroom
  • Lockers
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Parking
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in ARCOTEL Castellani Salzburg

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ARCOTEL Castellani Salzburg
154
Number of floors in ARCOTEL Castellani Salzburg
4
Another facilities in ARCOTEL Castellani Salzburg
TV lounge, Picnic area, Garden, Library, Breakfast

Frequently asked question in ARCOTEL Castellani Salzburg

What are available facilities at ARCOTEL Castellani Salzburg?
There are top facilites at ARCOTEL Castellani Salzburg such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at ARCOTEL Castellani Salzburg?
The standard check-in time at ARCOTEL Castellani Salzburg is starting from From 15:00 while the latest check-out time is at Before 11:00
Does ARCOTEL Castellani Salzburg provide breakfast?
Yes, ARCOTEL Castellani Salzburg provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of ARCOTEL Castellani Salzburg?
ARCOTEL Castellani Salzburg is a 4.0-star hotel.
How many floors does ARCOTEL Castellani Salzburg have?
ARCOTEL Castellani Salzburg has 4 floors.
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More Reviews from Other Guests in ARCOTEL Castellani Salzburg

8.4
Very Good
From 634 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.0

Service and Facilites

8.6

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Traveler Reviews ARCOTEL Castellani Salzburg

Number of reviews per page
20
40
Top reviews
Charles
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

No fridge, no sauna, restaurant closes at 10. Close to bus stop where you can buy tickets.
A S M A
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel itself is beautiful and very conveniently located. Parking was easy. Breakfast was plentiful, but not catered to those looking for halal options. However, the staff appeared a bit cold — not sure it was due to cultural or language differences. The room had only one twin blanket with a duvet cover. The AC in our room would not cool and the room became uncomfortable to sleep at night. I called the reception to ask for help, but nobody answered the phone. Eventually, I sent an email to the hotel which went unanswered. The next morning, I informed the receptionist about the issues, and she said that she was already aware of them from my email. I had to go back to the reception again in the afternoon to ask for a blanket. I wish the service was better. The water supply in the bathroom also acted strangely. It would randomly swing between hot and cold while taking a shower. Overall, it was a mixed experience.
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Natalie
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a lovely stay at the Arcotel Castellani. The room looked to be recently decorated was clean, spacious and had a lovely view of the mountains. Air con, tea, coffee and water was provided along with general toiletries in the bathroom. Check in and out was easy and they stored our luggage so we could explore after check out time without carrying bags around. It is about a 20 minute walk into the old town (a straight walk) but a number 3 or 8 tram will also take you there in 15 minutes. I’ve heard of free passes but we weren’t provided with one but a 24 bus pass is approx £5 so not too bad anyway.
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Fredrik
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes
William
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very pleasant hotel. Comfy beds and very pleasant room.
Mia Wallin
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

I was staying 3 nights and unfortunately there was no hot water during my stay. The first 2 days there was just enough lukewarm water that I managed to shower, but unfortunately that wasn't the case the last day. Also there was some noice from ongoing renovations of the building
Tanieth
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Excellent staff, clean hotel, good amenities and close to centre
Justin
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Everything was exactly as described. Great hotel, fabulous breakfast, and nice staff. Right off a bus stop too.
Zeev
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel’s location is convenient, and the rooms themselves were clean and spacious. Unfortunately, the overall experience was negatively impacted by the reception staff, who clearly need retraining. This is a hospitality environment, yet there was no greeting, no welcome—just a cold, dismissive attitude that came across as “What do you want?” One front desk employee even questioned whether I really needed both rooms I had reserved for my party of four, which felt inappropriate and unprofessional. Her demeanor toward us was openly hostile. I can only speculate as to whether this treatment was influenced by the fact that we are American, but regardless, it was unacceptable. Additionally, one of the elevators was out of service, and the hotel generally felt somewhat neglected and in disrepair. Breakfast was acceptable for the price but lacked variety. This is unfortunate, as the hotel clearly has potential. With proper management and a focus on customer service—especially at the front desk—the experience could be significantly improved.
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Nanda
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Generous breakfast. Good location, comfortable room.
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

We were upgraded to a suite, so that was cool. Beautiful place. Walking distance to all kinds of fun things. Nice just walking along the river as well.
Patricia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Rooms were big. Breakfast was very good.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Everything was fine excellent.
Michael
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Lovely rooms. Good location for my activities. BUT Wifi completely unacceptable - weak or non-existent. Hotel claims to let you decide when to have the room made up, but ignores your these choices - even when you book online - and come after day 3. Staff friendly but slow - even trivial transactions take 5-10 minutes. Next time I will try other hotels and use the impressive local transit (free from your hotel if you stay 3 days or more, but not offered by this hotel - you have to know to ask).
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Anton
icon-Leisure
Leisure
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

It was pretty good. They gave me a bus pass for my entire stay and helped me with navigating around the city. This was not given to me at check in, so you might have to ask. It’s not too far from the old town and the city is very walkable. If you like walking, this hotel is good. Breakfast was also okay. The room was spacious.
Anna
icon-Leisure
Leisure
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Great location to Old town Salzburg. Nice, cozy, and e-co friendly hotel. It was pleasure to stay in this hotel. I would definitely re-booking this hotel if I visiting Salzburg.
Ninad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The property is excellent and the staff are friendly and helpful. Parking for us was a challenge due to the weekend. Walkable to main Salzburg attractions, but not for the elderly. Excellent for adult travellers.
Diane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Loved our room with the separate living space with a couch and chair. Beautiful view from the 4th floor. Very comfortable bed and pillows. Nice to have the shutters to close at night. Paid $18EU/person to have breakfast included which consisted of some hot food(eggs, sausage and bacon) as well as cold meats, cheeses, granola. Walk to downtown was approximately 25 minutes but bus service nearby. Would definitely recommend this hotel.
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John
icon-Leisure
Leisure
8.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Room was average for the price. Paint on the ceiling was peeling and bubbling. No refrigerator. Staff was very nice.
Kevin
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Nice hotel.
Number of reviews per page
20
40

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Lobby 4 ARCOTEL Castellani Salzburg

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