Novotel Suites Wien City Donau

We stay at this property every year. Usually in April and October. It is walkable distance to my son’s home. We enjoy the quality of the room and the reasonable prices.

Albergo bello e pulito, camera ampia, spaziosa e con ogni comfort, colazione abbondante e varia ma con pochi dolci e poca frutta fresca, gli spazi per la colazione non sono molto ampi ed a volte bisognava aspettare per trovare un tavolo libero. Un paio di giorni prima della partenza avevo prenotato il tranfer dall'aeroporto, l'hotel me lo aveva confermato ma poi non ho trovato nessuno, c'è stato un equivoco, non ho ben capito. Buona la posizione: vicino alla metro, in 3 fermati si era al centro, e vicino al Prater.

There is no gym.

Guests welcome. That’s how it feels when staying here.

Ideal for a business stay or for a tourist trip. Rooms are spacious and the inclusion of kettle and microwave is much appreciated. 2 minutes to the ubahn and then 10 minutes to the centre of the city - ideal

-location of hotel so marvelous. -quality of the hotel unquestionable -servis of the hotel so good -personal of the hotel friendly,so kind especially reception girlfriends so helpful ,they show us all of thing.

Room is very big and clean. Beds are comfortable and have a clean bath tub inside the shower room. We really enjoyed our stay here. Definitely will come back again. Front desk staff are very friendly too.

Good size room, relaxing etc

Great hotel. Great room. great location. Great city and lovely staff! Will be staying here again when back in Wien!

Die Aufzüge waren ein Problem. An einen Tag musste ich in den 9. Stock laufen da beide Aufzüge ausgefallen sind! Meiner Gesundheit hat es auf jeden Fall nicht geschadet :).

Bit outdated, but that was a ninor problem compared to cleanliness. My collague actually changed hotel, because it was so dirty in his room even after he changed once. My problem was the wc, it smelled awful there and it wasn’t the drain. Stingy pee stinking like in a bar after 3am wihout any cleaning. I told about this to reception, but nothing was done to it.

Hotel con poco mantenimiento y alejado de todo

Hotel is nice, with spacious rooms. The location is good for the underground. On the negative side the breakfast situation is not great. Little room for the number of people, kids running everywhere. Hotel is also quite noisy, not the hotels fault of course but other guests shouting and running in the corridors, some sound proofing in the rooms would be good.

Booking was for 4 person. Bed was not made. Staff has moved to another floor instead of making the bed. Closing and moving all the luggage to another room. Not good There was a power flip as well in the room. Overall not a pleasant experience. But staff were prompt in responding amd helping

The positive, as usual with Novotel, clean modern room with big bathroom and toilets separate. There is the coffee machine and kettle. The room was big. Negative for me was the temperature in the room and in the whole hotel. Too hot. It was uncomfortable. We had to open the window in December. This is not responsible in times when we are asked to save energy. Then what annoyed me was all the expensive extras to add. 35€ for dog, 25€ for parking, 24€ per person for breakfast. That adds easily 70% to the basic price of the room.

U1 metro line next to the hotel - 3 stops away from Stephansplatz. Great value. Friendly staff and rooms are spacious.

The room was fine, no issues there. However Accor Hotels want you to be green and yet every day the cleaners wanted to come in when we specifically put out the door tag that says be good to the environment, don't clean your room. Breakfast was absolutely extortionate, there was no way we were going to spend 24€ per person per morning! The online checking in system failed, so after a long day I had to check in again! The reception staff were typically talking among themselves or on mobile phones, then were very vague about any questions we had regarding directions, shopping or transport. As mentioned the room itself was great, nothing else was.

The staff are friendly and courteous. The rooms are spacious.

The mini fridge in our room was broken. I reported it to a receptionist right away because I needed to use it. She said she notified their maintenance team right away but it never got fixed. I needed it to store my baby's milk. I couldnt use it during our whole 3 night stay...

Well planned rom and a smooth Check in and out. Nice that the room was equipped with a bathtub.