ibis Charleroi Airport Brussels South

Check in was a bit long - the woman at the front was obviously trying to figure something out but it took her 5 minutes to even acknowledge me. Once she finished what she was doing - check in went fine Bed was comfortable room was clean and staff in the morning felt much more approachable The site says airport shuttle available - when you ask them they tell you that’s a cab and it’s 20 euros. Airport shuttle should not be on this site.

Spot on stop over on route from alps to Amsterdam ferry

İ stayed with real fridge 50 cm far from my bed whole night 1 stop 1 worked i couldnt sleep but i didnt understand what a ibis regulation or manangement i hooe next time they can leave top of the bed 😡😡😡😡

I understand that Ibis is a budget hotel, so I wasn't expecting luxury. However, not having basic amenities like a phone or TV in the room is quite surprising. If a guest needs anything, they're expected to physically go to the reception. I also needed to book a taxi to the airport, and the receptionist was extremely rude. When I inquired about the lack of a phone and TV, the response was simply, 'It is what it is.' This level of service is unacceptable. I would never recommend this hotel to anyone.

Expensive add ons

You definitely get what you pay for on this one. Rooms are dated and cold. Bathroom smelled of cigarettes and shower clearly hadn’t been cleaned in months. Breakfast: 16€ per person was a basic European breakfast old greasy bacon sitting in a pan next to a pan of eggs which appeared to have also been there since breakfast started. The fresh juice and coffee was the best part.

Breakfast, fresh squeezed orange juice.

Not enough staff. Older guy on reception grumpy and shouts at children . Service slow as receptionist cooks food also and works bar. Toilets don’t flush properly either. Could not recommend!

More staff on duty this time, so much better service. Food is good, which it needed to be - most local restaurants appear to be closed on a Monday evening.

The one person on duty worked really hard, but he needed more help. Can’t fault him, cooking/serving drinks/check-in with a smile on his face. The pizza was good.

Hotel was very hood. Staff friendly. Checkin was painless the only problem was that we booked in for one night before early flight next morning. As it was advertised as an airport hotel we were disappointed and somewhat annoyed to discover it was a 15 drive from the airport. We had taken train to Fleurus as that is where the hotel is situated or so we thought. But No, we arrived on a Sunday afternoon to a deserted town with no means of getting to hotel or even knowing which way to get there. No taxis. Phoned hotel and Jean arranged for a taxi to collect us at the train station to bring us to hotel. Eventually all was ok. But it was a bit of an ordeal.

Hotel is located 400 metres from the motorway, so is handily placed for a stop off venue. Breakfast was as expected from a budget hotel.

Very convenient for the motorway, only 200 metres. Good restaurant only 5 mins walk down the road, recommended by the hotel.

So many things to say in so little space. My biggest complaint is our room smelled awful! It smelled of rotten eggs and there was no way to get the smell out. When we went down to talk to someone at the front desk they weren't there. They seemed perpetually understaffed, busy, and a bit rude. Also be aware that they have elevators that will take you to a set of stairs you will need to take to each floor. The beds are like rocks. Just not a great experience at all.

Excellent option for overnight stay, nice large family room

No wake up call as there"s no phone in the room. I asked if they could knock on my door incase the alarm didnt go off. I was told no thats not possible. Tea & Coffee facilities in the room would have been nice especially after a 2.45am start. The room was dirty, and stunk of cigarettes. Every time I went in the bathroom it made me gag with the smell. Quite noisy being on the main road. No shuttle Bus from the hotel, paid 25 euros from the airport to the hotel. And 15 euros back.Snacks available during the day, however there is a petrol station a few minutes away for fresh sandwiches and coffee. Would not recommend this hotel at all. Highly disappointed after an early start and long journey.

Good check in Minimal facilities in room. No kettle to make tea. Not near any shops for food Wrote 4 emails about getting a taxi from airport but only one reply for a return to airport. The taxi service from airport had extremely rude taxi drivers charging double the price. I preordered early taxi for early flight return at hotel reception but taxi did not come. Had to wait half an hour at 430am till 5am for another taxi.

Faultless, friendly helpful staff. Room clean and efficient. Perfect location for the airport, £15 euro for a taxi It’s a shame other IBIS hotels in Belgium don’t follow suit.

Very friendly staff and incredibly helpful. As we struggled with language and needed taxi from airport they called it for us, both ways . Very good with kids . Really happy with it

nice clean friendly hotel, far from the airport must get a cab to it, restaurant in site, bar, good overall I recommend it