ibis Styles Zeebrugge

Mi reservación original fue por un dia pero me tuve que quedar 19 dias por una emergencia medica con mi mama. Los empleados hicieron que toda la situacion fuerte que estaba viviendo fuera mas facil. Mas que agradecido Francisco J Vidot

Swimming pool/ gym was a good feature. Extra fees for parking, not functioning heating and bathroom mirror, lack off replenishent coffee tea sugar

We booked here to go to the Bruges Christmas market, the hotel was approximately 30 minutes in a taxi and the hotel were kind enough to order one for us, it cost about 60 euros which we didnt think was too bad. Breakfast was really nice and you also get free hot drink facilities for the duration of your stay , overall a really nice hotel!

All good but no vending machines or close convenient stores. AC didn’t work

It was amazing very spacious and perfect for families pool was clean I would definitely recommend

Showering in bath tub is inconvenient and dangerous

Overall good

absolutely loved staying here; the family suite was perfect! The staff was great as well!

In my opinion this hotel is seriously overpriced. Don’t get me wrong, it’s a nice good quality , hotel, pretty clean and cozy, but to pay 180 euros a night for a stay at a place that is an active construction site (as of June 2023) is a little too much. At check in we also were offered to pay over 80 euros for a breakfast for our family of four which we refused. Come on people, in the current situation could you at least offer complimentary breakfast? The room on the fifth floor was little but cozy, the balcony was very narrow, maximum for two people at a time. The promised “harbor view“ which was the main reason why I chose this hotel was non-existent (please see the picture of the view from my balcony)- we could see some part of the harbor only if you lean far over the balcony rails with your head turned to the left and neck super stretched. The area is nice- with several dining options, grocery stores and the beach at a walking distance. To be fair I need to mention that customer service was quite friendly and there was a complementary coffee machine in the lobby and a nice outside playground for kids. Generally speaking I regretted booking this hotel. For the lower price you can have so many other options, possibly without “harbor view”, but with breakfast included.

Great hotel stay for family, very friendly staff. Loved the stay, the breakfast was also ok. The onsite car parking coat is too high conaidering the location

Hotel is just about 5-7 minutes walk to the tram station. It's clean. What disappoint me is that there is no kettle in our room. They have a coffee machine near the reception but it wasn't working. They gave us free coffee and tea when we tried to buy in the bar. But as an english person who lives with tea, we still prefer to have kettle in our room than microwave.

It is a very excellent hotel. The staff and manager were exceptional. We had a problem with the booking, made through hotels.com; we booked 2 rooms but only one showed up on the reservation list of the hotel. The manager not only managed to accommodate us but went above and beyond in doing so. She was also very nice to help us with suggestions as to other places to dine. The hotel itself is very nice and clean. The breakfast is terrific. The hotel location is great, a 5 minute drive to the beaches and 20 minutes or so to Brugge. Just a great hotel in every way.

The hotel has two different faces. The pretty face. Great public areas, outside pool is of average size but nice and warm and is a sun trap. The inside pool has a classy look, is nice and airy and has plenty of space around it. The bar is small but the seating is light and airy. Theres a nice kids area tucked in the corner with building bricks, colouring, TV, chess and board games. The ugly face. We had two rooms booked, both were two bedroom family suites with kitchenettes. I am not sure what the point in the kitchenette is, as there were no kettles or tea / coffee making facilities and no glasses to even have a drink of water. Cutlery and plates etc were also non existent. The hotel seems new and unfinished. In one of the rooms the skirting boards were either falling off or missing. Once moved to a different room we found boken tiles at floor level which were dangerous for childrens little toes. Unfortunately the hotel was fully booked and we could not be moved again. Location is great. Amazing fish restaurants across the road and a supermarket and tram stop to the right hand side when walking out. If the room consistency could be sorted out this would be a nice place to stay it is just hit and miss at the moment.

Really good

Beautiful hotel within short driving distance of Brugge. We stayed in the two bedroom apartment it was clean, comfortable and spacious. The pools are really nice too. Only complaint is the lack of kitchen amenities (which is mainly my fault for not reading the description more closely). There's a small fridge and a microwave, that's it. If you're aware and plan accordingly, you can still have a cold breakfast in your room, so it becomes a non-issue.

Nice hotel in very industrial area. Construction ongoing connected to the hotel and some confusion with parking area (paid parking) but this did not disrupt the stay. Comfortable bed. Windows that open to enjoy breeze. Walkable to beach but about 25 minutes. I would return to this hotel.

The property is currently a building site with a major expansion to the hotel on going. The smell in the bathroom from the drains is horrible. The food in the restaurant is reheated, I have no idea when it was prepared but the overall quality of the food is very poor. Indoor pool ok The staff are the one having grace of this hotel - very efficient and friendly.

The room the advertise wasn’t the room I got. It was cramped. The furniture was cheep and no comfortable at all.... the drain in the bathroom smelt disgusting, the staff was nice but one was always rude. We ordered food that didn’t even get cooked properly. The room heat didn’t work so they gave us a plug in heater that wouldn’t even heat the bathroom! Worst hotel I’ve ever stayed in breakfast and parking was extra 16 euro a person and wasn’t even worth it!

On my reservation was mentioned 24h check in time. I arrived at hotel at 1 pm and was told I could only check in at 3pm, so I had to walk the whole day in the city without possibility to change me before!

Overall, the experience was great, but the stay was soured by a very bad check in experience. This is made more disappointing considering that this is a branded chain hotel. Here’s how it came down. At check in, I was told that the sofa bed will be made up when we got to the room. When we got to the room, the bathroom had a distinct smell of poop. Good thing that we had a bathroom spray. After 20 minutes of waiting for the bed to be made, we just decided to go down for dinner. We notified the front desk and the agent acted surprised that it wasn't made yet. I also called out the smell and the fact that there were only 2 towels when we were 5 in the room as reserved and paid. After dinner, we discovered that only 2 towels were sent up. I went down and mentioned this. The front desk said this: "Actually, sir, we only allow one towel per person." After pointing out that we did have 5 in the paid reservation, I mentioned that if this is a bother then forget about it. The front desk agent changed attitude and had the towels eventually sent up. At that point, I asked for an extra blanket. I had to follow up for this blanket at 11pm, from a different agent (different shift). Accor is scrimping on towels??? As I would hope it would be, if a customer wants a towel, you give them a towel. How much does a towel cost??? If there were two people and coffee spilled somewhere, should I just let that stay there and not attempt to use a towel since it’s only ONE PER PERSON???!!!