Pestana Brussels Schuman

Great staff, clean room with comfortable beds, close to the most attractions.

Good location. Nice room. Huff staff. Nice lobby and bar area. Breakfast buffet was adequate.

Great staff very clean rooms

Everything is fine but rooms are NOT soundproofed

Nice hotel

Situé dans le quartier européen cet hôtel était parfait pour moi. Près des transports en commun. C'est anglophone comme établissement. Le personnel était très gentil et accueillant. Vous devez aller prendre un café et un sandwich au Utamu juste à côté. Bon voyage!

Nice ambience, location and room

I can hear snoring through the walls. I burned myself twice showering as the water turns scolding hot in an instant causing me to jump out of the shower. It actually caused me burns that stayed red for a while.

Clean rooom, friendly & knowledgeable staff, good location

Room was very spacious. Hotel was clean. Mini-fridge in room with available microwave in lobby if needed. Quiet room. Location is not in city center but is near several places to eat including a small plaza with several eateries. Park nearby. Less than 5 minute walk to the closest train station which would get you to city center in about 10-15, so semi- convenient location. Staff were very friendly and helpful with questions. Big lobby space where people frequently sat to drink and chat in the evenings. Did not use gym. Comfortable place to stay, would recommend.

The gym is better equipped than an average hotel gym. Comfy bed with two types of pillow. Very conveniently located near EU institutions.

The staff were very friendly and very helpful, especially Daniel on check in. The room was nice and comfortable. It was a real bonus to have a kettle, coffee machine and mini fridge. Convenient location in the European quarter and near a nice park. If I was staying for longer it would have been great to have more cupboard space.

Everything was excellent. There were comfortable egg chairs in the lobby, board games available for use, a football and pool table, bathrobes in the room, working fridge etc. Staff were excellent and helped me sort airport transfer. Only thing which wasn't so good was the shower in my room - it was either boiling hot or freezing cold with nothing in between. Other than that everything was excellent.

Great location, amazing bed

Staff was top quality.

The reception wasn’t very helpful on my arrival . The room had the rubish of the previous customer in the bin under the sink. All others were very good

Great location. Helpful and friendly staff. Rooms are comfortable and have good amenities (iron, hairdryer, shampoo, hand lotion etc) and are really nicely laid out to separate the sleeping area and to try to keep you away from possible noise from the corridor as well. Decent cold breakfast and drinks/snacks can be purchased onsite too which is really convenient.

I stayed at this hotel for 3 nights on a business trip, and overall, the experience was okay. Check-in and check-out were smooth, but nothing really stood out in a positive way. On the first day, I noticed that the shampoo bottle was almost empty. When I asked reception for a replacement, I was told I should continue squeezing out the last drops and that it could only be refilled the next day during housekeeping. On my second night, I returned to the hotel and was informed there would be no hot water. The staff offered to move me to another property either in the city center or in Ixelles 1050, but it was 22:15 and I had already booked an early morning pickup service from this location, moving wasn’t practical. I decided to stay, and the next morning found an apology slip left on the floor outside my room. The room itself was generally clean, but a few details were disappointing. The air conditioner was covered in dust and clearly needed maintenance. The telephone was disconnected, making it impossible to call reception, and when I turned on the TV it still displayed the previous guest’s name, which gave a careless impression. Overall, for a short business trip the stay was manageable, but the lack of attention to detail and small inconveniences left me underwhelmed.

We had an excellent experience at Aloft. Hotel was clean, rooms are large, and check-in/check-out process was very easy. In a very nice part of the city. Would definitely recommend.

Recommend the hotel. Excellent location, a hidden gem!