Windsor Copa Hotel

Excellent staff and location for affordable price

Close to the beach

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Great location! Staff are pretty amazing! Got off a late night tour one time and it was raining, hotel staff was ready with umbrella as soon as the vehicle stopped at the hotel😃

The FD staff is amazing, specially Pedro. He always kind and attentive. Pedro is makings my stay AMAZING

No VIP treatment offered. Tiny room, small bed but clean.

I was there for 17 days. They had a power shutdown which they replace with a very large generator to provide power. But power would shot off and restart multiple times for short periods of time making banging noises which were very disturbing when happening overnights. This went on for 13 out of my 17 days there. With 2 shutdowns for approximately 3 hour to try to restore regular power. My only request that concerned me was trying to get a late checkout, and asked a few times and was told to ask closer to my departure. The front desk manager an older gentleman spoke to me about this while answering me as if I was a stupid child which was quite disrespectful. The morning of my departure I asked and was refused a late checkout but was told I could stay in their lobby while waiting. The clerk helped me with the language barrier to order a cab to the airport and left. With all the inconveniences of my stay due to issues with the hotel and the rude senior front desk management. Was not a very satisfying stay for the money I spent. This definitely makes my decision easy for where not to stay on returning!

Great location for easy accessibility and staff are very courteous.

I like this place. Tha location is very convenient

The facility was a mess. The power wasn't working so they had a flatbed truck with three generators on sitting in front of the main entrance, the lone workout machine in the "gym" for lifting was broken. The power went out for several hours as they tried to fix things, etc. I was screeched awak at 5am by water goign through a pipe in the wall next to my bed. Just a nightmare. The one bright point was the general manager who felt bad about everything and tried to make accomodation as best she could - giving me access to the gym in their other hotel and moving my room.

It was ok. Wish they had a shower for the beach days prior to going into your room. Makes things messy in the room.

Very convient to Copacabana, very affordable for the location, not much of view in our rooms but staff was excellent.

Amazing hotel a block from Copacabana Beach. Amazing staff that speak English if you don't speak Portuguese. Great breakfast! Worth the extra cost when reserving the hotel. No difference then most hotels right on the beach I've stayed at, except the size of the room is a little smaller

This Hotel is in a great location in Copacabana, just a block from the beach. Beds were comfortable. Very friendly and helpful staff.

The only thing I did not like is absence of French TV, though French is officially a working language and TV 5 Monde is on the TV menu. Other hotels nearby receive the service

Great location!

Pedro, Lucas, Grace, Karla and Cesar Augusto were all outstanding and exceeded my expectations

The ac didn’t work well, so it got stuffy a few times in the middle of the night. The staff is friendly and helpful, the hotel is very clean and well kept. Great restaurants and shops at walking distance; not to mention the beautiful Copacabana Beach. I would stay at this hotel again. And Mr. Altino (I think that’s his name), the very nice gentleman who works at the front door in the afternoons is the best!

El hotel está muy bien localizado y su gente es bastante amable. La relación calidad precio es adecuada.

Location, location and location!