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HOTELLO
Guest Houses
6.2
/10
Pleasant
24 reviews
What Guests Say About Their Stay
Bijan
10.0
/ 10
I liked the place because it is located at the heart of Sofia.
Close to Vitosha Mountain , Stores,shopping center
.
Verified traveler
10.0
/ 10
Excellent location & really clean etc. Definitely great value.
Just had to get used to fact that didn't need to register at reception or not expect anyone to be there.
P
10.0
/ 10
fantastic value for money only 30 metres from metro 10 minute walk to city centre 10 minute walk to other direction to the main railway station fantastic staff on hand from 9am till 18:00 every day nothing seemed to be much bother for them rooms very clean and tidy very comfortable bathroom little dated have paid more money and got less than here in sofia 100% will book this hotel again
In the Area
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bulevard Knyaginya Maria Luiza 89, Sofia-Grad, Bulgaria, 1202
Main Facilities
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WiFi
Available Room Types in HOTELLO
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What's around HOTELLO
bulevard Knyaginya Maria Luiza 89, Sofia-Grad, Bulgaria, 1202
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Discover More About HOTELLO
Location
HOTELLO is a guesthouse is located at Sofia.
About HOTELLO
HOTELLO is the smartest choice for you who are looking for affordable accommodation with outstanding service.
HOTELLO is a wise choice for travelers visiting Sofia.
All facilities in HOTELLO

Others
Hotel Services
- Express check-in
- Express check-out
- Multilingual staff
- Front desk
General
- Microwave (shared)
- Refrigerator (shared)
- Smoking area
Things to Do
- Shops
Food and Drinks
- Snack bar
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Public Facilities
- Others
In-room Facilities
- TV
Accommodation Policy & General Information in HOTELLO
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: EUR 15 per person (one-way)
- Pet fee: EUR 5 per pet, per day
- Service animals are exempt from fees
- Early check-in fee: EUR 10 (subject to availability)
- Late check-out fee: EUR 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 0.77 per person, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Long-term renters welcome
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 10:00 AM - 6 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 15:00 - 12:00 - to 12:00 |
Available rooms at HOTELLO | 16 |
Another facilities in HOTELLO | Express check-in, Express check-out, Multilingual staff, Front desk, Microwave (shared) |
Frequently asked question in HOTELLO
What are available facilities at HOTELLO?
There are top facilites at HOTELLO such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at HOTELLO?
The standard check-in time at HOTELLO is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
What is the star rating of HOTELLO?
HOTELLO is a 2.0-star hotel.
How many rooms are available at HOTELLO?
HOTELLO has 16 rooms in total.
More Reviews from Other Guests in HOTELLO
Overall Ratings & Reviews HOTELLO
Other sources (24)
6.2
Pleasant
From 24 reviews
Cleanliness
6.0
Room Comfort
4.8
Service and Facilites
6.2
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Traveler Reviews HOTELLO
Number of reviews per page
20
40
Top reviews
Gary
6.0
/10
Reviewed 303 week(s) ago
Hotels.com verified review
Hotel served its purpose for a one night stop over. Did smell of damp
Verified traveler
Leisure Family
10.0
/10
Reviewed 307 week(s) ago
Expedia Group verified review
Good location
Bijan
Business
10.0
/10
Reviewed 311 week(s) ago
Expedia Group verified review
I liked the place because it is located at the heart of Sofia.
Close to Vitosha Mountain , Stores,shopping center
.
Verified traveler
Leisure with Friends
10.0
/10
Reviewed 328 week(s) ago
Expedia Group verified review
Excellent location & really clean etc. Definitely great value.
Just had to get used to fact that didn't need to register at reception or not expect anyone to be there.
P
10.0
/10
Reviewed 356 week(s) ago
Hotels.com verified review
fantastic value for money only 30 metres from metro 10 minute walk to city centre 10 minute walk to other direction to the main railway station fantastic staff on hand from 9am till 18:00 every day nothing seemed to be much bother for them rooms very clean and tidy very comfortable bathroom little dated have paid more money and got less than here in sofia 100% will book this hotel again
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Verified traveler
2.0
/10
Reviewed 373 week(s) ago
Expedia Group verified review
It wasn't hotel it was hostel, no WI-FI in the room on 2nd, 3nd floor, internet only on room close to reception and very slow, in the room was no heat at all, very cold and uncofortable,
P
8.0
/10
Reviewed 388 week(s) ago
Expedia Group verified review
The hotel is easy to find right off the metro line. Great location and near several attractions.
Verified traveler
2.0
/10
Reviewed 218 week(s) ago
Hotels.com verified review
Chambre insalubre, je comprends pourquoi paiement en avance et aucun remboursement. Quand je suis arrivé, porte fermée avec code qui as finalement fini par cédé en même pas deux jours. Le contact qui parlait anglais n'était tout simplement pas disponible, chambre complètement à l'opposé de ma demande. Aucune réception. La contact ne répondait plus aux appels. Chambre avec lit cassé, salle de bain insalubre, porte et serrures cassée.
À fuir absolument ! Je ne recommande absolument pas cet hôtel, de plus quand j'essaie de contacter le service client d'hôtel.com, personne ne réponds où c'est un robot au bout du fil.
Je ne suis resté dans cette chambre que 5 minutes, afin de trouver un autre hôtel.
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NAHOKO
6.0
/10
Reviewed 304 week(s) ago
Hotels.com verified review
ソフィアの駅、バスターミナルは隣接していて、そこからスーツケースを持って徒歩20分程。
ライオンの像の目の前。
ホテルライオンの向かい側。
入り口はオートロックだが、事前にメールで暗証番号を知らせてくれる。
繁華街まで、徒歩10〜15分。
ホテルはエレベーターがないので、スーツケースを運ぶのは大変。
部屋は値段相応。
古いが、掃除はしてあります。
YB
Leisure
6.0
/10
Reviewed 307 week(s) ago
Expedia Group verified review
チェックイン時間に少し遅れてしまいましたが、快く対応してくださいました。
ホテルではありますがレセプションの稼働時間が決まっているので、事前に連絡をする必要があります。
スタッフさんはいい人でした。
Verified traveler
Business
8.0
/10
Reviewed 324 week(s) ago
Expedia Group verified review
Letti troppo bassi, e anche i servizi , Anche se è un Ostello l'insieme è pulito.
giuseppe
4.0
/10
Reviewed 344 week(s) ago
Hotels.com verified review
Questo ostello si trova in una posizione abbastanza comoda della città, con metro e altri servizi vicini.
Pulizia scadente, colazione mai vista dato che la reception apre alle 10. Inoltre nonostante il servizio di reception fosse previsto dalle 10 alle 18, abbiamo incontrato qualcuno solamente all'arrivo e mai nei giorni successivi.
Però per il prezzo che offrono e con spirito di adattamento è accettabile.
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MARIA KOLINIOTI
2.0
/10
Reviewed 383 week(s) ago
Hotels.com verified review
Οι βρυσες χαλασμενες.το νερο γεματο χωμα. Δεν αδειασαν τα σκουπιδια.πολυ μικρο μπανιο.βρωμικο.
Seyma Nur
6.0
/10
Reviewed 383 week(s) ago
Hotels.com verified review
Otelde resepsiyondaki görevli erken olmasına rağmen checkin yapma konusunda yardım etti ve otele yerleşebildik ama kesinlikle fotoğraflarda göründüğü gibi değil inanılmaz eski ve bakımsız. Temizlik yapıldığını görmemize rağmen otelin eskiliğinden temizlik belli olmuyor. Duvarlardan apartmana kadar her şey bakımsız. Resepsiyon 21.00'a kadar çalışıyor ama aradığınızda yine de ulaşabiliyorsunuz ve kibar davranıyorlar. Personel ve lokasyon hariç hiçbir şeyden memnun kalmadık.
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Cristian
6.0
/10
Reviewed 385 week(s) ago
Expedia Group verified review
Hotel ok a due passi dal centro. Purtroppo ho trovato la camera sporca, piena di capelli e con addirittura un reggiseno attaccato al bastone della tenda della doccia. L'acqua esce sporca a causa delle vecchie tubature, ma basta lasciarla scorrere. Lo staff è molto gentile.
Mona
6.0
/10
Reviewed 386 week(s) ago
Expedia Group verified review
Wir haben vor unserer Reise nach einem Hotel gesucht, dass sehr kostengünstig und nah an der Innenstadt ist. So entschieden wir uns für das Italian House/Hostel/Hotel. Da wir nichts vom Hotel erwarteten, da die Rezesionen nicht so gut waren und auch der Preis extrem gering war, waren wir eigentlich ganz zufrieden. Wir haben am Tag unserer Anreise ein E-Mail bekommen, für den Code, wie man ins Hotel gelangt und welches Zimmer wir hatten, da wir nach den Öffnungszeiten der Rezeption eintrafen. Das hat alles sehr gut geklappt, auch die Verbindung von Hotel zum Flughafen Sofia ist sehr gut.
Das Hotel ist aber wirklich nur für Leute, die keine großen Erwartungen haben und nur einen kurzen Städtetripp machen. So war unser Zimmer auch nachts sehr laut, da man die Fenster nicht richtig schließen konnte und davor eine stark befahrene Straße mit lauter Fußgängerampel ist. Auch kam aus dem Wasserhahn nur sehr heißes Wasser und wenn man den Hahn länger nicht benutzte, kam erst verschmutztes Wasser heraus. Auch die Türen zwischen Zimmer und Waschbecken und zwischen Waschbecken und Toilette mit Dusche konnte man nicht richtig schließen. Abreisen mussten wir ebenfalls bevor die Rezeption aufgemacht hat, so hatten wir den kompletten Urlaub lang keinen Kontakt mit den Besitzern des Hotels.
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Daniela
6.0
/10
Reviewed 387 week(s) ago
Expedia Group verified review
Arredamento grazioso, camera con bagno ma senza finestra
Iolanda
6.0
/10
Reviewed 387 week(s) ago
Expedia Group verified review
Hotel centralissimo con accanto la metro. La camera e il bagno sono piccolini, ma la posizione è ottima.
Verified traveler
10.0
/10
Reviewed 394 week(s) ago
Hotels.com verified review
La struttura non rispecchia gli standard italiani,ma io ci sono stato bene! E a cinque minuti a piedi dal centro, e il suo ingresso è di fronte alla stazione metro (Lavov Most), a circa 50 metri! Nel raggio di 100 metri, ci sono supermercati, banca, locali dove poter mangiare.
Verified traveler
4.0
/10
Reviewed 394 week(s) ago
Hotels.com verified review
バスターミナル、中央駅から地下鉄で次の駅。地下鉄ライオン橋の目の前。駅にエレベーターがある。アパートは2Fが受付エレベーターはない。建物がとても古くドア、シャワールーム、寝室、どれもが古い。シャワーの水圧が悪いうえお湯が出るまで時間がかかる。Wi-Fiはサクサク。隣にスーパー、周りにも売店や食べ物屋があって近くの食べ物や深夜3時まで開いてる。
Number of reviews per page
20
40
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