Staybridge Suites ST. CATHARINES CONF CTR by IHG

My first visiting Canada. We stayed at the Staybridge hotel and I must say we had a wonderful experience. The breakfast was wonderful. Staff very friendly and knowledgeable and professional. Hotel is very cleaned and well kept. There is an outside bar on the 6th floor that opens around 6pm there is a bowling alley that is inside the hotel. There is a gym. You are walking distance to stores and restaurants. Overall everything was wonderful. The next time I visit this side of Canada this will be the hotel I will be staying at. Definitely recommend staying here. 💯💯💯💯💯💯

Very clean, amazing staff, raining a lot outside and some leaks from the windows but someone came and help with the problem, will definitely come back .

The place was clean and well maintained. The staff were helpful and friendly.

There is nothing much around the property, only some closed down factories. The hygiene is really bad, there are oil stains on the high chair and room table, the body wash in the shower room was empty, and the bottle cannot be taken out and replace with the one near the bath tub. No choice but to use shampoo to wash the body. Also they are lots of hair left on the sofabed blanket. Call front desk to ask for a regular bed blanket and they said not available. What? The price for the hotel room is not cheap but the service is really below par. Very disappointed with the stay.

Very clean hotel and nice breakfast

Our room was generally cleaned and replenished daily with towels. The room could've been better equipped to receive our family of 5. We were missing towels and pillows but got them when we called reception. The kitchen was also lacking equipment. It is made for minimal cooking, perhaps simply reheating. The social hour where they provide light bites was a little bit of a joke. On our first night we went down to scout it out and a single family had grabbed all of the food (not much) and when I asked if it would be replenished, the staff at the café didn't seem to care. The beds are extremely soft, which may be good for some or not for others. It is more of a worn out kind of soft rather than plush. The hotel is well situated and in all it was a good stay.

Loved the two room set up. My daughter had a migraine so she was able to close the door in the separate bedroom and we could still relax in the other room. The breakfast was wonderful! Thank you.

The rooms, bathrooms were very neat and clean. Breakfast menu was also good. The hotel has playing zone which is an excellent amenaty for kids to have a fun time. Altogether the stay along with family was a fun and exciting.

Elevators are too slow

Grate

It was a terrible stay.

The suite was clean and spacious, the staff were friendly and helpful. Breakfast was good, served hot and a good selection. Would stay here again if we’re back in the area!

The rooms are nice. The bedrooms were huge in the suites. We took advantage of the excellent breakfast buffet provided each morning and in the evening we ate at the lounge and bowled in the bowling alley that is part of the property.

Stayed there for first time with family members for a girls weekend getaway and we are all looking forward to going back.

Parfait pour ceux qui dorment dans les lits (très confortables), belles chambres, propres et bien pensées, belles commodités - piscine, salle entrainement, très bons déjeuners- mais évitez le sofa-lit qui était extrêmement inconfortable pour deux de nos enfants. Bon service tant à l'accueil qu'au bar sur la terrasse!

The suite was lovely and staff were very friendly and helpful.

Great for families, my kids loved the pool, bowling alley, and arcade.

Only complaint was the Wi-Fi was not working the entire time we were there. So we had no access to TV and internet in our rooms. My kids was not impressed as they could not use their gadgets and we couldn't watch TV. Everything else was fine.

Amazingly helpful front desk staff. Very friendly.

We stayed at Staybridge only for a night, but I wish we had stayed longer! Nice property, great ambiance, amazing and helpful staff, clean and well maintained room.... what else anyone can want! Two thumbs up! Please keep it up, Staybridge!!