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Luna Suite Departamentos
Apartments
7.8
/10
Pleasant
142 reviews
What Guests Say About Their Stay
Leon
10.0
/ 10
The owner was accommodating about extending my reservation at the last minute and helpful about storing luggage, etc. Not a typical hotel, but having the kitchen makes it ideal for a stay of a week or two. Various loud neighbors (music, guitar, barking dogs) amplified by the echoing patio, but other than that, no complaints.
Verified traveler
10.0
/ 10
This was a great place to stay especially for the low price! Very close to major areas and the subway system. The room was very new looking and the bed and bathroom were amazingly clean. The owner was very accomodating with our departure time and pleasant to deal with. Coin laundry and small gym downstairs.
Verified traveler
10.0
/ 10
Arrived 03h and night clerk reached over and handed me my keys, just like that. I was pooped but was in my room within minutes. I spent the following day walking easily into the old center several times, then left the hotel at 04h25 for the airport in a taxi I had reserved. Fantastic stopover, brief but efficacious beyond words.
In the Area
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Alonso Ovalle 840, Santiago, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 8320000
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Luna Suite Departamentos
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What's around Luna Suite Departamentos
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Alonso Ovalle 840, Santiago, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 8320000
Discover More About Luna Suite Departamentos
Location
Staying at Luna Suite Departamentos is a good choice when you are visiting Santiago.
About Luna Suite Departamentos
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Luna Suite Departamentos is the right place to stay.
All facilities in Luna Suite Departamentos
Others
Hotel Services
- Luggage storage
- 24-hour Receptionist
- Tours
- Concierge
Public Facilities
- Others
- Smoke-free area
- Elevator
General
- Parking
- Parking (surcharge)
Connectivity
- Free WiFi
Accommodation Policy & General Information in Luna Suite Departamentos
Important Note
- Covered self parking fee: USD 15.00 per day
- Pet deposit: USD 20.00 per stay
- Pet fee: USD 15.00 per pet, per day plus USD 15.00 one-time cleaning fee
- Housekeeping fee: USD 10 per stay; may vary based on unit size
- Credit card charges are subject to a surcharge of 6 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions).
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Available rooms at Luna Suite Departamentos | 11 |
Another facilities in Luna Suite Departamentos | Luggage storage, 24-hour Receptionist, Tours, Concierge, Others |
Frequently asked question in Luna Suite Departamentos
What are available facilities at Luna Suite Departamentos?
There are top facilites at Luna Suite Departamentos such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Luna Suite Departamentos?
The standard check-in time at Luna Suite Departamentos is starting from From 16:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Luna Suite Departamentos
Other sources (142)
7.8
Pleasant
From 142 reviews
Cleanliness
7.4
Room Comfort
7.8
Location
8.8
Service and Facilites
7.4
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Traveler Reviews Luna Suite Departamentos
Number of reviews per page
20
40
Top reviews
Megan
6.0
/10
Reviewed 398 week(s) ago
Hotels.com verified review
First of all, this is not a hotel or tourist apartments. It's residence apartment block, so you get no help from the front desk, no access to the gym and no access to the laundry room. We booked this place on the understanding we could use the the gym and laundry room, the website gave false information. When cooking in the kitchen, the power would cut out every 30 seconds, the people who own the apartment were unhelpful in fixing this. My advice would be not to bother and go somewhere else.
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Verified traveler
8.0
/10
Reviewed 435 week(s) ago
Expedia Group verified review
I liked everything, but the only problem was the noise coming from me the street
alpmayu
4.0
/10
Reviewed 452 week(s) ago
Expedia Group verified review
Rude contact person who insisted on having a paper proof of booking. Took payment in USD cash and complained about every single bill which was even slightly crumpled. Room given was not the same as advertised - expected double + 2 twin beds, got 2 twins and a trundle.
Avoidable place.
Catherine
4.0
/10
Reviewed 500 week(s) ago
Hotels.com verified review
This is central Santiago. Way too far from the airport for me and the transportation was too expensive for an overnight.
Verified traveler
8.0
/10
Reviewed 509 week(s) ago
Expedia Group verified review
Victor was an excellent host. Location was great, good and fast wifi, self-Laundry service is ok, location is good, central and close to metro stations and walking distance to attractions.
Will definitely go back to Santiago and will stay with Victor if possible.
Verified traveler
6.0
/10
Reviewed 530 week(s) ago
Hotels.com verified review
Hotel was mediocre, the location was a bit scary especially to arrive late as I did. I was alittle frustrated with the hotel not having NO room service of any kind. Over all the hotel was exactly as described, apartment style. If you only speak Spanish be aware, the receptionist doesn't, so it was hard to communicate.
solo traveller
6.0
/10
Reviewed 530 week(s) ago
Expedia Group verified review
Stayed in 2 aparts. 1st was ok. Bit dirty, 2nd had foul carpet and was lacking in comfort and dirty. Was only staying overnight. Don't think bed had been changed as hair on bed (foul) wouldn't stay again
sheldon
6.0
/10
Reviewed 535 week(s) ago
Hotels.com verified review
There was no air conditioning. Room was all we needed. Nice to have secure parking.
Jacob
8.0
/10
Reviewed 548 week(s) ago
Expedia Group verified review
Facilities: Good; Value: Affordable; Service: Respectful, Courteous;
Verified traveler
4.0
/10
Reviewed 551 week(s) ago
Expedia Group verified review
This is a regular apartment building. There is not reception or people for help you. It's not working as a suites apartments. A lot of noise there, not good at all. Terrible. Pictures lies.....
Verified traveler
8.0
/10
Reviewed 560 week(s) ago
Hotels.com verified review
Good value for the money, good location. Would recommend it. Because it was a bed, the couch in the living room was very uncomfortable to sit on. The chair was good but, unfortunately, there was only one. Perhaps a little more care in cleaning as the night table and lamp by the window were dusty and the toilet seat was loose when we arrived, which should have been reported by the cleaning staff. By the following day it was completely unhinged. However, we did not report it until we left so could not fault management.
Victor did a great job checking us in and orientating us to the neighborhood, even to walking us to a good restaurant. He also booked a taxi for us to get to the airport which was very helpful as the desk clerk spoke no English at all so couldn't have done it without him. Thank you Victor.
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Karen
6.0
/10
Reviewed 560 week(s) ago
Hotels.com verified review
The stay started out a bit rough, when we arrived to the complex and the man at reception didn't speak English. I showed him the reservation, so he seemed to understand. He told us to sit while he called the person in charge of that apartment. 40 minutes later, we were still sitting and he was chatting to another reception man. We asked again and he seemed to get upset, but he made a phone call and the man in charge of the apartment came down within a minute, so I don't think reception made any call the first time.
The owner didn't speak much English either, but asked us if one bed was fine. I had requested 2 twins, but the other option listed was 1 king, so I said ok. It was double, if not a small queen (and old & firm). The safe was also locked, so it was unusable, but we didn't realize this until after he had gone.
Those were the negatives. It is a great walkable location, and the water pressure in the shower was great. The WiFi was also good. I didn't use any part of the kitchenette, so I can't really review that.
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Jessica
8.0
/10
Reviewed 572 week(s) ago
Expedia Group verified review
Excellent facilities for the price. Kitchen, sofa, big double bed. Bath in bathroom. Great wifi. But not so easy to find as it's located in a big apartment block.
Verified traveler
8.0
/10
Reviewed 586 week(s) ago
Hotels.com verified review
For the price and quality, everything was ok
Kristin
8.0
/10
Reviewed 589 week(s) ago
Hotels.com verified review
The location was very good and central to everything we needed. The staff was very nice and brought extras like towels and a hair dryer. There was no couch in the living room, but there were beds instead, which was a little odd for a condo.
Leon
10.0
/10
Reviewed 591 week(s) ago
Hotels.com verified review
The owner was accommodating about extending my reservation at the last minute and helpful about storing luggage, etc. Not a typical hotel, but having the kitchen makes it ideal for a stay of a week or two. Various loud neighbors (music, guitar, barking dogs) amplified by the echoing patio, but other than that, no complaints.
Dominic
8.0
/10
Reviewed 593 week(s) ago
Expedia Group verified review
Chinese restaurant that opens till late nearby
Verified traveler
4.0
/10
Reviewed 597 week(s) ago
Expedia Group verified review
The place is fine if you need a kitchen and are looking for a cheap place to stay in for a couple of weeks.
Jacky
6.0
/10
Reviewed 598 week(s) ago
Hotels.com verified review
Do not rent on weekends.room is not cleaned,you can run out of toilet paper as we did, there is not a spare roll. Saturday night was very noisy in the building partying music I couldn't sleep.Reception personnel not very hhelpfulzg
Verified traveler
10.0
/10
Reviewed 611 week(s) ago
Hotels.com verified review
This was a great place to stay especially for the low price! Very close to major areas and the subway system. The room was very new looking and the bed and bathroom were amazingly clean. The owner was very accomodating with our departure time and pleasant to deal with. Coin laundry and small gym downstairs.
Number of reviews per page
20
40
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