Rio Serrano Hotel + Spa is a 4-star hotels that has been welcoming guests since 2001.
Rio Serrano Hotel + Spa is part of Independent under Independent.
There are 108 rooms spread across 4 floors.
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Rio Serrano Hotel + Spa
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9.0
/10
Exceptional
546 reviews
What Guests Say About Their Stay
Joy
10.0
/ 10
Fantastic hotel
Spa looked nice though didn't use it
Spa treatments were crazy expensive
Breakfast was ok, but probably great if you don't have dietary restrictions
Loved the water dispenser for cold and hot water located everywhere - really amazing.
View was phenomenal!!!
Loved the tea and coffee selection and the complementary bottled water in the room
Bathtub not available - would have been really great given the temperature
Food at the restaurant bar was unbelievable. Highly highly recommend dining there!
Isidora at guest services was fantastic so she got a facial treatment gift from us as a thank you.
Hated the asking for tip for everything including when we bought a thermos at the shop inside the hotel!!!
Anne
10.0
/ 10
Superb hotel set in a stunning area. The views from the hotel room are breathtaking. The room is spacious and comfortable. The staff are superb. The bar and restaurant offers terrific variety of food and drink, which is all high quality. This is all the more impressive given how remote the area where the hotel is. The spa is world class. A must stay.
Jinesh
10.0
/ 10
Travellers should be pre warned that they are on 4th floor with no lifts and amenities
In the Area
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Torres Del Paine, Sector Pueblito Serrano, Torres del Paine, Última Esperanza, Región de Magallanes y de la Antártica Chilena, Chile, 6170000
Main Facilities
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This accommodation offers:
Indoor pool
Game room
Laundry service
Luggage storage
Garden
Health club
Toys
Children games
What's around Rio Serrano Hotel + Spa
Torres Del Paine, Sector Pueblito Serrano, Torres del Paine, Última Esperanza, Región de Magallanes y de la Antártica Chilena, Chile, 6170000
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Discover More About Rio Serrano Hotel + Spa
General Information
Rio Serrano Hotel + Spa is a 4-star hotels that has been welcoming guests since 2001. Rio Serrano Hotel + Spa is part of Independent under Independent. There are 108 rooms spread across 4 floors.
Location
Located at Torres Del Paine, Sector Pueblito Serrano in Torres del Paine, Chile.
Facilities & Amenities
Rio Serrano Hotel + Spa has Indoor pool, Game room, Laundry service, Luggage storage, Garden, and more.
Business Facilities
For guests traveling for work, Rio Serrano Hotel + Spa has Business facilities and Computer station available.
Dining
Guests can stop by the café.
Contact
Phone number: 56 9 79 66 69 32
All facilities in Rio Serrano Hotel + Spa
Facility
- Indoor pool
- Game room
Swimming Pool
Entertainment Facility
Fitness Center
Common Space
Lobby
Guest Services
- 24-hour front desk
- Free ReceptionTEXT
- Luggage storage
- Concierge
- Porter
- Laundry Service
- Multilingual staff
- Wedding service
Accommodation Facilities
- Firepit
- Swimming Pool
- Fireplace in lobby
- Self-ParkingTEXT
- Banquet Hall
- Terrace
- Reception Hall
Activity & Leisure
- Garden
- Full Serviced Spa
- Library
- Indoor pool
- On-Site Spa
- Health club
- Steam bath
- TV in Common Area
- Sauna
- Pool sun loungers
- Shopping Center On-Site
Public Facilities
- Smoke Free Property
- Coffee/Tea in common areas
- Safety deposit box
- Uncovered Parking
- Coffee shop
Family & Kids
- Children's toys
- Children's games
Sports & Recreation
- Horse Riding Rental On-Site
- Billiard
- Game room
- Fitness Facilities
Nearby Facilities
- Shopping On-Site
- Gift shop
Transportation
- Limited car park
- RV / Bus / Truck ParkingTEXT
Business Facilities
- Conference Center
- Business facilities
- Conference space
- Computer station
Meals & Dining
- Snack bar
- Breakfast buffetTEXT
- BreakfastTEXT
Accessibility
- Wheelchair accessible
Connectivity
- Wi-FiTEXT
Accommodation Policy & General Information in Rio Serrano Hotel + Spa
IMPORTANT_NOTICE
- Pool access available from 9:00 AM to 10:00 PM.
- Only registered guests are allowed in the guestrooms.
- Free in-room WiFi has a 2-device limit.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Minimum Age Policy
18
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 16:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Rio Serrano Hotel + Spa | 108 |
Number of floors in Rio Serrano Hotel + Spa | 4 |
Another facilities in Rio Serrano Hotel + Spa | 24-hour front desk, Free Reception, Luggage storage, Concierge, Porter |
Frequently asked question in Rio Serrano Hotel + Spa
What is normal check-in & check-out time at Rio Serrano Hotel + Spa?
The standard check-in time at Rio Serrano Hotel + Spa is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Rio Serrano Hotel + Spa provide breakfast?
Yes, Rio Serrano Hotel + Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Rio Serrano Hotel + Spa?
Rio Serrano Hotel + Spa is a 4.0-star hotel.
How many floors does Rio Serrano Hotel + Spa have?
Rio Serrano Hotel + Spa has 4 floors.
How many rooms are available at Rio Serrano Hotel + Spa?
Rio Serrano Hotel + Spa has 108 rooms in total.
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More Reviews from Other Guests in Rio Serrano Hotel + Spa
Overall Ratings & Reviews Rio Serrano Hotel + Spa
Other sources (546)
9.0
Exceptional
From 546 reviews
Cleanliness
9.6
Room Comfort
9.2
Location
8.4
Service and Facilites
9.0
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Traveler Reviews Rio Serrano Hotel + Spa
Number of reviews per page
20
40
Top reviews
Joy
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Fantastic hotel
Spa looked nice though didn't use it
Spa treatments were crazy expensive
Breakfast was ok, but probably great if you don't have dietary restrictions
Loved the water dispenser for cold and hot water located everywhere - really amazing.
View was phenomenal!!!
Loved the tea and coffee selection and the complementary bottled water in the room
Bathtub not available - would have been really great given the temperature
Food at the restaurant bar was unbelievable. Highly highly recommend dining there!
Isidora at guest services was fantastic so she got a facial treatment gift from us as a thank you.
Hated the asking for tip for everything including when we bought a thermos at the shop inside the hotel!!!
Read More
Anne
with Friends
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Superb hotel set in a stunning area. The views from the hotel room are breathtaking. The room is spacious and comfortable. The staff are superb. The bar and restaurant offers terrific variety of food and drink, which is all high quality. This is all the more impressive given how remote the area where the hotel is. The spa is world class. A must stay.
Read More
Jinesh
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Travellers should be pre warned that they are on 4th floor with no lifts and amenities
April
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Amazing, perfect location, beautiful views, relaxing environment.
Steve
Friends and family Family
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Hotel exceeded all expectations. Staff were fantastic, the superior room lively and the food options lovely. Would highly recommend
Erjia
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The was our second time in the hotel. Strongly recommend!
NURY
Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The hotel is excellent—this is our second time here, the first was two years ago. The food is delicious, the facilities are spacious with beautiful scenery, and the service from all the hotel staff is outstanding. Highly recommended.
Leslie
with Partner
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Never had a better view in a hotel in my life - Absolutely gorgeous. The amenities such as indoor pool and spa plus daily free offerings for guests (documentary, asado, etc) were such lovely additions to the experience. Staff were all so helpful and friendly. Best breakfast. Hotel has multiple restaurants as well, which was helpful in such a remote location - a fantastic location at that.
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Katherine
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
The hotel property and room were beautiful! The food at the breakfast and the restaurant were both good!
Jessica
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Everything was fantastic! Highly recommend!
Alexandre
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Really nice stay
HANNAH
with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
This hotel is stunning. The staff were so helpful upon check in and also in advance. We managed to organize horse riding with The Massif even though we only had the one night there.
They had a free seafood dish on offer which was yummy and we also dined in the restaurant, food was excellent. Breakfast buffet is definitely the best we’ve had in Chile. Views are unmatched, the extra large windows make the most of this. Rooms were incredibly clean and well prepared. We enjoyed the added bonus of the sauna and swimming pool. Really cant complain! It’s was a fabulous stay for our last night in Torres Del Paine!
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VISHAL
with Partner
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
This hotel was absolutely phenomenal! From the moment you walk through the doors you immediately realize the sense of coziness, the attention to detail, the friendly staff, the cleanliness, the positive vibes, and my personal favorite the most spectacular view in all of Torres Del Paines! There is no better view in the entire park. I highly recommend this hotel without any reservations.
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David
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Staff excellent, eager to help and always smiling. Premises beautiful.and well kept. Food delicious and varied. Great lunch bags for days when excursions ran late. The area itself breathtaking!!
Matthew
with Partner
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Incredible experience from the hotel room to the staff to the epic views, highly recommend!
Dan
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
yes, wonderful room, staff, food and overall experience!
April
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Amazing. The view from our room looked like a postcard. Great service. Great tour guides.
Phillip
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Friendly reception and clean room. Accommodating staff.
Richard
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
room cleaning and food kept this from being a five. Staff was delightful
Kevin
with Partner
10.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Excellent hotel, lovely room and nice staff. Best to eat in the bar. Fully inclusive covers pretty well everything.
Number of reviews per page
20
40
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