Grand Kempinski Hotel Shanghai is a 5-star hotels that has been welcoming guests since 2009.
The accommodation went through a renovation in 2013.
There are 686 rooms spread across 30 floors.
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Grand Kempinski Hotel Shanghai
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8.8
/10
Very Good
46 reviews
In the Area
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No. 1288 Lujiazui Ring Road, Lujiazui, Pudong, Shanghai, China, 200120
Main Facilities
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This accommodation offers:
Spa tub
Laundry service
Restaurant
Elevator
Express check-out
Multilingual staff
Money changer
What's around Grand Kempinski Hotel Shanghai
No. 1288 Lujiazui Ring Road, Lujiazui, Pudong, Shanghai, China, 200120
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Discover More About Grand Kempinski Hotel Shanghai
General Information
Grand Kempinski Hotel Shanghai is a 5-star hotels that has been welcoming guests since 2009. The accommodation went through a renovation in 2013. There are 686 rooms spread across 30 floors.
Location
Located at No. 1288 Lujiazui Ring Road in Shanghai, China. Those looking to explore will find World Expo Park (East Gate), Lu Xun Museum, and Shanghai Confucian Temple nearby.
Facilities & Amenities
Grand Kempinski Hotel Shanghai has Spa tub, Laundry service, Restaurant, Elevator, Express check-out, and more.
Dining
Guests can stop by the café.
Contact
Phone number: 86-21-38678888
All facilities in Grand Kempinski Hotel Shanghai
Facility
- Spa tub
Exterior
Others
Guest Services
- Laundry Service
- Express check-out
- Wedding service
- Multilingual staff
- Currency exchange
- Concierge
Public Facilities
- Restaurant
- Elevator
- Room service
Meals & Dining
- Café
Activity & Leisure
- Sauna
- Spa tub
Nearby Facilities
- ATM/Bank
Accommodation Policy & General Information in Grand Kempinski Hotel Shanghai
Check-in/Check-out Time
Check-in time: 15:00
Check-out time: 12:00
Check-out time: 12:00
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Available rooms at Grand Kempinski Hotel Shanghai | 686 |
Number of floors in Grand Kempinski Hotel Shanghai | 30 |
Another facilities in Grand Kempinski Hotel Shanghai | Laundry Service, Express check-out, Wedding service, Multilingual staff, Currency exchange |
Frequently asked question in Grand Kempinski Hotel Shanghai
What is normal check-in & check-out time at Grand Kempinski Hotel Shanghai?
The standard check-in time at Grand Kempinski Hotel Shanghai is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Kempinski Hotel Shanghai?
Grand Kempinski Hotel Shanghai is a 5.0-star hotel.
How many floors does Grand Kempinski Hotel Shanghai have?
Grand Kempinski Hotel Shanghai has 30 floors.
How many rooms are available at Grand Kempinski Hotel Shanghai?
Grand Kempinski Hotel Shanghai has 686 rooms in total.
What do past guests say about Grand Kempinski Hotel Shanghai?
Grand Kempinski Hotel Shanghai is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Grand Kempinski Hotel Shanghai
Overall Ratings & Reviews Grand Kempinski Hotel Shanghai
Traveloka (46)
8.8
Very Good
From 46 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.7
Meal
8.4
Location
9.0
Service and Facilites
8.7
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Traveler Reviews Grand Kempinski Hotel Shanghai
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Leisure
6.1
/10
Reviewed 31 week(s) ago
They pushed me to upgrade to a Suite River view with almost double the price since they couldn't provide me the room for early check-in. The jacuzzi in the suite was never working. They asked many people to come and fix it, but no one could.
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TA
TIMOTHY A.
9.7
/10
Reviewed 31 week(s) ago
The hotel is good, staff is friendly… great experience
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G***e
Leisure
9.7
/10
Reviewed 78 week(s) ago
The location is in a row of pearl towers. Everything is clean. The food is very delicious, especially the pork loin. The service is okay, only some staff can't speak English well.
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Purwantoko M.
Leisure
9.4
/10
Reviewed 96 week(s) ago
Nice hotel and location is very good
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K***a
Leisure
9.7
/10
Reviewed 126 week(s) ago
Don't get me wrong, this hotel is perfect. The views, the location, the comfort. But the rules for the deposit were very shady. Be careful; even after paying 100% for the hotel, you will be asked for a deposit of 4,900 CNY (IDR 11 million)! Yes, you heard that right, 4,900 CNY! They are trying to rip me off! As a foreigner in China, I felt very uncomfortable. I spoke to the receptionist, asking if this was really the rule and what it was for. He clearly couldn't give me an answer and then tried to ask for a 2,000 CNY deposit instead. Terrible customer service. Be aware and beware.
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+4
2 people find it helpful
ONG CINDY
6.6
/10
Reviewed 148 week(s) ago
环境，地理位置都很好，离东方明珠很近，江景房很棒，但是对于服务水准还有提升空间，某天晚上我们房间接到投诉说是夜深了我们房间电视声很大，前前后后还是好几个电话，还有大堂经理的深夜到访，用让我不是很舒服的眼神搜索房间内，很肯定的被告诉他在门口亲耳听见我们房间传出的“嘣嘣嘣的” 声音 ，我们也纳闷哪里来的声音，怎么就这么肯定是我们房间呢？ 为了维护客人的安静和休息真的算是很尽力，几番努力才能被送来真正大堂经理的名片，感谢酒店给到的服务。
3 people find it helpful
PS
Poonavit S.
8.5
/10
Reviewed 150 week(s) ago
Convenient travel, peaceful, no hassle.
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3 people find it helpful
ST
Sylvia T.
Business
9.7
/10
Reviewed 398 week(s) ago
I had a great stay. The view from my room was stunning!
4 people find it helpful
EA
Evy A. H.
8.8
/10
Reviewed 409 week(s) ago
Nice view, close to shanghai tv tower, clean, huge room. Very recommended.....
4 people find it helpful
CL
Charles L.
Family
9.7
/10
Reviewed 414 week(s) ago
The hotel is very convenient for us as family traveler. Near the metro station (Lujiazui station). So basically you can go everywhere in Shanghai from the hotel. The breakfast was very good, they're starting earlier at 6am which usually other hotel opened at 6.30am. The room (deluxe) was spacious, although the cabinet a little bit old. But we enjoyed our stay at the grand kempinski shanghai. We definitely will go back there.
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3 people find it helpful
VY
VINCENSIUS Y. L. S.
9.7
/10
Reviewed 419 week(s) ago
Good place and good service. The breakfast also good, many option about meal. Near from Pearl TV Tower. Overall is good.
2 people find it helpful
FY
Felicianna Y. Y.
Family
9.7
/10
Reviewed 448 week(s) ago
Fabulous view from deluxe bund... eye catching. Excellent room more than expected. Near Pearl Tower and Shanghai Ocean. Not too far from mrt exit2. Next building in DBS there is Family Mart and some food. Find good view also from fitness centre or whirpool or pool.
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Intan Widjaja
9.7
/10
Reviewed 451 week(s) ago
A very nice hotel, service was good. shopping mall and sight seeing was nearly.
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J
JUMIN
9.1
/10
Reviewed 468 week(s) ago
Every things is worth the price. if I could I will come back again
1 people find it helpful
TL
TRAN L. X. N.
Business
8.5
/10
Reviewed 491 week(s) ago
Hotel clean, nice view and very comfortable
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Indra D.
Business
9.1
/10
Reviewed 498 week(s) ago
great location, close to metro station Liujiazui, about 8-10 minute walk, wealth bund, pearl tower, shanghai aquarium, "sightseeing bus" stop. nice pool view on 30th floor
3 people find it helpful
IW
Intan W.
Business
10.0
/10
Reviewed 501 week(s) ago
good hotel and good location for sightseeing and also the shopping mall on super brand mall. hotel was clean, breakfast was complete. Service was good.
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