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Hyatt Regency Xi An
Hotels
9.4
/10
Exceptional
87 reviews
What Guests Say About Their Stay
Bradley
10.0
/ 10
Friendly and attentive service. Beautifully styled and large rooms. Very happy to have stayed for a few days.
Gary
10.0
/ 10
Opulent hotel lobby and lobby area, very helpful staff. Long walk to my room.
My only comment was how dark the bathroom lighting is especially around the sink area. But the manager brought a portable light, which was very nice of him. Excellent hotel. With a shopping mall across the street, with many restaurants.
James
10.0
/ 10
Attended a conference and stayed 4 nights. I had a wonderful stay, with staff making me feel so welcome.
In the Area
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988 Qujiangchi East Road, Qu Jiang New District, Yanta Qu, Xi'an, Shaanxi, China, 710061
Main Facilities
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POOL
RESTAURANT
HAS_24_HOUR_FRONT_DESK
WIFI
ELEVATOR
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Available Room Types in Hyatt Regency Xi An
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What's around Hyatt Regency Xi An
988 Qujiangchi East Road, Qu Jiang New District, Yanta Qu, Xi'an, Shaanxi, China, 710061
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Location
Hyatt Regency Xi An is a hotel in a good neighborhood, which is located at Yanta Qu.
About Hyatt Regency Xi An
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hyatt Regency Xi An exclusively for you.
Get precious and unforgettable moment during your stay at Hyatt Regency Xi An.
All facilities in Hyatt Regency Xi An
OTHERS
SERVICE
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
THINGS_TO_DO
- Hot tub
- Indoor pool
- Barbecue
- Spa
- Garden
- Sauna
- Steam room
- Pool sun loungers
FACILITIES
- Lockers
- Banquet
- Reception hall
- Parking
- Terrace
COMMON
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
BUSINESS
- Conference room
- Conference center
- Business center
- Conference rooms
- Computer station
FOOD_AND_DRINK
- Bar
- Breakfast
CONNECTIVITY
- Free WiFi
NEARBY_AMENITIES
- ATM/Banking
SPORTS_AND_RECREATION
- Fitness center
Accommodation Policy & General Information in Hyatt Regency Xi An
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately CNY 228 for adults and CNY 228 for children
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 2:00 PM and 6:00 PM
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 466 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | POOL, RESTAURANT, HAS_24_HOUR_FRONT_DESK, WIFI, ELEVATOR |
Check-In / Check-Out Time | 14:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hyatt Regency Xi An | 298 |
Number of floors in Hyatt Regency Xi An | 5 |
Another facilities in Hyatt Regency Xi An | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in Hyatt Regency Xi An
What are available facilities at Hyatt Regency Xi An?
There are top facilites at Hyatt Regency Xi An such as POOL, RESTAURANT, HAS_24_HOUR_FRONT_DESK, WIFI, ELEVATOR. (some may require extra charges)
What is normal check-in & check-out time at Hyatt Regency Xi An?
The standard check-in time at Hyatt Regency Xi An is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hyatt Regency Xi An provide breakfast?
Yes, Hyatt Regency Xi An provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hyatt Regency Xi An?
Hyatt Regency Xi An is a 5.0-star hotel.
How many floors does Hyatt Regency Xi An have?
Hyatt Regency Xi An has 5 floors.
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More Reviews from Other Guests in Hyatt Regency Xi An
Other sources (87)
9.4
Exceptional
From 87 reviews
Cleanliness
9.2
Room Comfort
9.2
Location
9.0
Service and Facilites
9.2
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Traveler Reviews Hyatt Regency Xi An
Number of reviews per page
20
40
Top reviews
Bradley
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Friendly and attentive service. Beautifully styled and large rooms. Very happy to have stayed for a few days.
Qiong
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
High quality facility and good service.
Khary
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Must stay hotel
Jeetesh
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Amazing looking property.. and the staff are amazing.
Peng
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Good
Peng
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Good
Peng
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
good
David TH
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
spacious clean and quiet room. good service from all staff. good location
Gary
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Opulent hotel lobby and lobby area, very helpful staff. Long walk to my room.
My only comment was how dark the bathroom lighting is especially around the sink area. But the manager brought a portable light, which was very nice of him. Excellent hotel. With a shopping mall across the street, with many restaurants.
James
Business
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Attended a conference and stayed 4 nights. I had a wonderful stay, with staff making me feel so welcome.
JAEKYONG
Friends and Family
10.0
/10
Reviewed 85 week(s) ago
Hotels.com verified review
가족여행으로 3박 머물렀습니다. 호텔 바로 앞에 쇼핑몰이 있어서 식사하고 간단한 간식거리 구매하는데 아주 편리했습니다. 호텔 일반 직원들은 5성급 호텔에 비해 영어 소통이 원활하지는 않았지만 Duty Manager분들은 영어를 잘 하셔서 크게 불편함은 없었습니다. 일단, 방은 상당히 크고 쾌적했으며 직원들 친절도는 최상이였습니다. 특히 조식과 저녁 뷔페 식당의 직원들은 정말 친절하고 음식도 아주 좋았습니다. 저녁뷔페는 뷔페 식당임에도 불구하고 단품 메뉴로 랍스터와 연어를 주어서 깜짝 놀랐습니다. 크리스마스 시즌이여서 특별히 제공하는 메뉴였는지는 잘 모르겠지만요. 처음에는 잘못 주시는 줄 알고 거절했는데 뷔페에 포함이라고 하시더라구요. 다음에 시안에 다시 가게 되면 또 다시 방문하고 싶은 개인적으로는 만족도 최상의 호텔이였습니다.
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YUE
Business with Friends
6.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
The check in was slow because the front desk could not find my booking. They failed to provide useful information about local dinning in the neighborhood and recommendation on tourist attraction. Their insufficient service does not match a luxury hotel like theirs.
Maria
Leisure Family
10.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Extremely nice hotel, amazing breakfast, rooms were big and spacious. Staff spoke perfect English. I would stay again.
Tarun
6.0
/10
Reviewed 317 week(s) ago
Hotels.com verified review
Hotel is not centrally located to much of the main attraction. Staff is friendly, rooms are big and overall nice appearance inside and out.
A few main issues, had this strange smell in the hotel, stronger in the rooms,
the toiletries scents were so strong it stayed on your body and clothes for an entire day.
Like I said above, location to mall/restaurant great but to local attractions not so much
Mold growing on the balcony walls
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Verified traveler
Leisure with Children
10.0
/10
Reviewed 318 week(s) ago
Expedia Group verified review
this is one of the newer hotels in Xi’an. Located in a desired area with convenient access to highway or the inner city. Hotel itself is in great condition with tasteful design. The staffs are extremely nice and polite. Especially Mr. Jerry Zheng who has been really helpful during our stay. The Grendale Plaza across the hotel has lots of dinning options as well as supermarkets. Highly recommended and will stay again.
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Verified traveler
Leisure with Friends
10.0
/10
Reviewed 343 week(s) ago
Expedia Group verified review
THE SPA WAS AMAZING!!! The look of the property kept the aesthetic of Xi'an. absolutely loved it!
Thomas
10.0
/10
Reviewed 378 week(s) ago
Hotels.com verified review
This property represents one of the most attentive and sterling experiences I have had in probably a decade. Every level of service from bell desk to food services to management was stellar. And not just reactive service but a truly anticipatory mindset that is hard to come by. On this trip, I was taking my parents around the world for their 50th wedding anniversary and the staff made them feel like a king and a queen with a very special welcome gift and the super royal treatment. This is a special property!
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FB2018
8.0
/10
Reviewed 392 week(s) ago
Expedia Group verified review
Quite a distance from the walled city of Xi’an . Had to take a taxi at night to experience the Muslim quarter. There’s a mall across the street but didn’t have time to explore. Wish the air quality was not so bad. The terra-cotta warriors exhibit was definitely the reason to come here.
Linda
10.0
/10
Reviewed 397 week(s) ago
Expedia Group verified review
Nice hotel , staff are very nice and I am very happy with it. Always my first choice in Xi’an.
Robert
10.0
/10
Reviewed 413 week(s) ago
Expedia Group verified review
Overall experience was excellent at this hotel. The only issue was they make all guests wear swimming caps for the pool and the reason was "our hair will dirty the pool".
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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