Kingkey Palace Hotel Shenzhen

Hotels
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8.6
/10
Very Good
245 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
The sea view was so good The air condition was great and room was quiet silent

Raj

10.0
/ 10
Arcy the desk manager was outstanding at helping us prepare transportation. Rooms were a great value.

Alice KB

10.0
/ 10
We had a fantastic stay at Kingkey. The scenery outside our suite was beautiful and peaceful. The staff were very friendly and helpful. There was a brand name shopping outlet close by and it is very scenic for a walk in the evening.
In the Area
See Map
No. 90 Yanmei Road, Yantian District, Shenzhen, Guangdong, China, 518083

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Kingkey Palace Hotel Shenzhen is a hotel is located at Shenzhen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Kingkey Palace Hotel Shenzhen

No. 90 Yanmei Road, Yantian District, Shenzhen, Guangdong, China, 518083
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Lobby Kingkey Palace Hotel Shenzhen
Others 2 Kingkey Palace Hotel Shenzhen

Discover More About Kingkey Palace Hotel Shenzhen

Location


Kingkey Palace Hotel Shenzhen is a hotel is located at Shenzhen.

About Kingkey Palace Hotel Shenzhen

Kingkey Palace Hotel Shenzhen is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Kingkey Palace Hotel Shenzhen is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Kingkey Palace Hotel Shenzhen.

All facilities in Kingkey Palace Hotel Shenzhen

Swimming Pool Kingkey Palace Hotel Shenzhen
Swimming Pool
Fitness Center Kingkey Palace Hotel Shenzhen
Fitness Center
Functional Hall Kingkey Palace Hotel Shenzhen
Functional Hall
Common Space Kingkey Palace Hotel Shenzhen
Common Space
Lobby Kingkey Palace Hotel Shenzhen
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Indoor pool
  • Barbecue
  • Garden
  • Outdoor pool

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms

General

  • Smoking area
  • Banquet
  • Parking

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible bathroom
  • Accessible path of travel

Public Facilities

  • Coffee/tea in lobby
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • ATM/Banking

Shuttle Service

  • Train station pickup

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Kingkey Palace Hotel Shenzhen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
, This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Kingkey Palace Hotel Shenzhen
282
Number of floors in Kingkey Palace Hotel Shenzhen
11
Another facilities in Kingkey Palace Hotel Shenzhen
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in Kingkey Palace Hotel Shenzhen

What are available facilities at Kingkey Palace Hotel Shenzhen?
There are top facilites at Kingkey Palace Hotel Shenzhen such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Kingkey Palace Hotel Shenzhen?
The standard check-in time at Kingkey Palace Hotel Shenzhen is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Kingkey Palace Hotel Shenzhen?
Kingkey Palace Hotel Shenzhen is a 4.5-star hotel.
How many floors does Kingkey Palace Hotel Shenzhen have?
Kingkey Palace Hotel Shenzhen has 11 floors.
How many rooms are available at Kingkey Palace Hotel Shenzhen?
Kingkey Palace Hotel Shenzhen has 282 rooms in total.
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More Reviews from Other Guests in Kingkey Palace Hotel Shenzhen

8.6
Very Good
From 245 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Kingkey Palace Hotel Shenzhen

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Acess corridor to hotel rooms is very hot with no air-conditioning. View to ocean is a bit limited. Great staff. Great breakfast. Doble wash basins in bedroom very helpful.
JUDY
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Good location, dining options around and well priced but sound insulation is average
Christopher
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

King key hotel, once you get over the name this large hotel is good value for money. Breakfast was pretty good with some western options. The bar wasn’t open which was a bit disappointing.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 266 week(s) ago

Expedia Group verified review

The sea view was so good The air condition was great and room was quiet silent
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 278 week(s) ago

Expedia Group verified review

The rooms at the Kingkey are very nice. I had a seaside room with a balcony that faced the water. It was spacious and lovely. The Japanese restaurant inside is delicious and affordable. It’s pretty close to the beach. But the rest of the hotel was just...okay. The pool has a strange set up where you have to cross the parking lot to get into it (and it was quite small). There isn’t a cafe where you can get coffee during the day (and room service coffee is extremely expensive). And when I attempted to find the bar and KTV room at night around 10, everything was closed. So...it’s fine, as long as you don’t need a lot of amenities for your stay.
Read More
Claudia
icon-Family
Family
8.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

The Hotel services including the frontdesk, restaurants and the swimming pool were good with friendly and helpful staff. The one thing I did not like at all was the mold smell in the room, even keeping the window open it wouldn't disappear. Nevertheless the room was clean and tidy.
Verified traveler
2.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

Property location shown on Orbitz is incorrect. In fact the hotel located in the middle of nowhere, with no transportation options nearby besides taxi.
C
icon-Family
Family
8.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

Really nice hotel, we stayed in A block with sea facing view. They upgraded our room for free, the reception desk was really helpful and they’re really nice people. We found a few stains on the counters and they put us in a smoking room or smoking floor with a baby, which was very annoying - the room stank of smoke and neighbours blew smoke into the room which made me angry as a father of a young child although that shouldn’t be enough to discount the hotel’s review score and all the other ways they tried to make us feel welcome. I’d recommend staying at this hotel.
Read More
Raj
10.0
/10
Reviewed 409 week(s) ago

Hotels.com verified review

Arcy the desk manager was outstanding at helping us prepare transportation. Rooms were a great value.
Alice KB
icon-Family
Family
10.0
/10
Reviewed 409 week(s) ago

Hotels.com verified review

We had a fantastic stay at Kingkey. The scenery outside our suite was beautiful and peaceful. The staff were very friendly and helpful. There was a brand name shopping outlet close by and it is very scenic for a walk in the evening.
William
icon-with Partner
with Partner
10.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

This place is just amazing. The room and view and location are all amazing. The breakfast was seriously the best breakfast buffet I have ever had. Get it if get the option.
Yimin
icon-Family
Family
10.0
/10
Reviewed 430 week(s) ago

Hotels.com verified review

Great and relaxed and enjoyed
Verified traveler
10.0
/10
Reviewed 436 week(s) ago

Expedia Group verified review

Enjoyable and relaxing. Quiet room with good air conditioning. Nice breakfast buffet.
Verified traveler
8.0
/10
Reviewed 437 week(s) ago

Hotels.com verified review

Very convenient location, 10 min walk from the beach, 5 min walk from the outlet malls. Front desk service is a bit slow though when checking out.
David
icon-Family
Family
10.0
/10
Reviewed 438 week(s) ago

Hotels.com verified review

New hotel located steps from beach with grand lobby. Rooms are clean and luxurious. Bathroom has a huge ultra modern tub/shower combo with a bench where a whole family can fit inside and shower at same time. Towels and bathrobes have high thread counts and comfortable. Balcony has georgeous ocean view. During summer, there’s a free shuttle to the neighoring sister hotel Sheraton Dameisha to use its private beach. Hotel’s own indoor pool is beautiful and nice to relax in. The included buffet breakfast was a feast with both western and Chinese selections, including hot dishes, cold cuts, delicate dim sum and other delicacies.
Read More
Frequent traveller
icon-Family
Family
8.0
/10
Reviewed 505 week(s) ago

Hotels.com verified review

I arranged for non smoking room, which I arrived on time but they could not arrange it. They insisted they would clean up for the room so no smell inside, but that is not the case apparently. The room is not soundproofed. For the pros side, breakfast is good.
lei
8.0
/10
Reviewed 511 week(s) ago

Hotels.com verified review

Good in Hardware, software is bad. If you are foregner, this is a not good hotel for you
Yevgeniy
8.0
/10
Reviewed 570 week(s) ago

Hotels.com verified review

Charming location, good European breakfast and comfortable rooms.
Marius
icon-with Partner
with Partner
4.0
/10
Reviewed 583 week(s) ago

Hotels.com verified review

Was here for business 3 years ago and decided to come back for a getaway with my wife this weekend. That was a mistake, should have booked the Sheraton instead. The only English speaking staff is behind the main desk, the rooms smell, a maintenance guy entered our room un-announced, waterfall shower not working, carpet and bedding dirty, wash basin not draining, young kid peeing on the terras at the pool while his father was playing with his remote controlled speedboat in the pool and the life guards not saying anything, noise at night from neighbouring disco etc etc. Seriously run down and surely not worth 4 stars.
Read More
Serene M
icon-with Partner
with Partner
6.0
/10
Reviewed 616 week(s) ago

Expedia Group verified review

The service here is terrible. There is something wrong with the communication between the website and this hotel. Room service is terrible!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Kingkey Palace Hotel Shenzhen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 245 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Kingkey Palace Hotel Shenzhen

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Acess corridor to hotel rooms is very hot with no air-conditioning. View to ocean is a bit limited. Great staff. Great breakfast. Doble wash basins in bedroom very helpful.
JUDY
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Good location, dining options around and well priced but sound insulation is average
Christopher
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

King key hotel, once you get over the name this large hotel is good value for money. Breakfast was pretty good with some western options. The bar wasn’t open which was a bit disappointing.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 266 week(s) ago

Expedia Group verified review

The sea view was so good The air condition was great and room was quiet silent
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 278 week(s) ago

Expedia Group verified review

The rooms at the Kingkey are very nice. I had a seaside room with a balcony that faced the water. It was spacious and lovely. The Japanese restaurant inside is delicious and affordable. It’s pretty close to the beach. But the rest of the hotel was just...okay. The pool has a strange set up where you have to cross the parking lot to get into it (and it was quite small). There isn’t a cafe where you can get coffee during the day (and room service coffee is extremely expensive). And when I attempted to find the bar and KTV room at night around 10, everything was closed. So...it’s fine, as long as you don’t need a lot of amenities for your stay.
Read More
Claudia
icon-Family
Family
8.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

The Hotel services including the frontdesk, restaurants and the swimming pool were good with friendly and helpful staff. The one thing I did not like at all was the mold smell in the room, even keeping the window open it wouldn't disappear. Nevertheless the room was clean and tidy.
Verified traveler
2.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

Property location shown on Orbitz is incorrect. In fact the hotel located in the middle of nowhere, with no transportation options nearby besides taxi.
C
icon-Family
Family
8.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

Really nice hotel, we stayed in A block with sea facing view. They upgraded our room for free, the reception desk was really helpful and they’re really nice people. We found a few stains on the counters and they put us in a smoking room or smoking floor with a baby, which was very annoying - the room stank of smoke and neighbours blew smoke into the room which made me angry as a father of a young child although that shouldn’t be enough to discount the hotel’s review score and all the other ways they tried to make us feel welcome. I’d recommend staying at this hotel.
Read More
Raj
10.0
/10
Reviewed 409 week(s) ago

Hotels.com verified review

Arcy the desk manager was outstanding at helping us prepare transportation. Rooms were a great value.
Alice KB
icon-Family
Family
10.0
/10
Reviewed 409 week(s) ago

Hotels.com verified review

We had a fantastic stay at Kingkey. The scenery outside our suite was beautiful and peaceful. The staff were very friendly and helpful. There was a brand name shopping outlet close by and it is very scenic for a walk in the evening.
William
icon-with Partner
with Partner
10.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

This place is just amazing. The room and view and location are all amazing. The breakfast was seriously the best breakfast buffet I have ever had. Get it if get the option.
Yimin
icon-Family
Family
10.0
/10
Reviewed 430 week(s) ago

Hotels.com verified review

Great and relaxed and enjoyed
Verified traveler
10.0
/10
Reviewed 436 week(s) ago

Expedia Group verified review

Enjoyable and relaxing. Quiet room with good air conditioning. Nice breakfast buffet.
Verified traveler
8.0
/10
Reviewed 437 week(s) ago

Hotels.com verified review

Very convenient location, 10 min walk from the beach, 5 min walk from the outlet malls. Front desk service is a bit slow though when checking out.
David
icon-Family
Family
10.0
/10
Reviewed 438 week(s) ago

Hotels.com verified review

New hotel located steps from beach with grand lobby. Rooms are clean and luxurious. Bathroom has a huge ultra modern tub/shower combo with a bench where a whole family can fit inside and shower at same time. Towels and bathrobes have high thread counts and comfortable. Balcony has georgeous ocean view. During summer, there’s a free shuttle to the neighoring sister hotel Sheraton Dameisha to use its private beach. Hotel’s own indoor pool is beautiful and nice to relax in. The included buffet breakfast was a feast with both western and Chinese selections, including hot dishes, cold cuts, delicate dim sum and other delicacies.
Read More
Frequent traveller
icon-Family
Family
8.0
/10
Reviewed 505 week(s) ago

Hotels.com verified review

I arranged for non smoking room, which I arrived on time but they could not arrange it. They insisted they would clean up for the room so no smell inside, but that is not the case apparently. The room is not soundproofed. For the pros side, breakfast is good.
lei
8.0
/10
Reviewed 511 week(s) ago

Hotels.com verified review

Good in Hardware, software is bad. If you are foregner, this is a not good hotel for you
Yevgeniy
8.0
/10
Reviewed 570 week(s) ago

Hotels.com verified review

Charming location, good European breakfast and comfortable rooms.
Marius
icon-with Partner
with Partner
4.0
/10
Reviewed 583 week(s) ago

Hotels.com verified review

Was here for business 3 years ago and decided to come back for a getaway with my wife this weekend. That was a mistake, should have booked the Sheraton instead. The only English speaking staff is behind the main desk, the rooms smell, a maintenance guy entered our room un-announced, waterfall shower not working, carpet and bedding dirty, wash basin not draining, young kid peeing on the terras at the pool while his father was playing with his remote controlled speedboat in the pool and the life guards not saying anything, noise at night from neighbouring disco etc etc. Seriously run down and surely not worth 4 stars.
Read More
Serene M
icon-with Partner
with Partner
6.0
/10
Reviewed 616 week(s) ago

Expedia Group verified review

The service here is terrible. There is something wrong with the communication between the website and this hotel. Room service is terrible!
Number of reviews per page
20
40