Mandarin Oriental, Shenzhen

An exceptional stay from start to finish. Nicole at the front desk was impeccably warm and professional throughout our stay, setting the tone for a truly refined experience. The service was seamless, and the room was beautifully modern, elegant, and immaculately appointed. As someone who regularly stays at the Four Seasons and Ritz-Carlton, this hotel genuinely surpassed expectations. I didn’t want to leave.

Tout était fantastique La chambre avec des matériaux haut de gamme le personnel surtout pierre qui parle français J

Mandarin Oriental is well located between BiJia Mountain and Lianhua Mountain, with walkways directly into both recreational parks. The air quality is superb and the restaurants within the Upper Hills shopping center are also highly recommended by the locals. The Hotel lobby is located on the 78th floor and the reception and guest service staff are outstanding! I have also become a fan of MO as a result of this stay, as the quality of service and the standards they hold are definitely first class. The hotel rooms and facilities all have stunning views of the surrounding areas. The spa also offers excellent selections of massage and relaxation offerings. The Bay restaurant also has outstanding selections of food from the spring offerings and classical Cantonese food. The hotel staff pays attention to every detail to pamper their guests. Highly recommended! If there was one minor complaint, the TVs in the room need upgrade since the resolution is subpar compared to everything else MO offers to its guests.