Wangfujing Xin Xiang Ya Yuan Apartment

Please do not stay here! I cannot stress that enough. This hotel moved us around multiple times to different locations within the same hotel. at one point they took us to a new room that required walking a long distance outside in the snow and ice. When we arrived it was the wrong room and was dirty. At this time it was 5 am and we did not want to move rooms again. We agreed to stay until the snow stopped. During this time we did not sleep just researched new hotels. From only sitting on the bed we got bedbugs. I called hotels.com and they’re customer service said we would be refunded due to these events. At 9:30am when the ice had stopped we attempted to leave and go to our new hotel. The hotel staff stopped is and informed us that because hotels.com was providing a refund due to poor service, and we had stayed for a few hours and would now need to pay again for our stay. I attempted to call hotels.com and went back and forth for over 6 hours. We missed our tours and lost an entire day in Beijing as the hotel would not let us leave until we payed again. They threatened to call the police multiple times. There was a language barrier and it was very difficult to communicate what had happened. Hotels.com was of no help during this time. I was on the phone with hotels.com for a total of 307 minutes. please please do not even try to stay here and have the same terrible experience we had. Absolutely worst experience of our lives.

Report loose faucets and broken shower door handle on first day, but never got fix during our stay. Also they only get us one key not very convenient. One day they spilled some water on floor not even mopped. Other than those problems everything is great.

Honestly, I would not recommend this property not even as the last option. Bathroom was full of mildew around shower, towels were old. Heavy cooking smell 24/7 around hallways. Entry lobby to building was nice. Only one person spoke English.

If you like dirt, dust, mould, run down, ripped sheets, an air con that doesn't work and paying a large amount of money for it then this is the place for you, dont be fooled by the photos like i did, however location was good for getting to all the places we had on our itinerary, trust me ! You can find better for the money.

This location is very convenient, a short stroll to subway, supermarket just across the road and some restaurant around. Wangfujing shopping mall is only couple station away, can be reached by walking as well. For a week stay with family in here is very good as they has washing machine to wash the dirty cloth. The service is good. Staffs are friendly and helpful

The location is convenient (3 mins to the subway, really), the room is big as described as website, the cleanness of the place is over expected, and the workers there are super friendly. The only concern from me is that the towels look not in the white color as they are supposed. Recommend this place if you are going to Beijing.

The apartment was spacious, but despite we informed that we were 3 people (2 adults and 1 teenager) there was just one bed ready when we arrived. Also, we had to sleep in the first night with open window (despite temperature of - 6oC outside) due to smoking odor (despite the property claims to be no smoking environment). Also, there were just 2 towels at the bathroom. These three points were corrected for the second and third night. One problem is that the reception is on the 9th Floor, and to go there it is needed a key to release the elevator. So, the bellman has to call the reception and someone should go down to take us to the 9th Floor, what takes some time. Command of English of reception desk clerks was very limited. The property is well located, close to a metro station and at walking distance to the heart of Wangfuging Street (20 minutes) and Forbidden City (30 minutes). There is a 24-hour small convenience store at 100 m and a 24-hour McDonalds at 200 m, which are very convenient.

The location is not easy to find. No sign of the apartment unless u recognise the building by itself. Call up the management and realise there is an entrance between the foot massage and the gym.

Location was good although shown differently on Google Maps. Shower area was leaking so bathroom was always wet.

Perfect location. Great management

Staffs are very helpful and friendly! They even let me check in earlier when i first reach in Beijing in the midnight. Really recommended.

Property was clean but chicken appliances was very poor

Though hard to communicate with (no English), staff was friendly and helpful. Spent like one hour trying to find hotel, as its Google Maps information is wrong and “hotel” is within another commercial / residential building. Service not hotel type, rather limited staff in a room office. Room was fine, was cleaned daily, but little amenities to cook and no instructions to use accessories like washer/dryer, cooktop, etc. Overall a fine stay, close to Dongsi station and Wangfujing area.

The property is not easy to find- no signage but luckily the driver helped us find the entrance at 11pm at night it was a bit sketchy. A lady was in the foyer to meet us though and took us up to level 9 where one of the apartments was their reception. The bathroom was not clean -years of build up of mould in shower and the shower head was broken. It has a kitchen but nothing in it, you can ask for equipment if you need it though. The beds were very hard but better than very soft i guess. Reception english very limited and needed to use app to translate. location is good in terms of supermarket and food nearby.

Spacious, short distance to most place of interest, can easily take public tranport, can do simple cooking if you book family suite, there is a supermarket opposite the apartment. Suggest to bring your own towel

It is the luxury serviced department very close to city centre. It is spacious enough to accommodate our family of 4 including 2 teenage children. The room is clean and is provided with daily room services. The room had a small kitchen equipped with a cooktop, microwave and cookwares. There is a supermarket just around corner. We didn't use cooking facilities because there are a few eateries servicing decent Chinese food at very cheap prices around Dongsi Subway Station which is only 150 metres away. It is not a full serviced hotel and there are no on-site restaurants or other facilities catering for business travelers. However it is definitely family friendly. I would like to specially thank hotel staff Miss Cheng for her excellent services which was started well before we arrived including the airport transfer and tour to the Great Wall.

The hotel sent us instructions in Chinese to show the taxi driver from the airport which made it easy (taxi cost 90RMB). BTW ignore the location on this site if it’says Boafu Alley (disclaimer - I think I spelt that wrong). The hotel is the second big building east of exit C of Dongsi subway. Ask someone in the lobby to call up to room 925 and wait until someone comes down. The room was lovely and spacious with 2 large comfortable beds, a table, large sofa that can double as a bed, kitchen and a spacious bathroom with both a shower and a bath. Having the washing machine was a life saver and there was a drying rack. The shower leaked when on at full volume but we just turned it down and that solved the problem and there was still great pressure. The staff were lovely and helpful. Some spoke some English but we didn’t have a problem with communication. The location was ideal. A 2 min stroll to exit C of the Dongsi line which has both lines 5 & 6. The WuMart was across the road to buy supplies and McDonald’s was just around the corner in case you get really desperate. As a family of four we could not have had better, we had plenty of room, the wifi was great, we had everything we needed plus more. I absolutely recommend staying here if you are prepared to overlook the odd loose tile & old sealant in the bathroom. The place was clean & tidy and I would absolutely stay here again.

Convenient location. Friendly front desk helped me book the tickets of the Forbidden City.

Big room, good location

This was one of the only quadruple rooms we could find in our price range and it mostly served our purpose. The beds aren't as hard as one would expect but definitely not soft. The location doesn't have much near it but it wasn't overly far from where we were going. The metro and nearby McDonald's was convenient. Our last night we got back around 1am to a sticky note on our door saying there was a problem with our room and another was provided for us. We had no power but chose to stay put instead. Appreciated the gesture but the beds in the new room were much more uncomfortable. Overall, it was a large room and served our purpose but check in was very slow and we killed a few too many bugs while we were there. The staff was friendly and the washing machine was a delightful surprise. I would consider staying here again depending on what I can find.