West Lake State Guest House

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9.6
/10
Exceptional
120 reviews

What Guests Say About Their Stay

Yu Jie

10.0
/ 10
The hotel is located by the beautiful west lake, it is super clean and very quiet. The hotel helped me to arrange a hotel taxi (super clean Audi). The taxi driver - Miss Zhang was not only drive us to the local interests, but also provide a lot of valuable information and outstanding services for us. Will definitely stay again next year, highly recommended.

Michael R

10.0
/ 10
It is truly a privilege to stay at the State Guest House, open to the public when not being used for its intended purpose. The hotel is situated in the most beautiful park adjacent to historic West Lake. Everything about the place is truly exceptional, including perhaps the most beautiful indoor pool in Asia.

S

10.0
/ 10
This resort is absolutely beautiful, amazing view, great service. Booked one week stay for mum n dad’s 35 year anniversary and they had an amazing experience. Very friendly and helpful staff! Will go back again!
In the Area
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18 Yanggong Causeway, Hangzhou, Zhejiang, China, 310007

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
West Lake State Guest House is a hotel is located at Hangzhou. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around West Lake State Guest House

18 Yanggong Causeway, Hangzhou, Zhejiang, China, 310007
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Lobby West Lake State Guest House
Lobby 2 West Lake State Guest House

Discover More About West Lake State Guest House

Location


West Lake State Guest House is a hotel is located at Hangzhou.

About West Lake State Guest House

From business event to corporate gathering, West Lake State Guest House provides complete services and facilities that you and your colleagues need.

West Lake State Guest House is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at West Lake State Guest House, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

West Lake State Guest House is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at West Lake State Guest House.

All facilities in West Lake State Guest House

Bar, Cafe and Lounge West Lake State Guest House
Bar, Cafe and Lounge
Swimming Pool West Lake State Guest House
Swimming Pool
Entertainment Facility West Lake State Guest House
Entertainment Facility
Fitness Center West Lake State Guest House
Fitness Center
Functional Hall West Lake State Guest House
Functional Hall

Things to Do

  • Shops
  • Indoor pool
  • Outdoor facilities
  • TV lounge
  • Spa
  • Marina
  • Picnic area
  • Garden
  • Library
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

General

  • Smoking area
  • Banquet
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Transportation

  • Bus/truck parking
  • Limited parking
  • Bicycle rental

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Fitness center
  • Game room

Food and Drinks

  • Breakfast

Accessibilty

  • Braille or raised signage

Accommodation Policy & General Information in West Lake State Guest House

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at West Lake State Guest House
232
Number of floors in West Lake State Guest House
2
Another facilities in West Lake State Guest House
Shops, Indoor pool, Outdoor facilities, TV lounge, Spa

Frequently asked question in West Lake State Guest House

What are available facilities at West Lake State Guest House?
There are top facilites at West Lake State Guest House such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at West Lake State Guest House?
The standard check-in time at West Lake State Guest House is starting from 14:00 - 12:00 while the latest check-out time is at Before 12:00
Does West Lake State Guest House provide breakfast?
Yes, West Lake State Guest House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of West Lake State Guest House?
West Lake State Guest House is a 5.0-star hotel.
How many floors does West Lake State Guest House have?
West Lake State Guest House has 2 floors.
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More Reviews from Other Guests in West Lake State Guest House

9.6
Exceptional
From 120 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews West Lake State Guest House

Number of reviews per page
20
40
Top reviews
Yu Jie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

The hotel is located by the beautiful west lake, it is super clean and very quiet. The hotel helped me to arrange a hotel taxi (super clean Audi). The taxi driver - Miss Zhang was not only drive us to the local interests, but also provide a lot of valuable information and outstanding services for us. Will definitely stay again next year, highly recommended.
Read More
Michael R
icon-with Partner
with Partner
10.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

It is truly a privilege to stay at the State Guest House, open to the public when not being used for its intended purpose. The hotel is situated in the most beautiful park adjacent to historic West Lake. Everything about the place is truly exceptional, including perhaps the most beautiful indoor pool in Asia.
HY
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Have the most beautiful west lake view. Will definitely stay again.
S
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

This resort is absolutely beautiful, amazing view, great service. Booked one week stay for mum n dad’s 35 year anniversary and they had an amazing experience. Very friendly and helpful staff! Will go back again!
Jun
icon-Family
Family
10.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

I am very happy with my experience at the hotel. Mr. Guo helped us greatly by providing information of local interests, booking performance tickets, reserving taxis, etc. Highly recommended.
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

The hotel is located by the beautiful west lake and is quiet. However, it is not convenient to move around (one needs to call transportation for going to hotel's restaurant or going out, and this service is really slow. I had to call three times for each trip).
Zhening
icon-Family
Family
10.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

Perfect location and outstanding service.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

Unique garden like setting. Nice rooms; would even be nicer with larger (more modern) windows.
Verified traveler
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Beautiful garden in hotel, room is clean and organized . Staff are very nice ,friendly and helpful.
Nancy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

Very nice property with beautiful landscape. Good breakfast with lots of choices and superior quality.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Excellent location, a nature dreamland Choose new buildings if possible we stayed in no 7 with lake view and were very satisfied
葱葱
icon-Business
Business
10.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

Amazing location - it’s part of the west lake. No need to go out to the lake at all!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Beautiful grounds in good location. G20 was held there. Very interesting.
Verified traveler
10.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

Wonderful experience staying at West Lake Guest House in Hangzhou. Hotel staffs were incredibly helpful and nice! Will certainly return in the future.
karen
icon-with Partner
with Partner
8.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

Beautiful environments but stayed in different building, needs golf car to transfer from one building to another, course inconvenience for people to go even to the restaurant for breakfast unless you stay in the main building. That’s why we have to pay additional to upgrade to the main building.
Wei
icon-Family
Family
8.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

It is not so convenient if you have a car. There are not so many restaurants nearby. The room need remodeled as a five star hotel. The breakfast and dinner buffets are just so-so. But if you want to enjoy a quiet and joyful time nearby the west lake and you don't like the crowd, it is the best place. It is very private. The garden and lake views are very beautiful and impressive. The service is good. They brought us the ginger tea because they heard my husband coughed inside the room. That is sweet.
Read More
Verified traveler
10.0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

A great place with perfect service! Garden, food, lake, and etc. Perfect!
QQ
10.0
/10
Reviewed 411 week(s) ago

Expedia Group verified review

It is an impressive hotel. The service is impeccable too. It is in s more secluded area, which we really like.
Zeyuan
icon-with Partner
with Partner
10.0
/10
Reviewed 416 week(s) ago

Hotels.com verified review

很棒的酒店,装修非常老干部风格。但是细节处还是体现了精致,有入住水果(当季,且不止一种)为了防蚊很贴心的给了青草油➕风油精。环境没话说,不可能找到其他那么棒的自然景观。早饭,是所有酒店里我吃到最棒的!九曲红梅做的茶叶蛋!
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 416 week(s) ago

Hotels.com verified review

Hotel was well maintained, very clean and conformable. The garden was amazing and worth the time to spend in it. Breakfast was very good with lots of variety.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 West Lake State Guest House

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 120 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews West Lake State Guest House

Number of reviews per page
20
40
Top reviews
Yu Jie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

The hotel is located by the beautiful west lake, it is super clean and very quiet. The hotel helped me to arrange a hotel taxi (super clean Audi). The taxi driver - Miss Zhang was not only drive us to the local interests, but also provide a lot of valuable information and outstanding services for us. Will definitely stay again next year, highly recommended.
Read More
Michael R
icon-with Partner
with Partner
10.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

It is truly a privilege to stay at the State Guest House, open to the public when not being used for its intended purpose. The hotel is situated in the most beautiful park adjacent to historic West Lake. Everything about the place is truly exceptional, including perhaps the most beautiful indoor pool in Asia.
HY
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Have the most beautiful west lake view. Will definitely stay again.
S
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

This resort is absolutely beautiful, amazing view, great service. Booked one week stay for mum n dad’s 35 year anniversary and they had an amazing experience. Very friendly and helpful staff! Will go back again!
Jun
icon-Family
Family
10.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

I am very happy with my experience at the hotel. Mr. Guo helped us greatly by providing information of local interests, booking performance tickets, reserving taxis, etc. Highly recommended.
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

The hotel is located by the beautiful west lake and is quiet. However, it is not convenient to move around (one needs to call transportation for going to hotel's restaurant or going out, and this service is really slow. I had to call three times for each trip).
Zhening
icon-Family
Family
10.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

Perfect location and outstanding service.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

Unique garden like setting. Nice rooms; would even be nicer with larger (more modern) windows.
Verified traveler
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Beautiful garden in hotel, room is clean and organized . Staff are very nice ,friendly and helpful.
Nancy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

Very nice property with beautiful landscape. Good breakfast with lots of choices and superior quality.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Excellent location, a nature dreamland Choose new buildings if possible we stayed in no 7 with lake view and were very satisfied
葱葱
icon-Business
Business
10.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

Amazing location - it’s part of the west lake. No need to go out to the lake at all!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Beautiful grounds in good location. G20 was held there. Very interesting.
Verified traveler
10.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

Wonderful experience staying at West Lake Guest House in Hangzhou. Hotel staffs were incredibly helpful and nice! Will certainly return in the future.
karen
icon-with Partner
with Partner
8.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

Beautiful environments but stayed in different building, needs golf car to transfer from one building to another, course inconvenience for people to go even to the restaurant for breakfast unless you stay in the main building. That’s why we have to pay additional to upgrade to the main building.
Wei
icon-Family
Family
8.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

It is not so convenient if you have a car. There are not so many restaurants nearby. The room need remodeled as a five star hotel. The breakfast and dinner buffets are just so-so. But if you want to enjoy a quiet and joyful time nearby the west lake and you don't like the crowd, it is the best place. It is very private. The garden and lake views are very beautiful and impressive. The service is good. They brought us the ginger tea because they heard my husband coughed inside the room. That is sweet.
Read More
Verified traveler
10.0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

A great place with perfect service! Garden, food, lake, and etc. Perfect!
QQ
10.0
/10
Reviewed 411 week(s) ago

Expedia Group verified review

It is an impressive hotel. The service is impeccable too. It is in s more secluded area, which we really like.
Zeyuan
icon-with Partner
with Partner
10.0
/10
Reviewed 416 week(s) ago

Hotels.com verified review

很棒的酒店,装修非常老干部风格。但是细节处还是体现了精致,有入住水果(当季,且不止一种)为了防蚊很贴心的给了青草油➕风油精。环境没话说,不可能找到其他那么棒的自然景观。早饭,是所有酒店里我吃到最棒的!九曲红梅做的茶叶蛋!
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 416 week(s) ago

Hotels.com verified review

Hotel was well maintained, very clean and conformable. The garden was amazing and worth the time to spend in it. Breakfast was very good with lots of variety.
Number of reviews per page
20
40