Charleston Santa Teresa Cartagena

Hotels
9.2
/10
Exceptional
675 reviews

What Guests Say About Their Stay

Lida
10.0
/ 10
This hotel is excellent - very clean and beautiful ! Breakfast was delicious. I would give the service 6 stars! The staff was super attentive to us during our stay - bringing anything we needed to our room within a minute. They also accommodated our ask for a room upgrade and a late check out. Highly recommend this hotel
Barbara
10.0
/ 10
You don’t need to go out from the Hotel. There is everything excellent and more.
Keisha M Lavia
10.0
/ 10
Hotel is clean and beautiful. The staff is friendly and very helpful. Everything is within walking distance of the hotel.
In the Area
See Map
Carrera 3 # 31-23, Centro Plaza de Santa Teresa, Cartagena, Departamento de Bolívar, Colombia, 130001

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Charleston Santa Teresa Cartagena is located in area / city Cartagena. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Charleston Santa Teresa Cartagena

Carrera 3 # 31-23, Centro Plaza de Santa Teresa, Cartagena, Departamento de Bolívar, Colombia, 130001
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Discover More About Charleston Santa Teresa Cartagena

Location


Charleston Santa Teresa Cartagena is located in area / city Cartagena.

About Charleston Santa Teresa Cartagena

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Charleston Santa Teresa Cartagena exclusively for you.

Charleston Santa Teresa Cartagena is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Charleston Santa Teresa Cartagena.

All facilities in Charleston Santa Teresa Cartagena

Others Charleston Santa Teresa Cartagena
Others

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Turkish bath
  • Spa
  • Pool sun loungers

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms
  • Computer station

General

  • Smoking area
  • Rooftop terrace
  • Banquet
  • Ballroom
  • Reception hall

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Charleston Santa Teresa Cartagena

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: USD 19 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Charleston Santa Teresa Cartagena
87
Number of floors in Charleston Santa Teresa Cartagena
6
Another facilities in Charleston Santa Teresa Cartagena
Tours, Multilingual staff, Laundry service, Newspaper in lobby, Wedding service

Frequently asked question in Charleston Santa Teresa Cartagena

What are available facilities at Charleston Santa Teresa Cartagena?
There are top facilites at Charleston Santa Teresa Cartagena such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Charleston Santa Teresa Cartagena?
The standard check-in time at Charleston Santa Teresa Cartagena is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Charleston Santa Teresa Cartagena provide breakfast?
Yes, Charleston Santa Teresa Cartagena provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Charleston Santa Teresa Cartagena?
Charleston Santa Teresa Cartagena is a 5.0-star hotel.
How many floors does Charleston Santa Teresa Cartagena have?
Charleston Santa Teresa Cartagena has 6 floors.
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More Reviews from Other Guests in Charleston Santa Teresa Cartagena

9.2
Exceptional
From 675 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Charleston Santa Teresa Cartagena

Number of reviews per page
20
40
Top reviews
Lida
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is excellent - very clean and beautiful ! Breakfast was delicious. I would give the service 6 stars! The staff was super attentive to us during our stay - bringing anything we needed to our room within a minute. They also accommodated our ask for a room upgrade and a late check out. Highly recommend this hotel
Barbara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

You don’t need to go out from the Hotel. There is everything excellent and more.
Keisha M Lavia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is clean and beautiful. The staff is friendly and very helpful. Everything is within walking distance of the hotel.
abigail Jo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I loved everything about it especially the location
Igor Yovanny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent services good quality of amenities, the staff very good
Luis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, staff and property
THIERRY
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The location is great, the hotel itself is also very good. The breakfast / restaurant location is very enjoyable and the staff are friendly and helpful. The room was also very nice and the bed very comfortable. The rooftop location by the pool could benefit from additional shade / parasols. This is a minor point but the hotel could do more to disguise the view on the outside air conditioning units when up on the rooftop (not visible from all areas however). Overall a very good hotel in a good location.
Read More
Marcelo
icon-Business Family
Business Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Recibimos muy mal trato de Roy y Yarlenis, nos cobraron extra por una menor de 14 años cuando teníamos la reservación de una habitación para 3 personas, desconocieron que mi hijastra fuera la hija de mi esposa pidiendo documentación del padre, fueron mal educados, súper groseros y este hotel no vale lo que cobran, nos sentimos robados y no regresaremos , no lo recomendamos y ojalá que algún general manager supervise el mal customer service de esas amargadas personas Roy y Yarlenis .
Read More
Viviana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful staff, amenities and cleanliness. Walking distance to main attractions.
Luis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

100% recommended excelente in all aspect
Guillermo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great stay, everything was excellent, cleanliness of the room, amenities, too much to list.
Stacey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This was an amazing experience. The location was perfect and very safe. The staff was top tier and the housekeeping did their thing. Housekeeping came at least twice a day sometimes 3. Every day we stepped into a nice clean comfortable room. The breakfast was included and it was really good. The hotel has some of the best food in the area. The staff from the front door, to the front desk, to the rooftop were all amazing. Only suggestion would be to have a concierge to help plan excursions. This hotel is great if you want to relax and unwind not a lot of activity going on at the hotel but right out side you will have action. We came to celebrate our 3 year anniversary and we stayed for 8 days. It also would have been nice to have the room decorated but we had some language barrier as to what we were requesting. Overall 10/10
Read More
Henry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice stay and friendly staff
Roger
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Beautiful hotel and ideally located within the walled city.
Arleth M
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This hotel was amazing, I enjoyed every minute of my stay!
Thomas
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Excellent option in Cartagena. Great food, very nice spa, perfectly located in the corner of the walled city. My only "complaint" is that a 5 star hotel should have a gym. A tiny room with 1 treadmill, 1 elliptical, and dumbbells from 5-25 lbs is not a gym.
dawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wonderful time at this hotel. Very walkable to everything within walked city. The hotel bar and rooftop pool were my favorites. Food options were delicious and staff super friendly.
Leyani
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wonderful hotel. Excellent location, food and friendly staff. Will definitely come back
Meghan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

It was so beautiful and the rooftop pool was lovely. I would definitely recommend and would go back again!
Julian
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The best hotel in cartagena.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Charleston Santa Teresa Cartagena

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 675 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Charleston Santa Teresa Cartagena

Number of reviews per page
20
40
Top reviews
Lida
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is excellent - very clean and beautiful ! Breakfast was delicious. I would give the service 6 stars! The staff was super attentive to us during our stay - bringing anything we needed to our room within a minute. They also accommodated our ask for a room upgrade and a late check out. Highly recommend this hotel
Barbara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

You don’t need to go out from the Hotel. There is everything excellent and more.
Keisha M Lavia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is clean and beautiful. The staff is friendly and very helpful. Everything is within walking distance of the hotel.
abigail Jo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I loved everything about it especially the location
Igor Yovanny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent services good quality of amenities, the staff very good
Luis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, staff and property
THIERRY
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The location is great, the hotel itself is also very good. The breakfast / restaurant location is very enjoyable and the staff are friendly and helpful. The room was also very nice and the bed very comfortable. The rooftop location by the pool could benefit from additional shade / parasols. This is a minor point but the hotel could do more to disguise the view on the outside air conditioning units when up on the rooftop (not visible from all areas however). Overall a very good hotel in a good location.
Read More
Marcelo
icon-Business Family
Business Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Recibimos muy mal trato de Roy y Yarlenis, nos cobraron extra por una menor de 14 años cuando teníamos la reservación de una habitación para 3 personas, desconocieron que mi hijastra fuera la hija de mi esposa pidiendo documentación del padre, fueron mal educados, súper groseros y este hotel no vale lo que cobran, nos sentimos robados y no regresaremos , no lo recomendamos y ojalá que algún general manager supervise el mal customer service de esas amargadas personas Roy y Yarlenis .
Read More
Viviana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful staff, amenities and cleanliness. Walking distance to main attractions.
Luis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

100% recommended excelente in all aspect
Guillermo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great stay, everything was excellent, cleanliness of the room, amenities, too much to list.
Stacey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This was an amazing experience. The location was perfect and very safe. The staff was top tier and the housekeeping did their thing. Housekeeping came at least twice a day sometimes 3. Every day we stepped into a nice clean comfortable room. The breakfast was included and it was really good. The hotel has some of the best food in the area. The staff from the front door, to the front desk, to the rooftop were all amazing. Only suggestion would be to have a concierge to help plan excursions. This hotel is great if you want to relax and unwind not a lot of activity going on at the hotel but right out side you will have action. We came to celebrate our 3 year anniversary and we stayed for 8 days. It also would have been nice to have the room decorated but we had some language barrier as to what we were requesting. Overall 10/10
Read More
Henry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice stay and friendly staff
Roger
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Beautiful hotel and ideally located within the walled city.
Arleth M
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This hotel was amazing, I enjoyed every minute of my stay!
Thomas
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Excellent option in Cartagena. Great food, very nice spa, perfectly located in the corner of the walled city. My only "complaint" is that a 5 star hotel should have a gym. A tiny room with 1 treadmill, 1 elliptical, and dumbbells from 5-25 lbs is not a gym.
dawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wonderful time at this hotel. Very walkable to everything within walked city. The hotel bar and rooftop pool were my favorites. Food options were delicious and staff super friendly.
Leyani
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wonderful hotel. Excellent location, food and friendly staff. Will definitely come back
Meghan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

It was so beautiful and the rooftop pool was lovely. I would definitely recommend and would go back again!
Julian
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The best hotel in cartagena.
Number of reviews per page
20
40