Hotel Cinera

Hotels
8.2
/10
Very Good
56 reviews

What Guests Say About Their Stay

ROSA YELITZA

10.0
/ 10
La atención fue muy rápida y en la recepción fueron gentiles. Muy buena oocion
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MARIBEL

10.0
/ 10
was wonderfull, i can recommend it. fue maravilloso, buena comida, excelente habitacion, limpia e impecable, Yo lo recomiendo y en el centro de cucuta. Muchas tiendas, es un sitio seguro, muchos taxis pasan al frente del hotel.
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In the Area
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349 Cl. 11, Cúcuta, Norte de Santander, Colombia, 540006

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Near Colon Park
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What's around Hotel Cinera

349 Cl. 11, Cúcuta, Norte de Santander, Colombia, 540006
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General


Near Colon Park

Location


With a stay at Hotel Cinera in San José de Cúcuta, you'll be just steps from Colon Park and San Jose Cathedral. This hotel is 0.4 mi (0.7 km) from Cucuta Museum of Culture and 0.5 mi (0.8 km) from Gobernación Norte de Santander.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

San Jose Cathedral - 0.2 km / 0.1 mi
Colon Park - 0.2 km / 0.2 mi
Cucuta Museum of Culture - 0.3 km / 0.2 mi
Gobernación Norte de Santander - 0.5 km / 0.3 mi
Ventura Plaza Commercial Center - 0.7 km / 0.5 mi
General Santander Stadium - 1 km / 0.6 mi
Banco de la Republica Cultural Area - 1 km / 0.6 mi
Circus Pop - 1.8 km / 1.1 mi
Ecoparque Comfanorte Cúcuta - 3.3 km / 2 mi
House of General Santander - 9.9 km / 6.2 mi

The nearest airports are:
Cucuta (CUC-Camilo Daza Intl.) - 5.8 km / 3.6 mi
San Antonio (SVZ-Juan Vicente Gomez Intl.) - 14.2 km / 8.8 mi
El Dorado Intl. Airport (BOG) - 546.7 km / 339.7 mi

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Dining


At Hotel Cinera, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 6:00 AM to 8:30 AM.

Rooms


Make yourself at home in one of the 62 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks, and housekeeping is provided daily.

All facilities in Hotel Cinera

Swimming Pool Hotel Cinera
Swimming Pool
Common Space Hotel Cinera
Common Space
Lobby Hotel Cinera
Lobby
Others Hotel Cinera
Others
Restaurant Hotel Cinera
Restaurant

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Breakfast
  • Continental breakfast

Things to Do

  • Outdoor pool
  • Garden

Public Facilities

  • Smoke-free area
  • Safety deposit box

Connectivity

  • Free WiFi

General

  • Terrace

Accommodation Policy & General Information in Hotel Cinera

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
10:00 - 23:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
, To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 10:00 - 23:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Cinera
62
Another facilities in Hotel Cinera
Laundry service, Luggage storage, 24-hour Receptionist, Breakfast, Continental breakfast

Frequently asked question in Hotel Cinera

What are available facilities at Hotel Cinera?
There are top facilites at Hotel Cinera such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Cinera?
The standard check-in time at Hotel Cinera is starting from 10:00 - 23:30 while the latest check-out time is at Before 12:00
Does Hotel Cinera provide breakfast?
Yes, Hotel Cinera provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Cinera?
Hotel Cinera is a 3.5-star hotel.
How many rooms are available at Hotel Cinera?
Hotel Cinera has 62 rooms in total.
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More Reviews from Other Guests in Hotel Cinera

8.2
Very Good
From 56 reviews
Cleanliness

8.6

Room Comfort

7.6

Service and Facilites

8.4

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Traveler Reviews Hotel Cinera

Number of reviews per page
20
40
Top reviews
Marlin
icon-Family
Family
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The only thing we did not like much was that no towel available in the room other than that … everything else was fairly good. Ah and at the checking time they did it know that room was already paid … they Expedia..
Victoria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

We stayed 4 days and we had a good time here. The food at the cafe was good. The coffee was delicious. All of the hotel employees are very friendly, helpful and welcoming to PR. The beach is less than 3 blocks from the hotel, but is not good for swimming. Very rough waves. The supermarket across the street is great.
Maria
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

No hot water and the room power is shut down unless you leave the key card inside. There is nothing more unpleasant than returning to a hot room after a hot day. The pictures displayed on Expedia are quite misleading. You can smoke in the parking lot tho. Also, beware of 'hotel taxi service'. They might guarantee certain things to the client (ie. accepting foreign currency) without the taxi driver's consent, leading to unpleasant interactions.
Read More
Jaime
icon-with Partner
with Partner
8.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

First, the room assigned did not have a good working airco, however was assigned to another. The bathroom did not have warm/hot water, and does not have a douche spray shower..
Jaime
icon-with Partner
with Partner
8.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

Room was great.
Claudia
icon-Leisure
Leisure
8.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Está bien para mi fin que era descansar, antes de continuar con mi viaje. Habitación muy confortable, todo en excelente condición. Me hizo falta agua en la habitación agua en botella y café. Por lo demás todo muy bien
Eva
icon-Leisure with Pet
Leisure with Pet
6.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

They did not have my reservation in their system so they did not have the rooms available. We had to take the last room and make the best of it. The staff however did everything possible to help me and make my stay better. Anderson was very helpful and friendly. He helped us with our bags and made sure we got to our room safely. He also guided us with how to get food.
Read More
victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Everything was exellent.
Norka
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Great Location
MARIBEL
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 181 week(s) ago

Hotels.com verified review

was wonderfull, i can recommend it. fue maravilloso, buena comida, excelente habitacion, limpia e impecable, Yo lo recomiendo y en el centro de cucuta. Muchas tiendas, es un sitio seguro, muchos taxis pasan al frente del hotel.
Carlos
icon-Leisure
Leisure
6.0
/10
Reviewed 236 week(s) ago

Expedia Group verified review

Very central, close to good etc but very noisy.
Carmen Josefina
icon-Business
Business
10.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

Amazing clean and safe !!!
Angie Karolina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Hotel centrico, comodo y basico para espera por pocos dias. Mi critica constructiva es que a la recepción un poco mas de empatia en comunicación ser mas detallista al entregar información. Y convenios con app respetarlas
Giancarlo
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Fue solo una noche pera la reserva nunca la consiguieron
Rafael
icon-with Partner
with Partner
8.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

La unica deficiencia es el desayuno. Vengo seguido a hospedarme y siempre es el mismo desayuno.
ROSA YELITZA
icon-Leisure
Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

La atención fue muy rápida y en la recepción fueron gentiles. Muy buena oocion
Dublis
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

El sitio es agradable, tiene servicio de Restaurante y potencial para mejorar
Patricia
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Bueno
María Eugenia
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Habitación limpia. Buena ubicación. Muy atentos
NODRI ROXANA
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Deben mejorar el aire acondicionado de las habitaciones.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel Cinera

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 56 reviews
Cleanliness

8.6

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Cinera

Number of reviews per page
20
40
Top reviews
Marlin
icon-Family
Family
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The only thing we did not like much was that no towel available in the room other than that … everything else was fairly good. Ah and at the checking time they did it know that room was already paid … they Expedia..
Victoria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

We stayed 4 days and we had a good time here. The food at the cafe was good. The coffee was delicious. All of the hotel employees are very friendly, helpful and welcoming to PR. The beach is less than 3 blocks from the hotel, but is not good for swimming. Very rough waves. The supermarket across the street is great.
Maria
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

No hot water and the room power is shut down unless you leave the key card inside. There is nothing more unpleasant than returning to a hot room after a hot day. The pictures displayed on Expedia are quite misleading. You can smoke in the parking lot tho. Also, beware of 'hotel taxi service'. They might guarantee certain things to the client (ie. accepting foreign currency) without the taxi driver's consent, leading to unpleasant interactions.
Read More
Jaime
icon-with Partner
with Partner
8.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

First, the room assigned did not have a good working airco, however was assigned to another. The bathroom did not have warm/hot water, and does not have a douche spray shower..
Jaime
icon-with Partner
with Partner
8.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

Room was great.
Claudia
icon-Leisure
Leisure
8.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Está bien para mi fin que era descansar, antes de continuar con mi viaje. Habitación muy confortable, todo en excelente condición. Me hizo falta agua en la habitación agua en botella y café. Por lo demás todo muy bien
Eva
icon-Leisure with Pet
Leisure with Pet
6.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

They did not have my reservation in their system so they did not have the rooms available. We had to take the last room and make the best of it. The staff however did everything possible to help me and make my stay better. Anderson was very helpful and friendly. He helped us with our bags and made sure we got to our room safely. He also guided us with how to get food.
Read More
victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Everything was exellent.
Norka
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Great Location
MARIBEL
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 181 week(s) ago

Hotels.com verified review

was wonderfull, i can recommend it. fue maravilloso, buena comida, excelente habitacion, limpia e impecable, Yo lo recomiendo y en el centro de cucuta. Muchas tiendas, es un sitio seguro, muchos taxis pasan al frente del hotel.
Carlos
icon-Leisure
Leisure
6.0
/10
Reviewed 236 week(s) ago

Expedia Group verified review

Very central, close to good etc but very noisy.
Carmen Josefina
icon-Business
Business
10.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

Amazing clean and safe !!!
Angie Karolina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Hotel centrico, comodo y basico para espera por pocos dias. Mi critica constructiva es que a la recepción un poco mas de empatia en comunicación ser mas detallista al entregar información. Y convenios con app respetarlas
Giancarlo
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Fue solo una noche pera la reserva nunca la consiguieron
Rafael
icon-with Partner
with Partner
8.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

La unica deficiencia es el desayuno. Vengo seguido a hospedarme y siempre es el mismo desayuno.
ROSA YELITZA
icon-Leisure
Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

La atención fue muy rápida y en la recepción fueron gentiles. Muy buena oocion
Dublis
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

El sitio es agradable, tiene servicio de Restaurante y potencial para mejorar
Patricia
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Bueno
María Eugenia
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Habitación limpia. Buena ubicación. Muy atentos
NODRI ROXANA
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Deben mejorar el aire acondicionado de las habitaciones.
Number of reviews per page
20
40