The Palms At Coco Beach

Breakfast was good but inconsistent. Staff was friendly and helpful. Location was great. Note that there is no elevator, so luggage must be carried upstairs. Air conditioning was a welcomed bonus.

Property is decently equipped with a resto-bar, pool table, swimming pool. Staff is extremely helpful and quite friendly. Rooms are quite spacious. Property does look a bit old - rooms and washrooms could do with renovation - but they are kept neat and clean.

Not bad. Super small room, but the only time I spent there was sleeping and showering so I didn’t need anything fancy. Staff are absolutely amazing. Two minute walk from the beach which is a plus. Lots of great shops and restaurants within walking distance.

Pool was nice, very close to the beach, also enjoyed watching youth soccer from our balcony.

The property hosted Karaoke nights that were loud, making it difficult to relax or fall asleep. There was loud live music during breakfast as well, and housekeeping personnel was shouting and dragging furniture and I couldn't relax. I had one more night left, but I reserved a room at another hotel since the noise became too much. I didn't ask for a refund.

The only concern I have about The Palms is the fact that the pool is difficult to get in and out of if you have mobility issues. An extra handrail in the shallow end would make it more helpful for people.

The pool and restaurant area are lovely. Padded loungers were really nice. The room we got was very tiny and a little worn (sheets with small tears etc.) but clean. Felt the price was a bit high for the basic accommodation we got but staff were nice and the location is good.

A slight peek at the ocean but the hotel was great

Breakfast was GREAT. Had choices. Internet good Room was good and cleaned daily with new towels and mop up. Pool great. A little store right in hotel. Convenient. The staff spoke English as well. I will go back

The property is in a desired location that is close to the beach and the main road with shops and restaurants. Staff are great and breakfast is wonderful! There is parking available and evening events if you choose.

The Palms At Coco Beach is a reasonably priced property that offers a number of benefits. Two minute walk to the beach, nice outdoor restaurant and pool area. The staff are friendly, helpful and accommodating. Our room was clean, but basic... more than sufficient for those who are outdoors and on the move all day. Bed was comfortable and clean.

Was a nice place with great location. Friendly checkin. Room extremely small and old. the entertainment downstairs was very loud and not so great talent. It was quieter when they finished and breakfast was good

The view was not great The pool was also not visible, but it was really very nice.

Good staff rooms ok

The room was very good and any staff we dealt with were very friendly and helpful. The Hotel was very close walking distance to the beach and a had a lot of options for sightseeing nearby.

Great facility, pool, staff and food. Loved it here. Highly recommend for price point

The room was extremely clean as well as all the public areas of the hotel. The staff was the best part of the trip every single staff member treats you like family from the start. The staff recommendations for outing were all fantastic! I would never stay anywhere else in coco beach!

The pool area was pretty, the front desk clerks were helpful, linens were fresh and clean, and the AC worked. There was a sink, microwave, mini fridge, and a few dishes, cups, and silverware, which were much appreciated. But that’s the only positive things I can say about the property. I booked a quad room (4 double beds); there was a front room and a back room with a bathroom. The only windows (only in the front room) opened up to the hallway, so we had to keep the drapes closed or have people walking by look in on us. The back room had no windows which made everything dark and depressing and the overhead lights were cold LEDs which made it feel like a hospital. Many of the few outlets in the room were old and 1/2 broken — anything plugged in kept falling out and the only way to keep a connection was to push a suitcase up against it to keep it plugged in. There was black mold in the grout in the shower, and absolutely no warm water (let alone hot water) even with it turned all the way up. There’s a sign in the bathroom requesting toilet paper not to be flushed (that’s fine; I’m used to those scenarios) but the only garbage can in the toilet room didn’t have a lid; it was just a basket lined with a plastic bag — I’m fine not flushing toilet paper, but I don’t want to look at (or smell) the used toilet paper! Eww! The beds also had no headboards, just a mattress shoved up against the wall, making it feel more like a hostel. At $200+/night it was simply not a good value.

We were disappointed with the room. It was "tired" looking. The ceiling was wood with some kind of finish on it that was flaking off and falling on our beds. We couldn't adjust the water temperature in the bathroom. Breakfast was good. Staff was good. Location was good.

Clean room, nice staff. Room description perfect. Breakfast was lovely each morning.