Napolitano Apart & Hotel

Hotels
8.4
/10
Very Good
58 reviews

What Guests Say About Their Stay

Denise
10.0
/ 10
The Family that owns this hotel is wonderful! The rooms are spacious and the hotel is kept very clean the breakfasts are delicious. Every one has been extremely helpful ...
Amy
10.0
/ 10
We booked at the Napolitano for a weekend stay. The property was very clean, safe and easy to get to. The family running it speaks excellent English and were able to guide us towards activities in the area, tours, restaurants, etc. As a bonus, they cook breakfast every morning - the food and service were excellent. I highly recommend the Napolitano for your stay in Banos. Everything is in walking distance. Our room was spacious and clean.
Chester
10.0
/ 10
It's a b&b converted from a grand house. It's located a short walking distant from the busy commercial center. Therefore, is doesn't has the noises or distractions of people or cars. The room is spacey and clean. Breakfasts were freshly made on the spot. Although, the menu is dictated by the kitchen but food and services were adequate. It has a great window view of mountains & small garden from my room. It's a short walk to the hot spring and downtown area. I felt very safe walk alone on the streets around the hotel by myself around midnight after the hot sprint bath. The only complain I had would be the wifi services. I stayed at 3rd floor and the wifi didn't seems work inside my room.
In the Area
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Avenida Oriente 470, 150 meters Banios Fire Department, Banos De Agua Santa, Banos de Agua Santa, Tungurahua, Ecuador, 180250

Main Facilities

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Swimming Pool
Restaurant
Parking
WiFi
Napolitano Apart & Hotel is located in area / city Baños de Agua Santa.
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What's around Napolitano Apart & Hotel

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Avenida Oriente 470, 150 meters Banios Fire Department, Banos De Agua Santa, Banos de Agua Santa, Tungurahua, Ecuador, 180250
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Discover More About Napolitano Apart & Hotel

Location


Napolitano Apart & Hotel is located in area / city Baños de Agua Santa.

About Napolitano Apart & Hotel

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Napolitano Apart & Hotel is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Napolitano Apart & Hotel

Others Napolitano Apart & Hotel
Others

Things to Do

  • Outdoor pool
  • Indoor pool
  • Barbecue
  • Picnic area
  • Garden
  • Spa
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Front desk
  • Concierge

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Bus/truck parking
  • Area shuttle with surcharge
  • Access to bus station

General

  • Parking
  • Smoking area
  • Terrace

Public Facilities

  • Others
  • Coffee shop

Business Facilities

  • Conference room
  • Conference rooms

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Napolitano Apart & Hotel

Important Note
  • Airport shuttle fee: USD 120 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Noise-free guestrooms cannot be guaranteed

This property offers transfers from the bus station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - midnight. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Napolitano Apart & Hotel
15
Number of floors in Napolitano Apart & Hotel
3
Another facilities in Napolitano Apart & Hotel
Outdoor pool, Indoor pool, Barbecue, Picnic area, Garden

Frequently asked question in Napolitano Apart & Hotel

What are available facilities at Napolitano Apart & Hotel?
There are top facilites at Napolitano Apart & Hotel such as Swimming Pool, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Napolitano Apart & Hotel?
The standard check-in time at Napolitano Apart & Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Napolitano Apart & Hotel provide breakfast?
Yes, Napolitano Apart & Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Napolitano Apart & Hotel

8.4
Very Good
From 58 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

8.6

Service and Facilites

8.6

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Traveler Reviews Napolitano Apart & Hotel

Number of reviews per page
20
40
Top reviews
GUSTAVO
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Todo muy bien, lastima la hospitalidad de la dueña… un poco brava
XR
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 284 week(s) ago

Expedia Group verified review

My watch was stolen in the hotel by cleaning service. Owners were good.
Denise
10.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

The Family that owns this hotel is wonderful! The rooms are spacious and the hotel is kept very clean the breakfasts are delicious. Every one has been extremely helpful ...
Verified traveler
8.0
/10
Reviewed 402 week(s) ago

Hotels.com verified review

Enjoyed our stay in Banos. The owners were helpful and gracious. Breakfast was delicious. The hotel is a bit of a walk from the centre and from the bus station. The only problem was that other guests arrived at 3 am, so the door bell ringing woke us up.
Amy
10.0
/10
Reviewed 423 week(s) ago

Hotels.com verified review

We booked at the Napolitano for a weekend stay. The property was very clean, safe and easy to get to. The family running it speaks excellent English and were able to guide us towards activities in the area, tours, restaurants, etc. As a bonus, they cook breakfast every morning - the food and service were excellent. I highly recommend the Napolitano for your stay in Banos. Everything is in walking distance. Our room was spacious and clean.
Read More
Chester
10.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

It's a b&b converted from a grand house. It's located a short walking distant from the busy commercial center. Therefore, is doesn't has the noises or distractions of people or cars. The room is spacey and clean. Breakfasts were freshly made on the spot. Although, the menu is dictated by the kitchen but food and services were adequate. It has a great window view of mountains & small garden from my room. It's a short walk to the hot spring and downtown area. I felt very safe walk alone on the streets around the hotel by myself around midnight after the hot sprint bath. The only complain I had would be the wifi services. I stayed at 3rd floor and the wifi didn't seems work inside my room.
Read More
Jorge Alfonso
6.0
/10
Reviewed 456 week(s) ago

Expedia Group verified review

A little far from CITI center. Dark street on the way back at night
Samuel
10.0
/10
Reviewed 476 week(s) ago

Hotels.com verified review

Stayed at the Napolitano Hotel for two nights in June 2016. The hotel is located only a few blocks from downtown Baños. The staff was very friendly and the room was great.
christophe
10.0
/10
Reviewed 477 week(s) ago

Hotels.com verified review

Just a bit out of town to ensure silence and tranquility. Room was large with a dedicated seating area which was an added bonus
John
10.0
/10
Reviewed 496 week(s) ago

Hotels.com verified review

We spent 4 wonderful days at Hotel Napolitano. It had all of the conveniences that we required and more. It is a family run hotel and they are hard working and very attentive to their guests. The hotel is in a great location with short walks to downtown Baños and to the hot springs. The grounds were well maintained and the pool was clean and refreshing. We stayed in a large, comfortable suite that had beautiful views from all of the windows. During our stay we went on a waterfall excursion with the owner's son who spoke good English and was eager to give us a good experience. The daughter was very friendly, knowledgeable about activities in and around Banos and made delicious breakfasts. To top of our stay, the father drove us to the bus stop when we left. We would highly recommend the Napolitano.
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Armando
10.0
/10
Reviewed 525 week(s) ago

Hotels.com verified review

We had a FANTASTIC stay at this hotel, its a very small town so location its really not important, it was like two blocks from the main square, the views were incredible, we really loved the breakfast, the rooms were big and clean, the service was great and we felt appreciated as guests. I highly recommend this hotel, it will not dissapoint you at all, i will certainly stay here again with no doubt.
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Sherry
10.0
/10
Reviewed 525 week(s) ago

Expedia Group verified review

The people who owned hotel were very hospitable. They were helpful and willing to answer any questions you would have. The rooms were great. Nice place to stay
Tracy
8.0
/10
Reviewed 526 week(s) ago

Hotels.com verified review

Very helpful staff!
David
10.0
/10
Reviewed 533 week(s) ago

Expedia Group verified review

Hotel was within a secure compound with swimming pool and outside sitting area. Room was large, clean, and comfortable. The owner is very involved in the operation of the hotel and was very helpful. The breakfast was excellent. Only a few blocks walk to almost everything.
Verified traveler
8.0
/10
Reviewed 535 week(s) ago

Expedia Group verified review

Very friendly staff. Decent value for the price. Breakfast was good, but would be nice if it changed every few days.
Miriam
6.0
/10
Reviewed 566 week(s) ago

Expedia Group verified review

It is the little things; no rainfall showerhead, no 24 hour room service for food rather just if you need us ring but not for food as anticipated. Although this family run hotel did try to make up for the inconvenience by helping us order then going to pick it up as it was past delivery hours. One other slight inconvenience is dinner was not permitted in the room, we had to dress again to eat in the common dining area. This place was ok, not what was advertised but still ok. We would prefer to know what we are getting into ...
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Verified traveler
4.0
/10
Reviewed 583 week(s) ago

Expedia Group verified review

Room was nice,clean and good shower. problems were breakfast was supposed to start at 8 (later than we would have liked) and nothing was ready. Pool was empty undergoing renovation, there was a cacophony (sp?) of barking dogs late into the night and no water for many hours. Okay,things happen but there was no one around to tell us why or when it would return. Finally got it again in the late afternoon. No apologies from anyone.
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JB
8.0
/10
Reviewed 600 week(s) ago

Hotels.com verified review

Enjoyed my stay. Nice, clean room with view of mountains. Short walk to hustle bustle, but far enough where you don't get the noise. Excellent breakfast with beautiful view, friendly owners. Pool not open yet, nor spa - but it's coming. Owners can help with any activity you want to do. Thumbs up!
Alice
8.0
/10
Reviewed 610 week(s) ago

Expedia Group verified review

Jacque made a lovely breakfast every morning. The additions look so pleasing. It should be a wonderful spot to enjoy the area.
Verified traveler
10.0
/10
Reviewed 611 week(s) ago

Hotels.com verified review

Great family that runs a great hotel and they work hard to keep their customers happy. Thanks again... Stefano from Toronto.
Number of reviews per page
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Disclaimer

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