Santa Lucia House - Forum

Hotels
9.2
/10
Exceptional
407 reviews

What Guests Say About Their Stay

Mireya
10.0
/ 10
⭐️⭐️⭐️⭐️⭐️ Exceptional Stay — Highly Recommended! I had an amazing experience at this hotel. Everything was perfect from start to finish! The room was spotless, spacious, and very comfortable. The breakfast was excellent: fresh, delicious, and with plenty of options for every taste. The staff went above and beyond to make sure we felt welcome and taken care of throughout our stay. The overall atmosphere was relaxing and elegant, and every detail showed great attention and care. I truly recommend this hotel to anyone looking for quality, comfort, and outstanding service. I can’t wait to come back!
Byron
10.0
/ 10
This is a hidden jewel in colonial Cuenca. Clean and comfortable room, wonderful and helpful staff and a location that is close to shops, restaurants and the famous Cuenca Cathedral.
Byron
10.0
/ 10
Santa Lucía House in colonial downtown Cuenca is a gem. A beautiful classic home transformed into a beautiful hotel. The team members of this hotel are outstanding!!!!
In the Area
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Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, Ecuador, 010150

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Staying at Santa Lucia House - Forum is a good choice when you are visiting Cuenca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Santa Lucia House - Forum

Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, Ecuador, 010150
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Location


Staying at Santa Lucia House - Forum is a good choice when you are visiting Cuenca.

About Santa Lucia House - Forum

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Santa Lucia House - Forum is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Santa Lucia House - Forum.

All facilities in Santa Lucia House - Forum

Others Santa Lucia House - Forum
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Tours

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Breakfast
  • Bar

General

  • Parking
  • Terrace

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Santa Lucia House - Forum

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: USD 24 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 22:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Santa Lucia House - Forum
12
Another facilities in Santa Lucia House - Forum
Luggage storage, Multilingual staff, 24-hour Receptionist, Tours, Others

Frequently asked question in Santa Lucia House - Forum

What are available facilities at Santa Lucia House - Forum?
There are top facilites at Santa Lucia House - Forum such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Santa Lucia House - Forum?
The standard check-in time at Santa Lucia House - Forum is starting from 14:00 - 22:00 while the latest check-out time is at Before 12:00
Does Santa Lucia House - Forum provide breakfast?
Yes, Santa Lucia House - Forum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Santa Lucia House - Forum?
Santa Lucia House - Forum is a 4.0-star hotel.
How many rooms are available at Santa Lucia House - Forum?
Santa Lucia House - Forum has 12 rooms in total.
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More Reviews from Other Guests in Santa Lucia House - Forum

9.2
Exceptional
From 407 reviews
Cleanliness

9.6

Room Comfort

8.8

Location

10.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Santa Lucia House - Forum

Number of reviews per page
20
40
Top reviews
Mireya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

⭐️⭐️⭐️⭐️⭐️ Exceptional Stay — Highly Recommended! I had an amazing experience at this hotel. Everything was perfect from start to finish! The room was spotless, spacious, and very comfortable. The breakfast was excellent: fresh, delicious, and with plenty of options for every taste. The staff went above and beyond to make sure we felt welcome and taken care of throughout our stay. The overall atmosphere was relaxing and elegant, and every detail showed great attention and care. I truly recommend this hotel to anyone looking for quality, comfort, and outstanding service. I can’t wait to come back!
Read More
Graciela
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No car
Graciela
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No car Excelent Breakfast
Hector
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excelente opción muy bien ubicada
Byron
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This is a hidden jewel in colonial Cuenca. Clean and comfortable room, wonderful and helpful staff and a location that is close to shops, restaurants and the famous Cuenca Cathedral.
Nelson
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

.
Byron
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Santa Lucía House in colonial downtown Cuenca is a gem. A beautiful classic home transformed into a beautiful hotel. The team members of this hotel are outstanding!!!!
Gabriela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

El lugar es limpio y cómodo
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location, clean property with friendly staff and great breakfast.
roxanne
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

What a beautiful hotel! I felt like i was in Italy, yet right outside was Ecuadorian chocolate and coffee. And everything else. The receptionist was lovely and very helpful. It is on a VERY busy street, so i would not want to be driving there, and ther room I was in was next to the reception area, so it was noisy. Ask for a room farther away if noise bothers you.
Read More
steven
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great place to stay
Brian
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very nice hotel. Lobby and staff are wonderful.
gloria Alexandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice place , excellent breakfast and service
CARLOS
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

nice and quiet
Robert J
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Centrally located, near city center and river with a helpful staff. Nice breakfast, quiet. I will return to Santa Lucia House!!!
Elssye Vanessa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This was a cozy and beautiful place to stay. Like a home away from home. Great place and very central in the hearth of the Cuenca City. We love this hotel.
chris
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Both the Hotel, and especially the Staff - provided outstanding customer service!!!
chris
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Outstanding Staff, simply great experience!!
Charles D
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very clean and comfortable. Staff were extremely friendly and helpful. Great location, within walking distance of most major sites of interest.
Cintya
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Excellent
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Santa Lucia House - Forum

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 407 reviews
Cleanliness

9.6

Room Comfort

8.8

Location

10.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Santa Lucia House - Forum

Number of reviews per page
20
40
Top reviews
Mireya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

⭐️⭐️⭐️⭐️⭐️ Exceptional Stay — Highly Recommended! I had an amazing experience at this hotel. Everything was perfect from start to finish! The room was spotless, spacious, and very comfortable. The breakfast was excellent: fresh, delicious, and with plenty of options for every taste. The staff went above and beyond to make sure we felt welcome and taken care of throughout our stay. The overall atmosphere was relaxing and elegant, and every detail showed great attention and care. I truly recommend this hotel to anyone looking for quality, comfort, and outstanding service. I can’t wait to come back!
Read More
Graciela
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No car
Graciela
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No car Excelent Breakfast
Hector
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excelente opción muy bien ubicada
Byron
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This is a hidden jewel in colonial Cuenca. Clean and comfortable room, wonderful and helpful staff and a location that is close to shops, restaurants and the famous Cuenca Cathedral.
Nelson
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

.
Byron
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Santa Lucía House in colonial downtown Cuenca is a gem. A beautiful classic home transformed into a beautiful hotel. The team members of this hotel are outstanding!!!!
Gabriela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

El lugar es limpio y cómodo
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location, clean property with friendly staff and great breakfast.
roxanne
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

What a beautiful hotel! I felt like i was in Italy, yet right outside was Ecuadorian chocolate and coffee. And everything else. The receptionist was lovely and very helpful. It is on a VERY busy street, so i would not want to be driving there, and ther room I was in was next to the reception area, so it was noisy. Ask for a room farther away if noise bothers you.
Read More
steven
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great place to stay
Brian
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very nice hotel. Lobby and staff are wonderful.
gloria Alexandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice place , excellent breakfast and service
CARLOS
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

nice and quiet
Robert J
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Centrally located, near city center and river with a helpful staff. Nice breakfast, quiet. I will return to Santa Lucia House!!!
Elssye Vanessa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This was a cozy and beautiful place to stay. Like a home away from home. Great place and very central in the hearth of the Cuenca City. We love this hotel.
chris
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Both the Hotel, and especially the Staff - provided outstanding customer service!!!
chris
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Outstanding Staff, simply great experience!!
Charles D
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very clean and comfortable. Staff were extremely friendly and helpful. Great location, within walking distance of most major sites of interest.
Cintya
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Excellent
Number of reviews per page
20
40