What do past guests say about Desert Moon?

Desert Moon is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Desert Moon

Name: Desert Moon
Address: Hadayek Al Ahram 201W, Unorganized in Al Jizah, Al Jizah, Egypt, 12611, Hadayek Al Ahram 201W, Al Jizah, 12611, Egypt
Rating: 8.2

Hotels

8.2

/10

Very Good

63 reviews

What Guests Say About Their Stay

Marlon

10.0

/ 10

Very nice hotel and staff was very nice I just didn't like where the hotel was located but I got a nice view to the Giza Pyramids

Ciro Ernesto Huertas

10.0

/ 10

The owner and the staff were very kind, the food was delicious and the location which is close to the pirámides is a plus together with the view from the terrace . Recommended!

Christopher Noe

10.0

/ 10

I encourage everyone to read my honest review: I've traveled to a few places around the world and I've been in many different hotels. If you come to Egypt expecting emaculate massive rooms with perfect streets and nightlife surrounding you, that is not the real Egypt. The reality is that Egypt is far from perfect. You must remember, this isn't the place that has all the luxuries that most of you likely have at home. But the people you meet and interact with and the things you see both tourist attractions and not is what makes you truly appreciate Egypt. With that, I'd like to bring my attention to Dr. Mohammed. He has a degree in Egyptology and is the owner of Desert Moon, along with his wife whom we unfortunately did not get to meet. From the moment we arrived at like 9a, he personally greeted us and apologized for the confusion around the cab driver. He immediately welcomed us to some breakfast and told me he wants to make our trip memorable. He is a very spiritual and loving man. He shared a wonderful story of love between him and his wife and explains how their goal is to share their love with each and every guest that arrives. He listened to everything we were interested in doing and made sure we hit every one of those points. He is very reasonable when it comes to prices and you can tell he wants you to truly experience the most of Egypt without feeling like you're spending far more than you need to.

In the Area

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Hadayek Al Ahram 201W, Unorganized in Al Jizah, Al Jizah, Egypt, 12611

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Desert Moon is a hotel is located at Unorganized in Al Jizah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Desert Moon

Hadayek Al Ahram 201W, Unorganized in Al Jizah, Al Jizah, Egypt, 12611

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Location

Desert Moon is a hotel is located at Unorganized in Al Jizah.

About Desert Moon

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Desert Moon.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Desert Moon exclusively for you.

Desert Moon is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Desert Moon is the right place to stay.

All facilities in Desert Moon

Others

Public Facilities

Others
Restaurant
Smoke-free area
Coffee shop
Elevator

Hotel Services

Laundry service
Tours
Luggage storage
Multilingual staff
24-hour Receptionist

Food and Drinks

Bar
Breakfast
Snack bar

Things to Do

Spa
Library

General

Rooftop terrace
Terrace

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Nearby Facilities

Souvenir shop

Accommodation Policy & General Information in Desert Moon

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:

13:00 - 23:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 13:00 - 23:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Desert Moon	26
Another facilities in Desert Moon	Others, Smoke-free area, Coffee shop, Laundry service, Tours

Frequently asked question in Desert Moon

What are available facilities at Desert Moon?

There are top facilites at Desert Moon such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Desert Moon?

The standard check-in time at Desert Moon is starting from 13:00 - 23:00 while the latest check-out time is at Before 11:00

Does Desert Moon provide breakfast?

Yes, Desert Moon provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Desert Moon?

Desert Moon is a 3.0-star hotel.

How many rooms are available at Desert Moon?

Desert Moon has 26 rooms in total.

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More Reviews from Other Guests in Desert Moon

Overall Ratings & Reviews Desert Moon

Other sources (63)

8.2

Very Good

From 63 reviews

Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.6

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Traveler Reviews Desert Moon

Number of reviews per page

Top reviews

Talal

Leisure

2.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

ARE YOU SERIOUS??? Is this REAL? I arrived late and was tired so I had to stay the night in this joke of a place. It was meant to be 2 nights but next morning, first thing (after free breakfast) I ran away!! Pros: Nice view from the roof. Homemade cakes n biscuits were nice. Friendly staff(more about staff in cons!!). Cons: Area is like a war zone: stray dogs, dirt roads with more potholes than all the roads in the world COMBINED!!! Feels unsafe Unprofessional staff: The guy met me in flip flops!!! And was eating pumpkin seeds or something...I mean...R U FOR REAL??? Rooms n place are NOT as you see in photos. Deceiving big time. The place needs a lick of paint and proper redecorating and cleaning. TV in main area(the roof) freezes every now and then, so watching a live champions league game was a nightmare. What is this place??? I didn't know wether to cry or laugh!! Never again.

Marlon

Leisure

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Very nice hotel and staff was very nice I just didn't like where the hotel was located but I got a nice view to the Giza Pyramids

Mohamed

Leisure

10.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

WiFi, clean accommodation and friendly staff.

Wesley

Leisure with Friends

8.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

The staff were excellent. Especially the woman serving breakfasts.

Ciro Ernesto Huertas

Leisure

10.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

The owner and the staff were very kind, the food was delicious and the location which is close to the pirámides is a plus together with the view from the terrace . Recommended!

Mason James

Leisure

8.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

The owner is an incredibly kind man who will go out of his way to look after you if you get into any sort of situations in Egypt as a foreigner, which I found hugely reassuring. My only disappointment was the prices for amenities at the hotel. $275 NZD for a one hour massage for example. And the cost of food is very high; charging Fairmont prices while located in a nondescript location/very basic building. Also very difficult to obtain and sort of invoice for the charges. Other than this, I would absolutely recommend.

Leisure Family

8.0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

The staff were always pleasant and helpful, especiallyHani who went above and beyond to ensure we had a memorable stay. The area around the hotel is very dirty with limited things to see or do. The restaurant at the hotel is way over-priced and the breakfast is mostly the same, limited selection. The value for what you are paying for, is just not in line with what you are getting unfortunately. You receive a beautiful view of the pyramids from the rooftop (or some bedrooms), with an amazing night ambiance. Overall, the place was comfortable and I would do another short stay again.

Christopher Noe

Leisure with Partner

10.0

/10

Reviewed 109 week(s) ago

Expedia Group verified review

Juashay

Leisure

10.0

/10

Reviewed 111 week(s) ago

Expedia Group verified review

Amazing property, they staff were super attentive, and made sure my birthday vacation went off w/o any hick-ups! :)

Sameh

10.0

/10

Reviewed 118 week(s) ago

Hotels.com verified review

"Staying at Desert Moon Hotel was an unforgettable experience! The breathtaking views of the ancient wonders combined with the warm hospitality and luxurious amenities made my visit truly remarkable. I was captivated by the stunning vistas of the Pyramids right from my room. The hotel's blend of modern comfort and Egyptian charm created a perfect oasis in the desert. The staff's hospitality was exemplary, ensuring every aspect of my stay was delightful. I highly recommend Desert Moon Hotel to anyone looking for a once-in-a-lifetime experience in the shadow of the Pyramids. I can't wait to return and create more cherished memories at this exceptional hotel!.

Sameh

10.0

/10

Reviewed 118 week(s) ago

Hotels.com verified review

"Staying at Desert Rose Hotel was an unforgettable experience! The breathtaking views of the ancient wonders combined with the warm hospitality and luxurious amenities made my visit truly remarkable. I was captivated by the stunning vistas of the Pyramids right from my room. The hotel's blend of modern comfort and Egyptian charm created a perfect oasis in the desert. The staff's hospitality was exemplary, ensuring every aspect of my stay was delightful. I highly recommend Desert Rose Hotel to anyone looking for a once-in-a-lifetime experience in the shadow of the Pyramids. I can't wait to return and create more cherished memories at this exceptional hotel!.

Sameh

10.0

/10

Reviewed 118 week(s) ago

Hotels.com verified review

Fraser

2.0

/10

Reviewed 122 week(s) ago

Hotels.com verified review

My new wife and I booked to stay at Desert Moon months ago for our honeymoon. It was advertised to us as a great location for quiet as it is away from the city but soon realised it was safer to be in downtown Cairo where transport & services are easily accessible. Just before arriving we noticed the reviews on Google had deteriorated since we initially booked. As we got there, the scenery got progressively worse (pyramids however still in view). The location made us both feel unsafe. Following this there was nobody to welcome us upon arrival. Luckily we had a helpful driver with us who assisted us find someone to let us in but even so with a questionable elevator. We were eventually shown our room and sadly it had a horrible stench and cleanliness was below acceptable so we checked straight out. It’s a shame as the 2 young guys who worked at the hotel were lovely and trying their best to be accommodating.

Richard

Leisure

2.0

/10

Reviewed 125 week(s) ago

Expedia Group verified review

Property is on a sand road. Very old building. The power come and goes and it takes hours. Only 1 person on duty. Very loud place and cleanliness was horrible. Dusty floors and mold on tires on the shower.

Clifford

4.0

/10

Reviewed 146 week(s) ago

Hotels.com verified review

The only redeeming feature is the roof where there is a great view of the pyramids. The roads around are unpaved and rough and i wouldn't walk out at night (or day). This meant a taxi and Mohammed organized everything at a price. It also meant eating at their restaurant on the roof. Food was poor and greatly overpriced. Surprizingly the breakfast was good. Room was clean but the shower struggled to work at times and the mattress was a thin foam attempt at a mattress which gave me backache. All in all not the best of places to stay.

Sara

Leisure

4.0

/10

Reviewed 156 week(s) ago

Expedia Group verified review

Avoid this hotel! Very disappointing stay. Inconvenient location, rooftop overlooks a noisy highway so it doesn’t feel relaxing. The worst part of my experience was my room - it wasn’t cleaned from the previous guest. I left the property about 2 hours after checking in.

Mohamed

Leisure

10.0

/10

Reviewed 162 week(s) ago

Expedia Group verified review

Friendly staff and really helpful

Leon

Leisure

6.0

/10

Reviewed 166 week(s) ago

Expedia Group verified review

People are nice, facility need improvements, bed uncomfortable, room very small, dirty surrounding area, breakfast very limited items.

Charles

Friends and Family

10.0

/10

Reviewed 184 week(s) ago

Hotels.com verified review

The rooms each have a unique feel. The food is delicious and each tour we did was amazing. Desert Moon is one of the best choices for a great Cairo vacation. They handle every detail so that we may enjoy the adventure!

Ahmad

Business and Leisure

2.0

/10

Reviewed 196 week(s) ago

Expedia Group verified review

It’s a very bad experience to include this property with Expedia I checked out because not safe and dirty bed and stuff and asked Expedia to refund my money but didn’t replay to my claim since 10 days

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.