Sheraton Montazah Hotel

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7.4
/10
Pleasant
482 reviews

What Guests Say About Their Stay

Osama

10.0
/ 10
The room was really clean, specially Mrs Aya El Said was very nice and always make sure we don't miss anything. In the general, the customer service was great and Mr. Ayman Zein answered all our request. At the pool, it was very clean and the staff really paid attention to our needs, specifically Michael.

Mahmoud

10.0
/ 10
Overall fantastic stay at Sheraton Montaza - perfect location, had the Presidential Suite and another room. Great price, great experience and staff. Pool, beach, workout room. They gave us 1 hour late checkout because the room took an hour longer to get it ready (we also did book super late to be fair). My only feedback they should be more flexible with later checkout (we came at 9pm and checked out 1 pm) and paid much higher rate on the rooms because of a last minute booking. However they accommodated us in other ways and were flexible with certain things so definitely appreciate it. Will definitely stay again!!!

Iman

10.0
/ 10
We had a wonderful stay at the Sheraton Montazah. After a disappointing experience elsewhere, the Sheraton felt like a breath of fresh air. The staff were professional and welcoming, check-in was smooth, and the rooms were clean and comfortable with a stunning view of the Mediterranean. The hotel’s beach access and pool were perfect for our family — clean, well-maintained, and not too crowded. Housekeeping was consistent and respectful of our schedule, and we always had fresh towels and bottled water. The location is also ideal — close to local restaurants, shops, and a short drive from downtown Alexandria. We felt safe, relaxed, and well taken care of throughout our stay. Highly recommend for anyone looking for a solid beachfront hotel in Alexandria.
In the Area
See Map
Corniche Road, Al-Muntazah, Alexandria, Egypt

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Sheraton Montazah Hotel is a good choice when you are visiting Al Muntazah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Montazah Hotel

Corniche Road, Al-Muntazah, Alexandria, Egypt
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Lobby Sheraton Montazah Hotel
Exterior 2 Sheraton Montazah Hotel

Discover More About Sheraton Montazah Hotel

General


In Alexandria (Al-Muntazah)

Location


With a stay at Sheraton Montazah Hotel in Alexandria (Al-Muntazah), you'll be within a 5-minute drive of Kouta Park and El Mamurah Beach. This beach hotel is 0.9 mi (1.4 km) from Montazah Beach and 0.9 mi (1.4 km) from Montazah Palace.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Montazah Beach - 1.3 km / 0.8 mi
Montazah Palace - 1.3 km / 0.8 mi
El Mamurah Beach - 2.5 km / 1.5 mi
Kouta Park - 2.8 km / 1.7 mi
Sidi Bishr Mosque - 4.2 km / 2.6 mi
Mahmoud Said Museum - 6.3 km / 3.9 mi
Royal Jewelry Museum - 6.9 km / 4.3 mi
San Stefano Grand Plaza - 7.2 km / 4.5 mi
Stanley Bridge - 8.6 km / 5.3 mi
Alexandria Corniche - 9 km / 5.6 mi
Stanli Beach - 9.4 km / 5.9 mi
Mustafa Kamel Necropolis - 10.1 km / 6.3 mi
Al-Salam Theater - 10.5 km / 6.5 mi
Smouha Sporting Club - 11 km / 6.9 mi
Jesuit Cultural Center - 11.4 km / 7.1 mi

The nearest airports are:
Alexandria (ALY-Alexandria Intl.) - 15 km / 9.3 mi
Alexandria (HBE-Borg El Arab) - 64.2 km / 39.9 mi

The preferred airport for Sheraton Montazah Hotel is Alexandria (HBE-Borg El Arab).

Facilities


Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Alexandria? This hotel has 5511 square feet (512 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining


Enjoy Italian cuisine at La Mamma Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee. Children aged 5 and younger eat free breakfast.

Rooms


Make yourself at home in one of the 289 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. 49-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

All facilities in Sheraton Montazah Hotel

Entertainment Facility Sheraton Montazah Hotel
Entertainment Facility
Functional Hall Sheraton Montazah Hotel
Functional Hall
Common Space Sheraton Montazah Hotel
Common Space
Lobby Sheraton Montazah Hotel
Lobby
Accommodation Services Sheraton Montazah Hotel
Accommodation Services

Things to Do

  • Outdoor pool
  • Beach umbrella
  • Garden
  • Beach towel
  • Private beach nearby
  • Outdoor pool
  • Sauna
  • Beach sun loungers
  • Pool sun loungers

General

  • Smoking area
  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms

Accessibilty

  • Accessible parking
  • Accessible path of travel

Family-friendly Facilities

  • Children pool

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Montazah Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, and a deadbolt lock
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Montazah Hotel
289
Number of floors in Sheraton Montazah Hotel
14
Another facilities in Sheraton Montazah Hotel
Outdoor pool, Beach umbrella, Garden, Beach towel, Private beach nearby

Frequently asked question in Sheraton Montazah Hotel

What are available facilities at Sheraton Montazah Hotel?
There are top facilites at Sheraton Montazah Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Montazah Hotel?
The standard check-in time at Sheraton Montazah Hotel is starting from 15:00 - 05:30 while the latest check-out time is at Before 12:00
Does Sheraton Montazah Hotel provide breakfast?
Yes, Sheraton Montazah Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Montazah Hotel?
Sheraton Montazah Hotel is a 5.0-star hotel.
How many floors does Sheraton Montazah Hotel have?
Sheraton Montazah Hotel has 14 floors.
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More Reviews from Other Guests in Sheraton Montazah Hotel

7.4
Pleasant
From 482 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

8.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Montazah Hotel

Number of reviews per page
20
40
Top reviews
Jerma
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very clean and look as good as the photos online, the breakfast was delicious and a good variety. Staff was good and friendly. My only complaint is not with the hotel but the community itself, no one sleeps and the cars are very loud all night long, it was very difficult to sleep so we left earlier than originally planned. They need to have police clear that area or something because they will loose a lot of tourists like that.
Read More
Farid
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was very old
Nabeel
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The front desk persons not very professional.. I know they working there for long time,they feel they are the owners.
Thaddeus
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The staff could not have been nicer
Marianne
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Nice Staff
Osama
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

The room was really clean, specially Mrs Aya El Said was very nice and always make sure we don't miss anything. In the general, the customer service was great and Mr. Ayman Zein answered all our request. At the pool, it was very clean and the staff really paid attention to our needs, specifically Michael.
Mahmoud
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Overall fantastic stay at Sheraton Montaza - perfect location, had the Presidential Suite and another room. Great price, great experience and staff. Pool, beach, workout room. They gave us 1 hour late checkout because the room took an hour longer to get it ready (we also did book super late to be fair). My only feedback they should be more flexible with later checkout (we came at 9pm and checked out 1 pm) and paid much higher rate on the rooms because of a last minute booking. However they accommodated us in other ways and were flexible with certain things so definitely appreciate it. Will definitely stay again!!!
Read More
Youssef Michel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

طبعا الغرف مستهلكة و محتاجة تجديد و بالتالي الأسعار تعتبر عالية و الناس بتعمل اللي عليها سواء في النظافه أو في البوفيه بتاع الصبح
Lilian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Staff is very nice
NASSER
icon-Business
Business
2.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Bad experience
Yvonne
icon-Leisure
Leisure
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The sraff are great ,
Iman
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

We had a wonderful stay at the Sheraton Montazah. After a disappointing experience elsewhere, the Sheraton felt like a breath of fresh air. The staff were professional and welcoming, check-in was smooth, and the rooms were clean and comfortable with a stunning view of the Mediterranean. The hotel’s beach access and pool were perfect for our family — clean, well-maintained, and not too crowded. Housekeeping was consistent and respectful of our schedule, and we always had fresh towels and bottled water. The location is also ideal — close to local restaurants, shops, and a short drive from downtown Alexandria. We felt safe, relaxed, and well taken care of throughout our stay. Highly recommend for anyone looking for a solid beachfront hotel in Alexandria.
Read More
Zibeda
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I appreciate the house keeping workers hard work and courtesy in treating the guests and keeping up with the cleanliness of the rooms and the hallways. The swimming pool staff worked around the clock to keep the swimming pool and the surrounding area clean and presentable. I did not like how the front desk staff and reservation employees did not care about the guests requests and And accommodation. The furniture is so outdated and below the standards of a five-star hotel. The private beach which should be the highlight part of the visit is filthy, disgusting and a trash dump literally. The breakfast was not added to the room charges. I had to pay 12 extra dollars for the breakfast per person per day, which was not worth even $5. All together, I am highly disappointed at the Sheraton hotel of El montezah in Alexandria. Needless to say I will never visit that place again.
Read More
Nabil
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The staff are friendly and helpful. However, the rooms are not updated, and bathrooms are not clean
ADEL
icon-Business
Business
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

الإقامة جيدة ولاكن الأثاث قديم والنظافة جيدة ينقص الفندق احترافية في الكفي اللي في الاستقبال و
samy
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The hotel maintains a clean and professional environment with friendly and attentive staff. Notably, it offers 24/7 security. We have had exceptional experiences with several staff members, including Shaimaa (room service), Klear (customer service), Aymen (reception), and Christen (cafeteria). We also had positive interactions with managers Aymen Zen. Overall, our experience was highly enjoyable.
Read More
mohammed
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

I enjoyed my stay at this hotel
muna a
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

It ıs very old property need renovation
Sara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Close to the beach, convenient location on the corniche.
Salah
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Good friend, friendly
Number of reviews per page
20
40

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Bedroom 4 Sheraton Montazah Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 482 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

8.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Montazah Hotel

Number of reviews per page
20
40
Top reviews
Jerma
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very clean and look as good as the photos online, the breakfast was delicious and a good variety. Staff was good and friendly. My only complaint is not with the hotel but the community itself, no one sleeps and the cars are very loud all night long, it was very difficult to sleep so we left earlier than originally planned. They need to have police clear that area or something because they will loose a lot of tourists like that.
Read More
Farid
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was very old
Nabeel
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The front desk persons not very professional.. I know they working there for long time,they feel they are the owners.
Thaddeus
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The staff could not have been nicer
Marianne
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Nice Staff
Osama
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

The room was really clean, specially Mrs Aya El Said was very nice and always make sure we don't miss anything. In the general, the customer service was great and Mr. Ayman Zein answered all our request. At the pool, it was very clean and the staff really paid attention to our needs, specifically Michael.
Mahmoud
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Overall fantastic stay at Sheraton Montaza - perfect location, had the Presidential Suite and another room. Great price, great experience and staff. Pool, beach, workout room. They gave us 1 hour late checkout because the room took an hour longer to get it ready (we also did book super late to be fair). My only feedback they should be more flexible with later checkout (we came at 9pm and checked out 1 pm) and paid much higher rate on the rooms because of a last minute booking. However they accommodated us in other ways and were flexible with certain things so definitely appreciate it. Will definitely stay again!!!
Read More
Youssef Michel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

طبعا الغرف مستهلكة و محتاجة تجديد و بالتالي الأسعار تعتبر عالية و الناس بتعمل اللي عليها سواء في النظافه أو في البوفيه بتاع الصبح
Lilian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Staff is very nice
NASSER
icon-Business
Business
2.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Bad experience
Yvonne
icon-Leisure
Leisure
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The sraff are great ,
Iman
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

We had a wonderful stay at the Sheraton Montazah. After a disappointing experience elsewhere, the Sheraton felt like a breath of fresh air. The staff were professional and welcoming, check-in was smooth, and the rooms were clean and comfortable with a stunning view of the Mediterranean. The hotel’s beach access and pool were perfect for our family — clean, well-maintained, and not too crowded. Housekeeping was consistent and respectful of our schedule, and we always had fresh towels and bottled water. The location is also ideal — close to local restaurants, shops, and a short drive from downtown Alexandria. We felt safe, relaxed, and well taken care of throughout our stay. Highly recommend for anyone looking for a solid beachfront hotel in Alexandria.
Read More
Zibeda
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I appreciate the house keeping workers hard work and courtesy in treating the guests and keeping up with the cleanliness of the rooms and the hallways. The swimming pool staff worked around the clock to keep the swimming pool and the surrounding area clean and presentable. I did not like how the front desk staff and reservation employees did not care about the guests requests and And accommodation. The furniture is so outdated and below the standards of a five-star hotel. The private beach which should be the highlight part of the visit is filthy, disgusting and a trash dump literally. The breakfast was not added to the room charges. I had to pay 12 extra dollars for the breakfast per person per day, which was not worth even $5. All together, I am highly disappointed at the Sheraton hotel of El montezah in Alexandria. Needless to say I will never visit that place again.
Read More
Nabil
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The staff are friendly and helpful. However, the rooms are not updated, and bathrooms are not clean
ADEL
icon-Business
Business
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

الإقامة جيدة ولاكن الأثاث قديم والنظافة جيدة ينقص الفندق احترافية في الكفي اللي في الاستقبال و
samy
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The hotel maintains a clean and professional environment with friendly and attentive staff. Notably, it offers 24/7 security. We have had exceptional experiences with several staff members, including Shaimaa (room service), Klear (customer service), Aymen (reception), and Christen (cafeteria). We also had positive interactions with managers Aymen Zen. Overall, our experience was highly enjoyable.
Read More
mohammed
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

I enjoyed my stay at this hotel
muna a
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

It ıs very old property need renovation
Sara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Close to the beach, convenient location on the corniche.
Salah
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Good friend, friendly
Number of reviews per page
20
40