Sheraton Montazah Hotel

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7.4
/10
Pleasant
487 reviews

What Guests Say About Their Stay

Osama

10.0
/ 10
The room was really clean, specially Mrs Aya El Said was very nice and always make sure we don't miss anything. In the general, the customer service was great and Mr. Ayman Zein answered all our request. At the pool, it was very clean and the staff really paid attention to our needs, specifically Michael.

Mahmoud

10.0
/ 10
Overall fantastic stay at Sheraton Montaza - perfect location, had the Presidential Suite and another room. Great price, great experience and staff. Pool, beach, workout room. They gave us 1 hour late checkout because the room took an hour longer to get it ready (we also did book super late to be fair). My only feedback they should be more flexible with later checkout (we came at 9pm and checked out 1 pm) and paid much higher rate on the rooms because of a last minute booking. However they accommodated us in other ways and were flexible with certain things so definitely appreciate it. Will definitely stay again!!!

Iman

10.0
/ 10
We had a wonderful stay at the Sheraton Montazah. After a disappointing experience elsewhere, the Sheraton felt like a breath of fresh air. The staff were professional and welcoming, check-in was smooth, and the rooms were clean and comfortable with a stunning view of the Mediterranean. The hotel’s beach access and pool were perfect for our family — clean, well-maintained, and not too crowded. Housekeeping was consistent and respectful of our schedule, and we always had fresh towels and bottled water. The location is also ideal — close to local restaurants, shops, and a short drive from downtown Alexandria. We felt safe, relaxed, and well taken care of throughout our stay. Highly recommend for anyone looking for a solid beachfront hotel in Alexandria.
In the Area
See Map
Corniche Road, Al-Muntazah, Alexandria, Egypt, 21923

Main Facilities

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Restaurant
24-Hour Front Desk
Staying at Sheraton Montazah Hotel is a good choice when you are visiting Al Muntazah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Montazah Hotel

Corniche Road, Al-Muntazah, Alexandria, Egypt, 21923
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Lobby Sheraton Montazah Hotel
Exterior 2 Sheraton Montazah Hotel

Discover More About Sheraton Montazah Hotel

Location
Staying at Sheraton Montazah Hotel is a good choice when you are visiting Al Muntazah.

About Sheraton Montazah Hotel

From business event to corporate gathering, Sheraton Montazah Hotel provides complete services and facilities that you and your colleagues need.

Sheraton Montazah Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Sheraton Montazah Hotel, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at Sheraton Montazah Hotel.

All facilities in Sheraton Montazah Hotel

Entertainment Facility Sheraton Montazah Hotel
Entertainment Facility
Functional Hall Sheraton Montazah Hotel
Functional Hall
Common Space Sheraton Montazah Hotel
Common Space
Lobby Sheraton Montazah Hotel
Lobby
Accommodation Services Sheraton Montazah Hotel
Accommodation Services

Transportation

  • Car rental
  • Security

Accessibilty

  • Disabled access friendly

Public Facilities

  • Coffee shop
  • Room service
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist
  • Money changer

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Sheraton Montazah Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at Sheraton Montazah Hotel
263
Number of floors in Sheraton Montazah Hotel
15
Another facilities in Sheraton Montazah Hotel
Car rental, Security, Disabled access friendly, Coffee shop, Room service

Frequently asked question in Sheraton Montazah Hotel

What are available facilities at Sheraton Montazah Hotel?
There are top facilites at Sheraton Montazah Hotel such as Restaurant, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Montazah Hotel?
The standard check-in time at Sheraton Montazah Hotel is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of Sheraton Montazah Hotel?
Sheraton Montazah Hotel is a 5.0-star hotel.
How many floors does Sheraton Montazah Hotel have?
Sheraton Montazah Hotel has 15 floors.
How many rooms are available at Sheraton Montazah Hotel?
Sheraton Montazah Hotel has 263 rooms in total.
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More Reviews from Other Guests in Sheraton Montazah Hotel

7.4
Pleasant
From 487 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

8.4

Service and Facilites

7.8

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Traveler Reviews Sheraton Montazah Hotel

Number of reviews per page
20
40
Top reviews
Mohamed
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, very good breakfast , clean and good pool Excellent staff
Mohamed
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Easy to check in. The Room as available on time sea view as requested.
Jerma
icon-Family
Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was very clean and look as good as the photos online, the breakfast was delicious and a good variety. Staff was good and friendly. My only complaint is not with the hotel but the community itself, no one sleeps and the cars are very loud all night long, it was very difficult to sleep so we left earlier than originally planned. They need to have police clear that area or something because they will loose a lot of tourists like that.
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Farid
icon-with Partner
with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It was very old
Nabeel
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The front desk persons not very professional.. I know they working there for long time,they feel they are the owners.
Thaddeus
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The staff could not have been nicer
Marianne
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Nice Staff
Osama
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

The room was really clean, specially Mrs Aya El Said was very nice and always make sure we don't miss anything. In the general, the customer service was great and Mr. Ayman Zein answered all our request. At the pool, it was very clean and the staff really paid attention to our needs, specifically Michael.
Mahmoud
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Overall fantastic stay at Sheraton Montaza - perfect location, had the Presidential Suite and another room. Great price, great experience and staff. Pool, beach, workout room. They gave us 1 hour late checkout because the room took an hour longer to get it ready (we also did book super late to be fair). My only feedback they should be more flexible with later checkout (we came at 9pm and checked out 1 pm) and paid much higher rate on the rooms because of a last minute booking. However they accommodated us in other ways and were flexible with certain things so definitely appreciate it. Will definitely stay again!!!
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Youssef Michel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

طبعا الغرف مستهلكة و محتاجة تجديد و بالتالي الأسعار تعتبر عالية و الناس بتعمل اللي عليها سواء في النظافه أو في البوفيه بتاع الصبح
Lilian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Staff is very nice
NASSER
icon-Business
Business
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Bad experience
Yvonne
icon-Leisure
Leisure
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The sraff are great ,
Iman
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

We had a wonderful stay at the Sheraton Montazah. After a disappointing experience elsewhere, the Sheraton felt like a breath of fresh air. The staff were professional and welcoming, check-in was smooth, and the rooms were clean and comfortable with a stunning view of the Mediterranean. The hotel’s beach access and pool were perfect for our family — clean, well-maintained, and not too crowded. Housekeeping was consistent and respectful of our schedule, and we always had fresh towels and bottled water. The location is also ideal — close to local restaurants, shops, and a short drive from downtown Alexandria. We felt safe, relaxed, and well taken care of throughout our stay. Highly recommend for anyone looking for a solid beachfront hotel in Alexandria.
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Zibeda
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

I appreciate the house keeping workers hard work and courtesy in treating the guests and keeping up with the cleanliness of the rooms and the hallways. The swimming pool staff worked around the clock to keep the swimming pool and the surrounding area clean and presentable. I did not like how the front desk staff and reservation employees did not care about the guests requests and And accommodation. The furniture is so outdated and below the standards of a five-star hotel. The private beach which should be the highlight part of the visit is filthy, disgusting and a trash dump literally. The breakfast was not added to the room charges. I had to pay 12 extra dollars for the breakfast per person per day, which was not worth even $5. All together, I am highly disappointed at the Sheraton hotel of El montezah in Alexandria. Needless to say I will never visit that place again.
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Nabil
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The staff are friendly and helpful. However, the rooms are not updated, and bathrooms are not clean
ADEL
icon-Business
Business
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

الإقامة جيدة ولاكن الأثاث قديم والنظافة جيدة ينقص الفندق احترافية في الكفي اللي في الاستقبال و
samy
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The hotel maintains a clean and professional environment with friendly and attentive staff. Notably, it offers 24/7 security. We have had exceptional experiences with several staff members, including Shaimaa (room service), Klear (customer service), Aymen (reception), and Christen (cafeteria). We also had positive interactions with managers Aymen Zen. Overall, our experience was highly enjoyable.
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mohammed
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

I enjoyed my stay at this hotel
muna a
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

It ıs very old property need renovation
Number of reviews per page
20
40

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Functional Hall 4 Sheraton Montazah Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.