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Caring Hotel
Hotels
7.6
/10
Pleasant
957 reviews
What Guests Say About Their Stay
Amy
10.0
/ 10
Very clean and very friendly lady on reception. Pleasantly surprised. Only negatives are the steep stairs after a long day in London haha. Very happy with our stay and would return. No aircon in room but wasn’t expecting any at the good value price.
Casey
10.0
/ 10
Front desk and breakfast staff are friendly. Food was decent. Room was clean. Good water pressure / hot water.
Jessica Adriana
10.0
/ 10
We had an excellent stay, staff was so friendly and kind. Room was basic and comfy, just what we needed. Very close to Paddington station and Kensington palace
In the Area
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24 Craven Hill Gardens, City of Westminster, Central London, London, England, W2 3EA
Main Facilities
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24-Hour Front Desk
WiFi
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Available Room Types in Caring Hotel
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What's around Caring Hotel
24 Craven Hill Gardens, City of Westminster, Central London, London, England, W2 3EA
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Discover More About Caring Hotel
Location
Caring Hotel is a hotel in a good neighborhood, which is located at City of Westminster.
About Caring Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Caring Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Caring Hotel is the right place to stay.
All facilities in Caring Hotel
Others
Hotel Services
- Luggage storage
- Tours
- 24-hour Receptionist
- Concierge
Public Facilities
- Smoke-free area
- Safety deposit box
- Others
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in Caring Hotel
Important Note
- Fee for continental breakfast: approximately GBP 10.00 per person
- Late check-out fee: GBP 50.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts major credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Caring Hotel | 25 |
Number of floors in Caring Hotel | 4 |
Another facilities in Caring Hotel | Luggage storage, Tours, 24-hour Receptionist, Concierge, Smoke-free area |
Frequently asked question in Caring Hotel
What are available facilities at Caring Hotel?
There are top facilites at Caring Hotel such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Caring Hotel?
The standard check-in time at Caring Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Caring Hotel provide breakfast?
Yes, Caring Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Caring Hotel?
Caring Hotel is a 3.0-star hotel.
How many floors does Caring Hotel have?
Caring Hotel has 4 floors.
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More Reviews from Other Guests in Caring Hotel
Overall Ratings & Reviews Caring Hotel
Other sources (957)
7.6
Pleasant
From 957 reviews
Cleanliness
8.2
Room Comfort
6.8
Location
8.4
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
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Traveler Reviews Caring Hotel
Number of reviews per page
20
40
Top reviews
Verified traveler
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Room were both cramped and spacious ironically. Quiet area considering we were in London.
Traci
Business
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It was fine. Not much to say. Front desk folks were friendly.
Amy
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Very clean and very friendly lady on reception. Pleasantly surprised. Only negatives are the steep stairs after a long day in London haha. Very happy with our stay and would return. No aircon in room but wasn’t expecting any at the good value price.
Casey
Business and Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Front desk and breakfast staff are friendly. Food was decent. Room was clean. Good water pressure / hot water.
Anthony
Leisure
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
It was in a nice and quiet area. The shower was difficult to figure out
Heidi
Friends and Family
4.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Honest info: website is misleading at best. £10 per bag charge for storage, £30 for late check out. I reserved a Deluxe Dbl room based on website photos, the room barely held a dbl bed. The open “closet” was tiny and not easy to access. I’ve traveled multiple countries, including previously to London, I understand rooms are small, but this was ridiculous, especially when considering the website false advertising photos. Staff did their best to be accommodating, and were helpful.
No problems with stairs (no lift), lots of “fire doors” to access the rooms. Rooms were clean and adequately maintained in general.
I would not stay at this hotel again.
Read More
Jonathan
4.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Be aware there is no lift and to our room was 60 steep steps!! At our age we were breathless! The room is very small (33) and hot , bed was comfortable, seemed clean
Breakfast was a bit sparse
Sachin
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Easy check-in. Near to areas and station.
Drew
Leisure with Partner
6.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Although the staff was friendly and the breakfast was good. The problem was the room at the top of the building 6 flights of stairs so don't take huge amounts of luggage it will take maximum effort and the windows !!!!! Rattle and bang honestly it would of been quieter sleeping under a tree in Hyde park.
Marina
Friends and Family
2.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
The room was on the third floor upstairs, no lift, no AC, window was not able to open, the water heater in shower is a special mechanism that makes a lot of noise. It makes so terrible noise which you hear during very early morning hours when your neighbors in other rooms get shower. The breakfast is very simple, no scrambles.
Jessica Adriana
Leisure Family
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
We had an excellent stay, staff was so friendly and kind. Room was basic and comfy, just what we needed. Very close to Paddington station and Kensington palace
Rebecca
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Receptionist was very friendly and welcoming. Hotel is in a great location, clean and comfy bed.
Rod
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
The staff were absolutely brilliant, really helpful and very polite and friendly.
Paul
2.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
Hotel room had not been cleaned 10 major issues in terms of cleanliness we then had to relocate to another hotel which was fine but not the location we’d chosen
Margaret
Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
The only thing I didn't like was the trip upstairs to our room -- I understand that in London "4th floor" means 4 flights up from the ground floor. But we had six flights, including the final steep, narrow, long flight (19 steps). Made me appreciate one aspect of what Victorian servants had to put up with!
Heather
4.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
If being in the basement with the ironing board and the plumbing is considered deluxe, we must change our concept of deluxe. Thoroughly disappointed.
Lee
10.0
/10
Reviewed 76 week(s) ago
Hotels.com verified review
Located in a good area close to local shops, pubs and eateries, as well as close tube stations for ease of getting around. Hotel is basic , simple and rooms fairly compact but perfectly fine as a base for London activities. Would stay again.
Verified traveler
10.0
/10
Reviewed 79 week(s) ago
Hotels.com verified review
Small room but very clean, great location.
Tania
Leisure Family
8.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
We've stayed at this same hotel for over 40 years. The amenities are sufficient, however, feel that the staff ie. breakfast/cleaning crew felt like they were rushed and sometimes communication was difficult. Is it possible they are trying to do too much? Clean the rooms and take care of breakfast? I feel like more staffing would help. The check-in also was not an easy process.
Read More
Jennifer
Leisure Family
8.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Bed was not that comfortable and our room was close to front door of hotel so a bit noisy. When asked to change to another room, we were denied. .
We did feel safe and the staff were all very pleasant/ helpful.
Number of reviews per page
20
40
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Overall Ratings & Reviews Caring Hotel
Other sources (957)
7.6
Pleasant
From 957 reviews
Cleanliness
8.2
Room Comfort
6.8
Location
8.4
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Caring Hotel
Number of reviews per page
20
40
Top reviews
Verified traveler
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Room were both cramped and spacious ironically. Quiet area considering we were in London.
Traci
Business
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It was fine. Not much to say. Front desk folks were friendly.
Amy
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Very clean and very friendly lady on reception. Pleasantly surprised. Only negatives are the steep stairs after a long day in London haha. Very happy with our stay and would return. No aircon in room but wasn’t expecting any at the good value price.
Casey
Business and Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Front desk and breakfast staff are friendly. Food was decent. Room was clean. Good water pressure / hot water.
Anthony
Leisure
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
It was in a nice and quiet area. The shower was difficult to figure out
Heidi
Friends and Family
4.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Honest info: website is misleading at best. £10 per bag charge for storage, £30 for late check out. I reserved a Deluxe Dbl room based on website photos, the room barely held a dbl bed. The open “closet” was tiny and not easy to access. I’ve traveled multiple countries, including previously to London, I understand rooms are small, but this was ridiculous, especially when considering the website false advertising photos. Staff did their best to be accommodating, and were helpful.
No problems with stairs (no lift), lots of “fire doors” to access the rooms. Rooms were clean and adequately maintained in general.
I would not stay at this hotel again.
Read More
Jonathan
4.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Be aware there is no lift and to our room was 60 steep steps!! At our age we were breathless! The room is very small (33) and hot , bed was comfortable, seemed clean
Breakfast was a bit sparse
Sachin
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Easy check-in. Near to areas and station.
Drew
Leisure with Partner
6.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Although the staff was friendly and the breakfast was good. The problem was the room at the top of the building 6 flights of stairs so don't take huge amounts of luggage it will take maximum effort and the windows !!!!! Rattle and bang honestly it would of been quieter sleeping under a tree in Hyde park.
Marina
Friends and Family
2.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
The room was on the third floor upstairs, no lift, no AC, window was not able to open, the water heater in shower is a special mechanism that makes a lot of noise. It makes so terrible noise which you hear during very early morning hours when your neighbors in other rooms get shower. The breakfast is very simple, no scrambles.
Jessica Adriana
Leisure Family
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
We had an excellent stay, staff was so friendly and kind. Room was basic and comfy, just what we needed. Very close to Paddington station and Kensington palace
Rebecca
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Receptionist was very friendly and welcoming. Hotel is in a great location, clean and comfy bed.
Rod
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
The staff were absolutely brilliant, really helpful and very polite and friendly.
Paul
2.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
Hotel room had not been cleaned 10 major issues in terms of cleanliness we then had to relocate to another hotel which was fine but not the location we’d chosen
Margaret
Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
The only thing I didn't like was the trip upstairs to our room -- I understand that in London "4th floor" means 4 flights up from the ground floor. But we had six flights, including the final steep, narrow, long flight (19 steps). Made me appreciate one aspect of what Victorian servants had to put up with!
Heather
4.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
If being in the basement with the ironing board and the plumbing is considered deluxe, we must change our concept of deluxe. Thoroughly disappointed.
Lee
10.0
/10
Reviewed 76 week(s) ago
Hotels.com verified review
Located in a good area close to local shops, pubs and eateries, as well as close tube stations for ease of getting around. Hotel is basic , simple and rooms fairly compact but perfectly fine as a base for London activities. Would stay again.
Verified traveler
10.0
/10
Reviewed 79 week(s) ago
Hotels.com verified review
Small room but very clean, great location.
Tania
Leisure Family
8.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
We've stayed at this same hotel for over 40 years. The amenities are sufficient, however, feel that the staff ie. breakfast/cleaning crew felt like they were rushed and sometimes communication was difficult. Is it possible they are trying to do too much? Clean the rooms and take care of breakfast? I feel like more staffing would help. The check-in also was not an easy process.
Read More
Jennifer
Leisure Family
8.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Bed was not that comfortable and our room was close to front door of hotel so a bit noisy. When asked to change to another room, we were denied. .
We did feel safe and the staff were all very pleasant/ helpful.
Number of reviews per page
20
40