Citadines Trafalgar Square London

Service Apartment
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8.6
/10
Very Good
3,997 reviews

What Guests Say About Their Stay

Riska I. E.

8.8
/ 10
The location is great and the staff very helpful, we enjoyed our 12-day stay at this hotel

Azlan R.

8.5
/ 10
Quick check-in. Rooms, washroom, toilet, and kitchen are clean and provided with all the necessary items: shampoo, soap gel, shower gel, pots, toaster, microwave, hot plate burner, cooking hood, cooking knives, cutleries, plates, bowls, mugs, and glasses. Complimentary bottled water, however, is not replenished. Lovely reception (and duty manager). Quick lifts to rooms and available in-house paid self-laundry and dryer.

Yusron Hariyadi

9.7
/ 10
Great for everything

Jay

10.0
/ 10
Everything you could ask for ! Great location close to everything, comfortable, clean, spacious, and everyone was so kind ! Would return again on holiday and would recommend highly !

Ericka

10.0
/ 10
Great place to stay. Awesome location, 15 to 20 minutes walk to main attractions like Big Ben, London Eye, Buckingham Palace, etc. the place has free coffee all day long and a little restaurant where you can get a delicious breakfast.
In the Area
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18/21 Northumberland Avenue, Westminster, Central London, London, England, WC2N 5EA

Main Facilities

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Laundry service
Luggage storage
Elevator
Business facilities
Library
Multilingual staff
Citadines Trafalgar Square London is a accommodation is located at Westminster. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Citadines Trafalgar Square London

18/21 Northumberland Avenue, Westminster, Central London, London, England, WC2N 5EA
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General
Near Trafalgar Square

Location
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, just a 3-minute walk from Trafalgar Square and 7 minutes by foot from Leicester Square. This aparthotel is 0.4 mi (0.7 km) from London Eye and 0.5 mi (0.8 km) from Piccadilly Circus.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Charing Cross - 0.2 km / 0.1 mi
Trafalgar Square - 0.2 km / 0.2 mi
The Strand - 0.3 km / 0.2 mi
National Gallery - 0.4 km / 0.3 mi
River Thames - 0.5 km / 0.3 mi
Regent Street - 0.5 km / 0.3 mi
St. James Park - 0.6 km / 0.3 mi
Leicester Square - 0.6 km / 0.4 mi
London Eye - 0.7 km / 0.4 mi
Covent Garden Market - 0.7 km / 0.5 mi
London Dungeon - 0.8 km / 0.5 mi
Piccadilly Circus - 0.8 km / 0.5 mi
Westminster Bridge - 0.8 km / 0.5 mi
Big Ben - 0.9 km / 0.6 mi
Piccadilly - 0.9 km / 0.6 mi

The nearest airports are:
London City Airport (LCY) - 13.8 km / 8.6 mi
Heathrow Airport (LHR) - 27.2 km / 16.9 mi
Gatwick Airport (LGW) - 67.7 km / 42.1 mi
Luton Airport (LTN) - 55.3 km / 34.4 mi

The preferred airport for Citadines Trafalgar Square London is Heathrow Airport (LHR).

Facilities
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and discounted use of a nearby fitness facility.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Dining
Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM for a fee.

Rooms
Make yourself at home in one of the 187 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Citadines Trafalgar Square London

Functional Hall Citadines Trafalgar Square London
Functional Hall
Lobby Citadines Trafalgar Square London
Lobby
Bedroom Citadines Trafalgar Square London
Bedroom
Others Citadines Trafalgar Square London
Others
In-room Bathroom Citadines Trafalgar Square London
In-room Bathroom

Things to Do

  • TV lounge
  • Library

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessibility equipment

Public Facilities

  • Smoke-free area
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Computer station

Accommodation Policy & General Information in Citadines Trafalgar Square London

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and window guards
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Citadines Trafalgar Square London
187
Number of floors in Citadines Trafalgar Square London
8
Another facilities in Citadines Trafalgar Square London
TV lounge, Library, Breakfast, Free WiFi, Accessibility equipment

Frequently asked question in Citadines Trafalgar Square London

What is normal check-in & check-out time at Citadines Trafalgar Square London?
The standard check-in time at Citadines Trafalgar Square London is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Citadines Trafalgar Square London provide breakfast?
Yes, Citadines Trafalgar Square London provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Citadines Trafalgar Square London?
Citadines Trafalgar Square London is a 4.0-star hotel.
How many floors does Citadines Trafalgar Square London have?
Citadines Trafalgar Square London has 8 floors.
How many rooms are available at Citadines Trafalgar Square London?
Citadines Trafalgar Square London has 187 rooms in total.
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More Reviews from Other Guests in Citadines Trafalgar Square London

8.6
Very Good
From 3,979 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

10.0

Service and Facilites

8.6

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Traveler Reviews Citadines Trafalgar Square London

Number of reviews per page
20
40
Top reviews
Louise
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very small kitchen, not well equipped
Melissa
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel rooms were very dark . Location was amazing . Rooms showed slight wear and tear. Overall a good experience .
Clayton
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel, centrally located, the breakfast section was good.
KEITH
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was in a good location for the bus line to get anywhere in the city. The check-in process was not what I expected to see just to check in 30 minutes early. I was directed to join their online club to be able to check in early which i didn't completely mind since the train ride in from northern UK was about 3 hours. What I didn't like about check-in came after I got to my room which was a handicap assisted room...and they would not change it when requested! The hotel was also right next to plenty of places to eat and drink including grocery stores to buy quick bites to eat and drink since the room also had a small refrigerator in the room.
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Jay
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything you could ask for ! Great location close to everything, comfortable, clean, spacious, and everyone was so kind ! Would return again on holiday and would recommend highly !
Matti Jari Samuli
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location, reasonably priced
Ericka
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place to stay. Awesome location, 15 to 20 minutes walk to main attractions like Big Ben, London Eye, Buckingham Palace, etc. the place has free coffee all day long and a little restaurant where you can get a delicious breakfast.
JESENIA
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

My experience was disappointing. Four months later I receive a letter from a collections agency legal department stating that I owe the hotel €80. Upon receiving the collections letter I immediately reached out to the hotel and Vanessa, Senior Receptionist, handed the situation. She said I left and checked out without paying the breakfast. After experiencing an inconvenience during my stay, a member of the hotel staff informed me that breakfast would be complimentary that day as a gesture of goodwill. Based on that assurance, I accepted the offer, which is also why there is no signature from me acknowledging any breakfast charges. While I paid the charge, this experience left me questioning the hotel’s transparency and internal communication. If a member of the staff offers a complimentary service to resolve an issue, that commitment should be honored. Otherwise, guests are left wondering whether they can rely on what they are told. For me, this was never about the money. It was about trust, consistency, and customer service and how Vanessa, Senior Receptionist of the hotel, handed the situation. A hotel’s reputation is built on keeping its promises, especially when those promises are made to resolve a guest concern. I will also be submitting a formal complaint to the corporate office so they are aware of how this situation was handled. I hope this feedback encourages better communication and accountability, ensuring future guests do not have a similar experience.
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Paul
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Beware room 004 on Mezanine floor as it has secondary glazing and faces the busy street. The old external window frame is broken and therefore cannot be closed, so the room is very noisy with passing pedestrians and 24 hour traffic. We complained to reception but could not be moved until day two as the hotel was full. Staff were helpful for our remaining nights.
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THOMAS
icon-
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I have stayed at this hotel 6 times now. All booked thru Hotels.com. The last three occasions I was given the smallest rooms. As a solo traveler I've come to expect this. The picture online never matches what you get. Not sure I'll stay there again. I like the location but not always being put in the smallest room. also for all the years I've been using Hotels.com I have never been offered an upgrade. Why is That?
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Leo
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location. Rooms are pretty beat up and the check-in process needs some serious help.
GHARIB
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Can't br recommend for families. Don' not to take any apartment in floor 8.
Oh Hyun
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The location is really good.
Simon
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great central location and close to tune station.
Tien Long
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Location, convenience. But for those who does not need to be in congestion zone, maybe staying one bit out is fine and do abit of walking in
Victor
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great place , amazing location
Clifford Barry
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location. Walking distance to everything. Vanessa who checked us in went above the normal process. We were able to check in early as we were members of ACR. Kitchenette only had 2 of everything. Had to wash dishes every day. That was a little disappointing. Bed was very comfortable. Would recommend this place to others.
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Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Good location. Large room.
Justin
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very close to Trafalgar Square, pub on the corner and big studio room. Good value.
Susan
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff was good to deal with. Room was clean. Requests were responded to promptly. Property was expensive but worth it.
Number of reviews per page
20
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Lobby 4 Citadines Trafalgar Square London

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.