What do past guests say about Imperial Hotel?

Imperial Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Imperial Hotel

Name: Imperial Hotel
Address: 16 Devonshire Pl, Eastbourne, East Sussex, England, BN21 4AH, 16 Devonshire Pl, BN21 4AH, England
Rating: 7.6

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7.6

/10

Pleasant

30 reviews

What Guests Say About Their Stay

Maria

10.0

/ 10

The apartment was very clean when we arrived. The staff at reception were friendly and helpful. The location of the hotel is very convenient - it is 2 minutes walk to the beach and 10 minutes walk to Eastbourne Station. There are lots of shops around. I will definitely come back again

stuart

10.0

/ 10

The original problem we had was rectified straightway. The overall stay was really nice and workers were all v.friendly. The older couple doing the tribute songs in the ballroom downstairs were very good also, had a nice night.. Will definitely go back there next year on the Tennis Sunday.

In the Area

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16 Devonshire Pl, Eastbourne, East Sussex, England, BN21 4AH

Main Facilities

Restaurant

WiFi

Elevator

Staying at Imperial Hotel is a good choice when you are visiting Eastbourne.

What's around Imperial Hotel

16 Devonshire Pl, Eastbourne, East Sussex, England, BN21 4AH

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Discover More About Imperial Hotel

General
Near Devonshire Park Lawn Tennis Club

Location
With a stay at Imperial Hotel in Eastbourne (Eastbourne City Centre), you'll be within a 5-minute drive of Devonshire Park Lawn Tennis Club and South Downs National Park. This hotel is 3.3 mi (5.2 km) from Beachy Head and 5.4 mi (8.6 km) from Seven Sisters.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Eastbourne Bandstand - 0.1 km / 0.1 mi
Eastbourne Beach - 0.2 km / 0.1 mi
Devonshire Park Theatre - 0.3 km / 0.2 mi
Eastbourne Heritage Centre - 0.4 km / 0.3 mi
Eastbourne Pier - 0.5 km / 0.3 mi
Towner Art Gallery - 0.6 km / 0.4 mi
Congress Theatre - 0.7 km / 0.4 mi
Western Lawns - 0.7 km / 0.4 mi
Devonshire Park Lawn Tennis Club - 0.7 km / 0.4 mi
Cineworld Eastbourne at The Beacon - 0.8 km / 0.5 mi
Eastbourne Town Hall - 0.9 km / 0.5 mi
Redoubt Fortress and Military Museum - 1.5 km / 0.9 mi
Treasure Island - 1.8 km / 1.1 mi
South Downs Way - 2.2 km / 1.4 mi
Princes Park - 2.3 km / 1.4 mi

Facilities
This smoke-free hotel offers bellhop services.

Business Facilities
The front desk is staffed during limited hours.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 8:30 AM to 9:00 AM for a fee.

Rooms
Stay in one of 113 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

All facilities in Imperial Hotel

Bar, Cafe and Lounge

Functional Hall

Lobby

Others

Restaurant

Public Facilities

Smoke-free area
Coffee shop
Elevator

Food and Drinks

Breakfast
Snack bar

Accessibilty

Accessible bathroom
Disabled access friendly

Connectivity

Free WiFi

Hotel Services

Porter

Accommodation Policy & General Information in Imperial Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 22:00

Check-out:

Before 10:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

, The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities	Restaurant, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 22:00 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Imperial Hotel	113
Another facilities in Imperial Hotel	Smoke-free area, Coffee shop, Breakfast, Snack bar, Accessible bathroom

Frequently asked question in Imperial Hotel

What are available facilities at Imperial Hotel?

There are top facilites at Imperial Hotel such as Restaurant, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Imperial Hotel?

The standard check-in time at Imperial Hotel is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00

Does Imperial Hotel provide breakfast?

Yes, Imperial Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Imperial Hotel?

Imperial Hotel is a 4.0-star hotel.

How many rooms are available at Imperial Hotel?

Imperial Hotel has 113 rooms in total.

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More Reviews from Other Guests in Imperial Hotel

Overall Ratings & Reviews Imperial Hotel

Other sources (30)

7.6

Pleasant

From 30 reviews

Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.4

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Traveler Reviews Imperial Hotel

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Top reviews

david

Leisure Family

6.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

At arrival, the building was beautiful to behold- unbeknownst to us, it would hold a number of things that wouldnt quite match the outer beauty of the building. The staff were friendly enough, and the overall vibe in the lobby was cozy and gave a vintage vibe. After acquiring our keys, we made our way up the tiny (but charming) elevator and up to our room on the third floor. We arrived and opened our room door. The smell.of chamomile hung heavily in the air- but it wasnt unpleasant, just overpowering. It smelled old but not unclean. After closer inspection, we noticed that the door didnt even have an extra lock! How were to we to feel safe if we were going to leave our valuables here and sleep overnight without an extra security measure? We feel this should be implemented in all the rooms. The water pressure in the bathroom was very low and had a weak stream. The room overall was unbearably hot, and even though we opened the window, it made no difference. There was also no phone. Although no life threatening emergencies occured, we felt that there should be a phone if we needed additional help.

Tony

with Partner

6.0

/10

Reviewed 55 week(s) ago

Hotels.com verified review

The Hotel specialises in coach tours. Many of their reviews are quite bad. But our room was clean. Spacious and well equipped. Only criticism is mains sockets near beds have been removed so cannot charge phones beside the beds.

Sarah

Leisure

8.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

I loved my single room option everything I needed, a fan would have been useful was really warm in the room when I stay in August the height of summer. Shame there wasn’t any parking but fully understand as the roads were closed all weekend for the air show.staff on reception were lovely and welcoming.

Lorraine

8.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

The breakfast this morning was very poor but the room was good the entertainment was brilliant.

David

Leisure Family

10.0

/10

Reviewed 98 week(s) ago

Expedia Group verified review

Karl

with Partner

6.0

/10

Reviewed 119 week(s) ago

Hotels.com verified review

Eastbourne is always lovely hotel was ok bit dated no pugs near bed had to bye a extension lead to dry my hair has no plug near mirror lifts were slow so had to walk up three flights of stairs shower was great bed was ok room a little small was ok for the money on short notice

Brian

Leisure Family

10.0

/10

Reviewed 125 week(s) ago

Expedia Group verified review

Great property!

Ami

with Partner

4.0

/10

Reviewed 217 week(s) ago

Hotels.com verified review

Dated hotel. No wifi in rooms. Very much geared up for elderly customers and coach trips. Bathroom in room boiling, towel rail on which couldnt be switched off. Dining room like a cattle market very busy. Came home with dogy tummy after having breakfast here.

Paul

Business

6.0

/10

Reviewed 251 week(s) ago

Hotels.com verified review

Hotel is well located with enthusiastic staff, but the establishment is a little bit tired

Maria

Leisure Family

10.0

/10

Reviewed 252 week(s) ago

Expedia Group verified review

Mayada

Friends and Family Family

6.0

/10

Reviewed 262 week(s) ago

Hotels.com verified review

The hotel was good comfortable very close to the seaside and the town centre. We didn’t have breakfast at the hotel so I can’t give a review but I imagine it must be nice so all in all I give it a 👍

Ray

Leisure Family

6.0

/10

Reviewed 263 week(s) ago

Expedia Group verified review

The Hotel is old and tired. It is only a 2 star but a little TLC would easily bring it up to a 3 star. Staff were hit and miss and we felt like outsiders as the Hotel caters for Coach parties and we were independent travellers. No welcome pack in our flat, breakfast was not included and the staff were hit and miss - most were professional but a little grumpy and seemingly demotivated. Place was not clean, but not dirty, with little in place for social distancing and hygiene. All in all, over-priced but certainly not the worst place we have ever stayed. A lovely Victorian building with a lot of character.

Irina

Leisure with Partner

8.0

/10

Reviewed 263 week(s) ago

Expedia Group verified review

Staff were really nice and polite. If someone arrives by car, the parking will cost you £2 for a day, they give scratch card, which is super cheap. Rooms and whole hotel needs a bit of update, but still it was very nice and clean. I would definitely stay here again, and it’s next to the sea, very good location.

SUBRATA

Leisure Family

6.0

/10

Reviewed 263 week(s) ago

Expedia Group verified review

Rented a flat. large size, friendly staff, well maintained property. A few things were not upto the mark: 1. bright neons just outside the windows without a proper curtain, kept us awake at night 2. No view of the sea (can not be expected all the time anyway) 3. The name 'imperial' hotel itself is offensive! Brings back many unpleasant memories to those who are slightly aware of our historical past!

stephen

with Partner

6.0

/10

Reviewed 265 week(s) ago

Hotels.com verified review

The imperial hotel is a hotel that has a lot of coach trips, really needs a bit of modernization. It just has not kept with the times. However, the service ok.

Samantha

Friends and Family Family

8.0

/10

Reviewed 265 week(s) ago

Hotels.com verified review

One night in a self catering apartment, recently decorated not to high standard. It was clean. Staff were helpful when asked as the kitchenette was not stocked with a few necessities such as washing-up liquid, dishwasher tabs. And things like salt and pepper would if been helpful. It has 3 rather high steps leading into the kitchen, which we were fine with, but not suitable for the less mobile. But over all a comfortable stay.

Verified traveler

Leisure with Friends

4.0

/10

Reviewed 266 week(s) ago

Expedia Group verified review

the double room was very small and our private bathroom had a bathtub only. It is unbelievable that nowadays hotels don't provide sustainable solutions. I would not recommend this place. the very sad Breakfast is serviced at 8.30am, no other options, all guests at once, didn't feel very confortable with covid cases still going on…and check out at 10am!!! avoid this place, i cant say a single good thing…

stuart

with Partner

10.0

/10

Reviewed 272 week(s) ago

Hotels.com verified review

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.