Independent (SPHC) MILFORD HALL SALISBURY by IHG, an IHG Hotel

This was a type of standard motel. Nothing outstanding but everything neat and clean and near the tourist sights. The only problem that faces the property is the occasional lack of parking. It did not affect our stay.

The room was extremely comfortable and staff were friendly and helpful. The decor was lovely, carefully thought out. The hotel was within easy walking distance of the centre of Salisbury which was great. The breakfast was good and varied. My only criticism was the evening menu was very pedestrian. We ate there once and it was well cooked and presented and good value but the choice so boring.

It was a busy hotel and the staff were very helpful and couldn't do enough for us. Made us very welcome even though they were busy. The room was very comfortable.

The tea and coffee facilities were dirty and the bed was ancient; quite hard and lumpy. Well-situated for easy walk into town and very friendly staff.

Overall good. Small issues: shower gel empty, m8lk missing and unable to turn room temperature down.

Nice hotel, helpful staff

As soon as we arrived the girl on reception was very welcoming and helpful. Our room was a good size and well equipped.The bathroom was very modern,spacious and a great shower. Ample toiletries in eco friendly dispensers.

Location was central. Nice walk to downtown.

Perfect for what we needed.

Incredible stay with my partner, went for Valentine’s Day weekend and had an amazing time.

Although room was nice, small things like cobwebs on thermostats high up and a broken electrical box on the wall let it down The bed and pillows did not suit us for comfort but that was not really a problem

The staff were absolutely amazing and extremely friendly.

I would thoroughly recommend the Milford. Comfortable, clean and walkable into Salisbury.

Lovely hotel extremely clean and comfortable Dinner was amazing complements to chef excellent breakfast Short walk to city centre

This hotel has recently been refurbished and looks very nice, clean and tidy. Out room was pleasant and the bed was very comfortable. The only disappointment for us was breakfast was not served in the dining room (which I was looking forward to on Christmas morning) but in a stark function room with no windows or pleasant Christmas atmosphere. When we expressed our disappointment a very nice lady did accommodate us in the restaurant.

Staff were out of this world and made our stay extra special. Thank you.

Hotel was very good and staff attentive

Stayed here before & would stay again, very nice hotel

Ease of access from the road network. Convenient parking. Good range of ground floor rooms with disabled access. Friendly, helpful staff. Responsive to needs. Very good food.

Good location with parking (charged £7 per night). Clean with very comfortable beds and quality bedlinen and towels. Restaurant on site, cannot comment as we unfortunately couldn’t eat there as big time delay in food service. Many choices for dining in Salisbury a short drive away. Recently renovated, looks fresh and modern. Long corridors, two floors, no lifts. Our room felt like it was one of the furthest away from reception and up one floor so not great if you have mobility issues or when you get locked out of your room with key card due to computer not updating time after clocks went back. Comfortable bar area but maintenance/construction workers being hosted by management in this area in evening as well as over breakfast alongside guests. Staff generally appeared disorganised, very obviously a new team who had no clear direction. Not quite what we were expecting.