Macdonald Hill Valley Hotel, Golf and Spa

The room was comfortable and the bedding was immaculate, the attention to detail was lacking in that surfaces were dusty, the tea and coffee facility was sparce and empty milk jigger left amongst fresh supply. Bathroom was functional apart from toilet seat which was a bit wobbly. All in all we had a comfortable stay. The hotel is tired and needs some tlc.

Room was clean on arrival but decor is dated. WiFi was slow and a serious lack of plugs in the room. Didn’t appreciate being woken up at 0930 each day by loud music which I assume was from the gym. Stayed for 2 nights and although they did partially make the bed and change towels, they didn’t change dirty coffee cups or wine glasses. We didn’t make use of any of the facilities other than the restaurant because we were staying for a wedding. Plenty of parking on site

It was a nice hotel for what it is. It is an older venue however based on industry standards the rooms are very outdated and quite frankly dirty. There was one outlet in the room not even near the bed. The evening staff was great. Breakfast was very unorganized. Food was empty, coffee was cold. Lots of $ for a venue that doesn’t provide the caliber expected for the prices paid. Most staff were friendly and kind.

I had a good night here. The room was very spacious and well appointed, if a bit old fashioned. A bath and a shower enclosure which is unusual these days. Some very minor maintenance issues but I was very pleased with the room overall. The bar terrace is great, such a nice place to sit out if sunny. The staff were friendly and helpful in the main. Drinks and food prices were very high (£7.50 for a pint of lager, £22 for burger and fries) but probably in line with the hotel's general vibe. The evening food was, to be fair, very good quality. The cooked breakfast was, again, very good quality. The orange juice and (particularly) the coffee were poor (probably the worst coffee, served yourself from a flask, that I've had in years!). I would stay here again.

Within walking distance of town. Staff lovely but under resourced perhaps. Had to wait at bar on a few occasions. Wife had massage and asked for firm but person only had strength for gentle

The reception staff were very polite and friendly and helpful the property was a little neglected and the vegan meals in the restaurant were expensive and underwhelming and the chicken tikka was flavourless. The bed was comfy but the trouser press was full of dust, there was no minibar as advertised. The pool facilities were good but the tropical shower was not working correctly.

Hotel stay was for a family funeral in the area so did not use any of the facilities.

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Very helpful staff, had no iron in the rook, but this was rectified very quickly, parking was available, but as it's a Golf resort, can get very busy. Hotel maintained to a high standard

Everything was great, will be back soon

Only an overnight stay but everyone was most kind and attentive which made me and my very small four legged company feel very much at home... thank you.

Unfortunately this hotel is looking very tired. The rooms are shabby and dusty. Stains on the walls and on the ceiling of the bathroom. But, the staff were very friendly and the location is great.

wow worse hotel I've stayed in a while. Awful dated rooms with dirty carpets and all walls marked with scuffs and stains. Beds are not changed daily, rooms are not cleaned daily, no fridge in the rooms, water filter machine at the end of the hall way broken so have to go down to another floor to get water. Television comes on during the night on it's own. So have to move the cabinet out to switch the main plug off. This was switched off when I arrived so they know about this fault and haven't sorted it. Ordered room service which was awful and burnt didn't realise you could burn scotch eggs, also chicken tikka masala had chard black chicken pieces. Hotel so dated and dirty will not be staying again although the golf course looked nice. Feel bad leaving a bad review but I travel a lot and had high expectations for this hotel as I planned on booking a weekend with my wife here but no chance after this experience.

Overall a lovely inviting place as you approach and the lighting etc. Pleasant staff. Havent used the facilities, spa etc. Lovely spacious rooms. Nice to have kettle, tea, coffee etc plus hairdryer, iron etc in the rooms we have been in. This is our 4th overnight visit.

Parking great room lovely

Easy parking and nice facilities. Breakfast was ok but could do with some decent coffee

Ok condition but starting to look tired in places. Facilities are great for outdoor space and exercise options.

The staff were very friendly. The thing that disappointed us was the breakfast as we paid £18 each for a very mediocre breakfast certainly not worth the money. The cooked breakfast was in canisters and barely warm and very little choice of fresh fruit cheese and cold meats the tea you had to make yourself the coffee also make yourself and having stayed in many hotels over the years. This was probably the worst breakfast we’ve ever experienced.

Ok value for money

Shower mixer faulty. Couldn’t reach tepid temperature…. No refund offered after complaint.