Plaza London Hotel

Hotels
5.6
/10
Fair
339 reviews

What Guests Say About Their Stay

Evan

10.0
/ 10
I found this hotel very clean with friendly staff. It seems as though the rooms have been recently renovated.

Evelyn

10.0
/ 10
My stay was great. I stayed in the hotel for 5days. The receptionists were all very friendly and showed good interpersonal skills. One of the female receptionist especially always had a genuine smile on her face when talking to me which was heartwarming. On the day of my check out, this same female receptionists was very kind and helpful in helping me move my luggage and suggesting the best way to get to my taxi. As someone whose family has once owned a hotel, based on the qualities of the receptionists, I believe this hotel is a great place to stay especially for those who are new to London as customer care often determines whether a guest will enjoy their stay in a hotel or not. Cleanliness of the room was pleasing. I will definitely book again with this hotel if need be!

PG

10.0
/ 10
The location of Plaza hotel is perfect for my visits to east London area.The room was comfortable and clean with a tv and wifi.My bathroom was out of the room but very close and was very clean.The staff are very helpful and friendly and the reception is open 24hrs.I had the use of the kitchen downstairs with kettle and microwave and seating area.Teabags,coffee etc are provided and I would highly recommend Plaza hotel to anyone who likes nice clean hotel rooms at a great price.I will definitely be returning here.Phil.
In the Area
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115A-117A Roman Road, Bethnal Green, Tower Hamlets, London, England, E2 0QN

Main Facilities

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24-Hour Front Desk
WiFi
Plaza London Hotel is a hotel is located at Tower Hamlets. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Plaza London Hotel

115A-117A Roman Road, Bethnal Green, Tower Hamlets, London, England, E2 0QN
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General


In London (Tower Hamlets)

Location


In the heart of London, Plaza London Hotel is within a 5-minute drive of Victoria Park and London Fields. This hotel is 2.1 mi (3.3 km) from The Gherkin and 2.3 mi (3.7 km) from Tower of London.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Victoria Park - 1 km / 0.6 mi
London Fields - 1.8 km / 1.1 mi
Brick Lane - 1.9 km / 1.2 mi
Old Spitalfields Market - 2.5 km / 1.6 mi
Thames River - 2.7 km / 1.7 mi
Queen Elizabeth Olympic Park - 2.8 km / 1.7 mi
London Stadium - 3.1 km / 1.9 mi
Liverpool Street - 3.3 km / 2 mi
The Gherkin - 3.3 km / 2 mi
Sky Garden - 3.6 km / 2.2 mi
Westfield Stratford City - 3.6 km / 2.2 mi
ABBA Arena - 3.6 km / 2.3 mi
Tower Bridge - 3.7 km / 2.3 mi
Barbican Centre - 3.7 km / 2.3 mi
Tower of London - 4 km / 2.5 mi

The nearest airports are:
London City Airport (LCY) - 11.2 km / 7 mi
Heathrow Airport (LHR) - 37.8 km / 23.5 mi
Gatwick Airport (LGW) - 83.5 km / 51.9 mi
Luton Airport (LTN) - 83.6 km / 52 mi
Stansted Airport (STN) - 53.2 km / 33.1 mi

The preferred airport for Plaza London Hotel is Heathrow Airport (LHR).

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is available for a surcharge.

Dining


Take advantage of the hotel's room service (during limited hours). English breakfasts are available daily from 8:00 AM to 9:30 AM for a fee.

Rooms


Make yourself at home in one of the 25 air-conditioned rooms featuring refrigerators and microwaves. Your memory foam bed comes with premium bedding. Prepare your meals in the shared/communal kitchen. 28-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

All facilities in Plaza London Hotel

Functional Hall Plaza London Hotel
Functional Hall
Common Space Plaza London Hotel
Common Space
Lobby Plaza London Hotel
Lobby
Accommodation Services Plaza London Hotel
Accommodation Services
Exterior Plaza London Hotel
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Transportation

  • Airport transfer

Things to Do

  • TV lounge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Public Facilities

  • Smoke-free area

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Plaza London Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:30 - 00:00
Check-out:
Before 10:30

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, No rollaway/extra beds available, No elevators
  • Fee for English breakfast: approximately GBP 13 for adults and GBP 8 for children
  • Air conditioning fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:30 - 00:00 - to 10:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Plaza London Hotel
25
Another facilities in Plaza London Hotel
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Airport transfer

Frequently asked question in Plaza London Hotel

What are available facilities at Plaza London Hotel?
There are top facilites at Plaza London Hotel such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Plaza London Hotel?
The standard check-in time at Plaza London Hotel is starting from 14:30 - 00:00 while the latest check-out time is at Before 10:30
Does Plaza London Hotel provide breakfast?
Yes, Plaza London Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Plaza London Hotel?
Plaza London Hotel is a 2.5-star hotel.
How many rooms are available at Plaza London Hotel?
Plaza London Hotel has 25 rooms in total.
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More Reviews from Other Guests in Plaza London Hotel

Overall Ratings & Reviews Plaza London Hotel

Traveloka (1)
Other sources (338)
5.6
Fair
From 338 reviews
Cleanliness

6.0

Room Comfort

5.0

Location

6.0

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Plaza London Hotel

Number of reviews per page
20
40
Top reviews
Matt
icon-Business
Business
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

I had one of the internal rooms (no windows) which got warm pretty quickly, even in October. When I asked reception if the AC could be turned on, they gave me the remote to work it, no questions. Room was compact but comfortable and pretty clean. Shower was good (plenty of pressure). Simple facilities, but perfectly acceptable at this price. Good local amenities nearby (underground, shops, pubs, takeaways, etc)
Read More
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Terrible experience whith overpriced uncomfortable rooms and no Lifts in the hotel The stairs are very very narrow and made us exhausted to take our suitcases to the second floor.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The desk staff were very friendly and helpful. We cannot say enough good about how wonderful they were. Coming from the U.S., we may have made some assumptions and had unrealistic expectations of a hotel in London. The room was smaller than we are used to. We expected a room with 2 twin beds and a full size bed to have space between each bed; the twin beds were pushed together with only a small space between the full bed and twin. Although there was a cubbie/shelf area with a hanger bar, there was no closet or dresser to unpack into. We assumed that there would be wash cloths in addition to the towels provided. The towels were only changed once in our 6 night stay. Although we did not bring this to the attention of the staff, our daughter slept on top of the covers and used an airplane sleep pillow as the sheets on her bed had a stain on them or were dirty. The website indicated that the hotel has a/c. Upon check-in we were told that there is normally a daily fee for a/c; however, this fee was waived because they were having a heatwave during our stay. The hotel was conveniently located about a 10 minute to the tube station which was necessary as the location was far from London tourist areas.
Read More
Jamie
icon-Business
Business
2.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

It was the worst hotel and customer service Iv ever experienced. I also left (by accident) microphones , power bank and hard drive at the hotel. And they’ve said it’s not there. So they’ve blatantly sold it.
Jake Thomas
2.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Not so good staff rude no ac no microwave no fridge. Dirty shower mould
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Reasonably priced hotel in London. Basic but clean and friendly lady on reception. All good for what it is .
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Cheap and cheerful, you get what you pay for. The hot and cold taps on the shower were swapped around. The mattress and pillows were too hard for my liking.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Tiny room, only a couple of inches longer than my arm reach. Barely any room to move. No desk or table to work on. Hair & dirt in the shower basin. Hair & some marks in the bed. Bedding clearly not fresh - smelled and felt like it had been slept in several times. Noisy throughout the night - very thin walls.
Vanessa
icon-Leisure
Leisure
2.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Give this hotel a miss. Horrible dirty and you can hear people talking and shouting very loudly in rooms next door. Felt very unsafe as a lone female.
Anna
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Our room for 3 adults was tiny and most of the furnishings were old and tatty, the headboard was completely ripped, 3 tea bags, 3 milk pods and no cups. Air con was £5 if you wanted it, night receptionist gave it us for free which was appreciated. The room served its purpose as we were literally only sleeping in it but I wouldn’t return
Read More
Joseph
icon-
6.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Budget hotel, but was clean. Mattress uncomfortable though and no hot water, when reported to the staff no offer of a shower elsewhere, or partial refund, just told they’d investigate later. I think they probably knew but didn’t care.
Robert
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Room was small and overpriced. Window had no curtain. Bed and pillows very uncomfortable. Sink didn't drain. Not the large deluxe room advertised.
dave
icon-Business
Business
2.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Damp bathroom covered in mould - really smelly.
Judith Ann
icon-Leisure
Leisure
6.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Staff was friendly, other guests were noisy
Steven
4.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

No cups for tea or coffee
Colin
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

Not the greatest room for what it cost.
PABLO
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

Worse hotel experience in my life, regardless of my status of a Hotels.com GOLD MEMBER. My family of five was accommodated in a so-called "ground level" room (never disclosed in my hotels.com reservation). It was a BASEMENT, with tiny stairs access (see the pictures) with no ventilation, no window and mold smell presence that my asthmatic son started coughing immediately. The bathroom was outside the room, next to the stairs. The front desk could not change us to a livable room, that didn't represent a health risk issue, so we decided to leave and look for another hotel. After asking for a full refund to Adam, the manager, the response was that it was "disclosed" that our room was "ground level" and it was our option to leave (?!) offering me a 50% reimbursement (?!). The health risk in this place due to mold presence should be reviewed by the London Health Department, to which I will place a complaint. To date, I have not received my refund. Very frustrated to arrive to this hostel-like place and had to spend extra money to find another place to stay in the middle of our first time experience in London. Hotels.com never reached out to me either, regardless my multiple attempts to get help.
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Karen
8.0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

Nice cheap end basic hotel ,bed a bit limpy but did sleep all night. Very friendly staff
Nicholas
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Great Hotel I will return
Ian
icon-
8.0
/10
Reviewed 239 week(s) ago

Hotels.com verified review

Comfortable and clean for an overnight stay. Although a kettle in room, no cup tea coffee or milk was the only negative.
Number of reviews per page
20
40

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Lobby 4 Plaza London Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Plaza London Hotel

Traveloka (1)
Other sources (338)
5.6
Fair
From 338 reviews
Cleanliness

6.0

Room Comfort

5.0

Location

6.0

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Plaza London Hotel

Number of reviews per page
20
40
Top reviews
Matt
icon-Business
Business
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

I had one of the internal rooms (no windows) which got warm pretty quickly, even in October. When I asked reception if the AC could be turned on, they gave me the remote to work it, no questions. Room was compact but comfortable and pretty clean. Shower was good (plenty of pressure). Simple facilities, but perfectly acceptable at this price. Good local amenities nearby (underground, shops, pubs, takeaways, etc)
Read More
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Terrible experience whith overpriced uncomfortable rooms and no Lifts in the hotel The stairs are very very narrow and made us exhausted to take our suitcases to the second floor.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The desk staff were very friendly and helpful. We cannot say enough good about how wonderful they were. Coming from the U.S., we may have made some assumptions and had unrealistic expectations of a hotel in London. The room was smaller than we are used to. We expected a room with 2 twin beds and a full size bed to have space between each bed; the twin beds were pushed together with only a small space between the full bed and twin. Although there was a cubbie/shelf area with a hanger bar, there was no closet or dresser to unpack into. We assumed that there would be wash cloths in addition to the towels provided. The towels were only changed once in our 6 night stay. Although we did not bring this to the attention of the staff, our daughter slept on top of the covers and used an airplane sleep pillow as the sheets on her bed had a stain on them or were dirty. The website indicated that the hotel has a/c. Upon check-in we were told that there is normally a daily fee for a/c; however, this fee was waived because they were having a heatwave during our stay. The hotel was conveniently located about a 10 minute to the tube station which was necessary as the location was far from London tourist areas.
Read More
Jamie
icon-Business
Business
2.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

It was the worst hotel and customer service Iv ever experienced. I also left (by accident) microphones , power bank and hard drive at the hotel. And they’ve said it’s not there. So they’ve blatantly sold it.
Jake Thomas
2.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Not so good staff rude no ac no microwave no fridge. Dirty shower mould
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Reasonably priced hotel in London. Basic but clean and friendly lady on reception. All good for what it is .
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Cheap and cheerful, you get what you pay for. The hot and cold taps on the shower were swapped around. The mattress and pillows were too hard for my liking.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Tiny room, only a couple of inches longer than my arm reach. Barely any room to move. No desk or table to work on. Hair & dirt in the shower basin. Hair & some marks in the bed. Bedding clearly not fresh - smelled and felt like it had been slept in several times. Noisy throughout the night - very thin walls.
Vanessa
icon-Leisure
Leisure
2.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Give this hotel a miss. Horrible dirty and you can hear people talking and shouting very loudly in rooms next door. Felt very unsafe as a lone female.
Anna
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Our room for 3 adults was tiny and most of the furnishings were old and tatty, the headboard was completely ripped, 3 tea bags, 3 milk pods and no cups. Air con was £5 if you wanted it, night receptionist gave it us for free which was appreciated. The room served its purpose as we were literally only sleeping in it but I wouldn’t return
Read More
Joseph
icon-
6.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Budget hotel, but was clean. Mattress uncomfortable though and no hot water, when reported to the staff no offer of a shower elsewhere, or partial refund, just told they’d investigate later. I think they probably knew but didn’t care.
Robert
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Room was small and overpriced. Window had no curtain. Bed and pillows very uncomfortable. Sink didn't drain. Not the large deluxe room advertised.
dave
icon-Business
Business
2.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Damp bathroom covered in mould - really smelly.
Judith Ann
icon-Leisure
Leisure
6.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Staff was friendly, other guests were noisy
Steven
4.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

No cups for tea or coffee
Colin
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

Not the greatest room for what it cost.
PABLO
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

Worse hotel experience in my life, regardless of my status of a Hotels.com GOLD MEMBER. My family of five was accommodated in a so-called "ground level" room (never disclosed in my hotels.com reservation). It was a BASEMENT, with tiny stairs access (see the pictures) with no ventilation, no window and mold smell presence that my asthmatic son started coughing immediately. The bathroom was outside the room, next to the stairs. The front desk could not change us to a livable room, that didn't represent a health risk issue, so we decided to leave and look for another hotel. After asking for a full refund to Adam, the manager, the response was that it was "disclosed" that our room was "ground level" and it was our option to leave (?!) offering me a 50% reimbursement (?!). The health risk in this place due to mold presence should be reviewed by the London Health Department, to which I will place a complaint. To date, I have not received my refund. Very frustrated to arrive to this hostel-like place and had to spend extra money to find another place to stay in the middle of our first time experience in London. Hotels.com never reached out to me either, regardless my multiple attempts to get help.
Read More
Karen
8.0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

Nice cheap end basic hotel ,bed a bit limpy but did sleep all night. Very friendly staff
Nicholas
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Great Hotel I will return
Ian
icon-
8.0
/10
Reviewed 239 week(s) ago

Hotels.com verified review

Comfortable and clean for an overnight stay. Although a kettle in room, no cup tea coffee or milk was the only negative.
Number of reviews per page
20
40