What do past guests say about St. Pancras London, Autograph Collection ®?

St. Pancras London, Autograph Collection ® is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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St. Pancras London, Autograph Collection ®

Name: St. Pancras London, Autograph Collection ®
Address: Euston Road, Kings Cross, Central London, London, England, NW1 2AR, Euston Road, NW1 2AR, England
Rating: 8.4

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8.4

/10

Very Good

1,000 reviews

What Guests Say About Their Stay

Sonia

10.0

/ 10

Fabulous! Seriously, treat yourself to this property. The decor, the service, and amenities are wonderful. Located in the St. Pancres station makes it perfect for travel. Staff are wonderful.

Mark

10.0

/ 10

Beautiful historic building, second time staying here, not cheap but the best things in life generally aren’t

ANDREW

10.0

/ 10

My partner and I stayed for two nights to see a show and watch our team at Wembley. It has been a dream hotel for us, and we couldn't have been happier. Jackie checked us in and was incredibly helpful and friendly. The room was wonderful and overlooked the Eurostar, and it was one of the nicest rooms we have stayed in. Every member of staff we met was very easy to talk to and have a laugh with, which is not always the case for a 5* hotel. Breakfast is well worth the extra cost, and the booking office dining space is great. We can't wait to stay again, and it's down to the people who work there. Thanks so much.

In the Area

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Euston Road, Kings Cross, Central London, London, England, NW1 2AR

Main Facilities

Restaurant

24-Hour Front Desk

note: hotel was previously named St. Pancras Renaissance Hotel London St. Pancras London, Autograph Collection is a hotel is located at Kings Cross. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around St. Pancras London, Autograph Collection ®

Euston Road, Kings Cross, Central London, London, England, NW1 2AR

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Lobby St. Pancras London, Autograph Collection

Lobby 2 St. Pancras London, Autograph Collection

Discover More About St. Pancras London, Autograph Collection ®

note: hotel was previously named St. Pancras Renaissance Hotel London

Location
St. Pancras London, Autograph Collection is a hotel is located at Kings Cross.

About St. Pancras London, Autograph Collection

From business event to corporate gathering, St. Pancras London, Autograph Collection provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but St. Pancras London, Autograph Collection welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

St. Pancras London, Autograph Collection is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Are you a shopaholic? Staying at St. Pancras London, Autograph Collection will surely spoil you for numerous shopping centers nearby.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

St. Pancras London, Autograph Collection is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at St. Pancras London, Autograph Collection.

All facilities in St. Pancras London, Autograph Collection ®

Swimming Pool

Lobby

Exterior

Others

Restaurant

Transportation

Car rental
Security

Accessibilty

Disabled access friendly

Public Facilities

Coffee shop
Room service
Safety deposit box

Hotel Services

Multilingual staff
Express check-in
24-hour Receptionist
Express check-out
Money changer

Accommodation Policy & General Information in St. Pancras London, Autograph Collection ®

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

12:00 - 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk
Check-In / Check-Out Time	From 15:00 - to 12:00 - 12:00
Available rooms at St. Pancras London, Autograph Collection ®	207
Number of floors in St. Pancras London, Autograph Collection ®	7
Another facilities in St. Pancras London, Autograph Collection ®	Car rental, Security, Disabled access friendly, Coffee shop, Room service

Frequently asked question in St. Pancras London, Autograph Collection ®

What are available facilities at St. Pancras London, Autograph Collection ®?

There are top facilites at St. Pancras London, Autograph Collection ® such as Restaurant, 24-Hour Front Desk. (some may require extra charges)

What is normal check-in & check-out time at St. Pancras London, Autograph Collection ®?

The standard check-in time at St. Pancras London, Autograph Collection ® is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00

What is the star rating of St. Pancras London, Autograph Collection ®?

St. Pancras London, Autograph Collection ® is a 5.0-star hotel.

How many floors does St. Pancras London, Autograph Collection ® have?

St. Pancras London, Autograph Collection ® has 7 floors.

How many rooms are available at St. Pancras London, Autograph Collection ®?

St. Pancras London, Autograph Collection ® has 207 rooms in total.

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More Reviews from Other Guests in St. Pancras London, Autograph Collection ®

Overall Ratings & Reviews St. Pancras London, Autograph Collection

Other sources (1,000)

8.4

Very Good

From 1,000 reviews

Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

8.6

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Traveler Reviews St. Pancras London, Autograph Collection

Number of reviews per page

Top reviews

Mayur

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Stayed at this hotel for 2 nights, we were a family of 4 in one room. Only 3 towels provided both days inspite of informing the desk. No bottles of water, they expect me to have my own bottle to fill at a tap on the landing. Lastly I was charged £50 service charge. I was not told about this when I checked in. They take a £250 holding deposit and on check out I was just told £50 service charge would be deducted. Terrible for a 5 star hotel.

Julienne

Family

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

air conditioning not working

Lesley

with Partner

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

It was a lovely 2 days stay and the rooms are well appointed and the staff couldn't have been more helpful. However the bath/shower is very high to step into and with a fixed screen attached also very difficult to get out of, if you have any kind of slight issue with knees as we have. I have also never been in a hotel where there is an optional service charge added to the room, for housekeeping etc. Hence the 4 stars.

Jacqueline

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Very clean

Friends and Family Family

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

This is a fabulous hotel but it is expensive and I’m not sure it’s worth the money. Beautiful exterior and interior. Rooms are clean, stylish and well maintained. The spa is tiny and not well maintained. Showers are mouldy and towels grey with an odd smell. We stayed here for nearness to Eurostar. Wine is eye wateringly expensive. Food is fantastic but we had an issue as booked and discussed an autistic eater and confirmed they would have the burger. When we arrived we were told there were no burgers! This was awkward and embarrassing but was resolved. Missing items on a limited menu should be flagged at booking or when sat down. Would I stay here again? No, there are better hotels for this price in London in more central locations. Overall a good hotel but nothing special.

Peter

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The food and service

Peter

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The staff was excellent as was the food.

MISS JULIET

2.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

I’m really sorry to do this as I have stayed at this hotel many times and loved it. I arrived just before check in time and the system had been down for two days. People asleep in the lobby - crowds waiting to check in. Waited an hour then got my room key. Room was sweltering hot - aircon not working. Over the next 9 hours I requested a room change, didn’t get one, had a visit from maintenance, requested a fan, called reception 3 times and finally, at 1am signed a waiver to allow maintenance to come and open the windows. The temp outside was 5 degrees cooler than my room. Got to sleep about 3am and then maintenance must have tried to re-boot the system at 7am as the TV and radio both came on full blast - every time I turned them off they came on again - happened six times. No one available on check out to tell them this so I have up in the end. Worst night (and one of the most expensive) I’ve ever had in a hotel anywhere in the world. So, so disappointed. It’s about the 10th time I’ve stayed here and the 3rd time in the last 8 weeks - I didn’t recognise the place.

Perry

with Friends

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Bar was great!

Marcela

with Partner

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

History and architecture of old original building were lovely as was The Booking bar… but our room on the 7th floor, despite high ceilings, felt dark and like an attic room with one small window. Check-in took a while. They were not able to check us in early so we came back at 7:30 pm to check in. Luggage was not in room. There was no record left at front desk reception that we had checked luggage waiting for room. There was no orientation provided by front desk regarding bars. Restaurants or other facilities in the hotel. A big advantage was the proximity to the Eurostar train and Saint Pancras station but beyond that… the value was not there… very expensive for the money and not worth it. Stay somewhere else with better service and take a cab to Saint Pancras.

Sonia

with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Fabulous! Seriously, treat yourself to this property. The decor, the service, and amenities are wonderful. Located in the St. Pancres station makes it perfect for travel. Staff are wonderful.

Mark

Friends and Family Family

2.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

For a hotel that was as expensive as it was, there was no air-conditioning on a 95° day in London. Three days in this place with 90° heat in the room was awful. The staff did nothing to improve it. Additionally, the maid service was horrible. After day one, they opened up the drapes and allow the room to cook in the hot sun all day in spite of the fact that there was no air-conditioning and we asked that they keep the drapes closed. Additionally, no toilet paper was available after our first day, no hand towels were replaced, and the entire experience was awful very disappointed as this was our first trip to London in many many years.

Lisa

with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Excellent value

Mark

with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful historic building, second time staying here, not cheap but the best things in life generally aren’t

ANDREW

with Partner

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Andrew

Family

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Lovely hotel, lots of history that’s has been kept and preserved. Rooms were clean and modern

David

Friends and Family with Friends

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

All good I will be back. An excellent hotel!

MISS JULIET

Friends and Family with Friends

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Absolutely wonderful staff - always welcomed back, they make me feel like family. Great location and easy access to everywhere from Kings Cross

Michelle

with Partner

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Friendly staff, gorgeous building, lovely spa.

MISS JULIET

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

This hotel is on a great location - so easy to get anywhere from here. The staff are exceptional. The front desk are so welcoming and engaging and bend over backwards to help. I will always stay here when in London

Number of reviews per page

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Exterior 4 St. Pancras London, Autograph Collection

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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