Staines City Centre by Charles Hope

Apartments
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8.2
/10
Very Good
56 reviews

What Guests Say About Their Stay

Kaleigh

10.0
/ 10
Overall this apartment was a fantastic stay! Located just above Staines (literally any shop you might need is within a 5 minute walk), the apartment was private but not desolate and surprisingly quiet for its location so close to the main public spaces. As mentioned in previous reviews, it was a nightmare trying to find the entrance (you have to go down a side street and walk through a partitioned truck loading zone), especially when arriving in mid-afternoon amongst schools letting out and commuters heading home. However, once we found the correct entrance and made our way to the apartment, we were very pleased with how clean and spacious the area was! The mattress left a bit to be desired (very thin and sometimes springs could be felt), but the linens were very clean and otherwise comfortable. The kitchen was well stocked to be able to cook. The shower was plenty spacious, but the tiles just outside were a bit loose and could be felt rocking when stepped on getting in and out. Another huge plus, the apartment is a short 10 minute walk from a very nice public train station making it very tourist friendly if you’re looking to plan trips into Zones 1-5 for tours or sightseeing! Overall a great stay…once we got there! Staff on site were very friendly upon check-out, even offering to help us store our luggage for a brief period before our train. However, in trying to find the entrance and proper location for the apartment, staff on the phone were not as helpful.

Heather

10.0
/ 10
I loved that this property was in the heart of things. All kinds of shops very close. The train was just about a 10 minute walk. We enjoyed our stay and would stay again if we were in the area.

Megan

10.0
/ 10
Spacious, clean and well presented apartment. 2 double bedrooms and 2 full size bathrooms. Well equipped kitchen. We had a really pleasant, comfortable stay and would definitely recommend to others. Right in the town centre but very quiet. Slept so well.
In the Area
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Brixham Court, 50-54 High Street, Spelthorne, Surrey, England, TW18 4DY

Main Facilities

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Express check-out
Disabled access friendly
Staying at Staines City Centre by Charles Hope is a good choice when you are visiting Spelthorne.
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What's around Staines City Centre by Charles Hope

Brixham Court, 50-54 High Street, Spelthorne, Surrey, England, TW18 4DY
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Exterior Staines City Centre by Charles Hope
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General
In Staines (Staines Town Centre)

Location
With a stay at Staines City Centre by Charles Hope in Staines (Staines Town Centre), you'll be a 1-minute drive from River Thames and 7 minutes from Thorpe Park. This apartment is 6.5 mi (10.5 km) from Windsor Castle and 7.5 mi (12.1 km) from LEGOLAND® Windsor.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Thames Path - 0.3 km / 0.2 mi
River Thames - 0.3 km / 0.2 mi
Staines Bridge - 0.4 km / 0.3 mi
Magna Carta Monument - 3 km / 1.9 mi
Thorpe Park - 4 km / 2.5 mi
Royal Holloway, University of London - 4.2 km / 2.6 mi
Runnymede - 4.8 km / 3 mi
Virginia Water - 7.5 km / 4.6 mi
Savill Garden - 7.9 km / 4.9 mi
Kempton Racecourse - 8.4 km / 5.2 mi
Frogmore House - 9.3 km / 5.8 mi
Windsor Guildhall - 10.1 km / 6.3 mi
Coworth Park Polo Centre - 10.1 km / 6.3 mi
Windsor Royal Shopping Centre - 10.3 km / 6.4 mi
Theatre Royal - 10.5 km / 6.5 mi

The nearest airports are:
Heathrow Airport (LHR) - 11.3 km / 7 mi
Farnborough (FAB) - 35.3 km / 21.9 mi
Gatwick Airport (LGW) - 65.2 km / 40.5 mi
London City Airport (LCY) - 104.8 km / 65.1 mi
Luton Airport (LTN) - 61.1 km / 38 mi

Business Facilities
Featured amenities include express check-in and express check-out.

Rooms
Make yourself at home in one of the 11 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.

All facilities in Staines City Centre by Charles Hope

Common Space Staines City Centre by Charles Hope
Common Space
Exterior Staines City Centre by Charles Hope
Exterior
Bedroom Staines City Centre by Charles Hope
Bedroom
Others Staines City Centre by Charles Hope
Others
In-room Bathroom Staines City Centre by Charles Hope
In-room Bathroom

Accessibilty

  • Disabled access friendly

Public Facilities

  • Smoke-free area

Hotel Services

  • Express check-in
  • Express check-out

Accommodation Policy & General Information in Staines City Centre by Charles Hope

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards and debit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a security system and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Staines City Centre by Charles Hope
11
Another facilities in Staines City Centre by Charles Hope
Disabled access friendly, Smoke-free area, Express check-in, Express check-out

Frequently asked question in Staines City Centre by Charles Hope

What is normal check-in & check-out time at Staines City Centre by Charles Hope?
The standard check-in time at Staines City Centre by Charles Hope is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Staines City Centre by Charles Hope?
Staines City Centre by Charles Hope is a 3.5-star hotel.
How many rooms are available at Staines City Centre by Charles Hope?
Staines City Centre by Charles Hope has 11 rooms in total.
What do past guests say about Staines City Centre by Charles Hope?
Staines City Centre by Charles Hope is well-known for its Service and Facilites, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Staines City Centre by Charles Hope

8.2
Very Good
From 56 reviews
Cleanliness

8.8

Room Comfort

9.2

Service and Facilites

10.0

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Traveler Reviews Staines City Centre by Charles Hope

Number of reviews per page
20
40
Top reviews
Verified traveler
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The description of the property was incorrect. They only show the first and the second floor. They did not show the parking lot, which had a lot of traffic a lot of noise trucks delivering at night and kept me awake. Unfortunately, we were here for an examination at the college of law and disturb our peace of mind however, the place is very nice, but the location stinks.
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Evelyn
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

NO ACCESS. DO NOT BOOK. I booked this hotel after a terrible experience at nearby hotel. I couldn't get access to the hotel and contacted the host but did not get a timely reply so I couldn't get into the hotel. After waiting 1.5hours, I contacted Hotels.com to complain and rebooked a 3rd hotel, which was amazing. I tried to get a refund for this hotel stay thru Hotels.com, but they told me they couldn't reach the property owner (surprise surprise!) so I was denied a refund.
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Prerana
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Upon reaching the destination they gave us a code to enter the building and everything then all of sudden they said the room is all full and they cannot accomaodate when we had paid in full. No comminication and no one answered the phone. I had to book last minute in nearby hotel and i am still awaiting for my refund of over £300 . Worst experience ever
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pauline
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location
Jennifer
icon-with Children
with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Amazing stay so clean and safe area. Host was amazing
Loraine
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Overall as expected. Parking very convenient. Shower in en-suite unusable and skirting board broken. Advertised for 4 guests but only 3 chairs at the table.
Dajana
icon-with Friends
with Friends
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Did not end up staying. Had trouble getting the door to open.
Jessica
icon-
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Bedding was dirty and had cigarette burns in it… check in was awful due to wrong information given…kitchen was dirty and so was the sofa! Really awful value for money
Lisa
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Apartment was excellent, very clean with everything you could need. I would have given it 5 stars but unfortunately the mattress was too thin and I could feel the springs through it, so not very comfortable. A thicker more expensive mattress or at least a thick mattress topper. Would solve the issue. Central location in Staines Upon Thames, so super convenient. Would I stay here again, the answer is Yes.
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pauline
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Poor directions to entrance
Suzy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The property we stayed in was beautiful, equipped with everything you needed. The only downside was the hot water for the showers ran hot for 1/2minutes then went freezing cold. We did report this and somebody was meant to come out to resolve this but unfortunately the 2 nights we was their the problem didnt get resolved the comunication wasnt brilliant. The matter was never resloved.
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Noemi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Nice and spacious apartment, I love it!
Kaleigh
icon-with Partner
with Partner
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Overall this apartment was a fantastic stay! Located just above Staines (literally any shop you might need is within a 5 minute walk), the apartment was private but not desolate and surprisingly quiet for its location so close to the main public spaces. As mentioned in previous reviews, it was a nightmare trying to find the entrance (you have to go down a side street and walk through a partitioned truck loading zone), especially when arriving in mid-afternoon amongst schools letting out and commuters heading home. However, once we found the correct entrance and made our way to the apartment, we were very pleased with how clean and spacious the area was! The mattress left a bit to be desired (very thin and sometimes springs could be felt), but the linens were very clean and otherwise comfortable. The kitchen was well stocked to be able to cook. The shower was plenty spacious, but the tiles just outside were a bit loose and could be felt rocking when stepped on getting in and out. Another huge plus, the apartment is a short 10 minute walk from a very nice public train station making it very tourist friendly if you’re looking to plan trips into Zones 1-5 for tours or sightseeing! Overall a great stay…once we got there! Staff on site were very friendly upon check-out, even offering to help us store our luggage for a brief period before our train. However, in trying to find the entrance and proper location for the apartment, staff on the phone were not as helpful.
Read More
Greg
icon-with Partner
with Partner
8.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

They really need to emphasize that the entrance is at the rear of the building in a shipping and receiving lot. On the good side: Convenient location for shopping Convenient location for transit Modern kitchen and bathroom On the not so good side: Noisy slamming doors. Hard bed. Lots of stairs to apartments. Limited supplies in kitchen. No view other than trucks loading goods.
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salum
icon-Business
Business
2.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

worst place ever so not understanding
Heather
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

I loved that this property was in the heart of things. All kinds of shops very close. The train was just about a 10 minute walk. We enjoyed our stay and would stay again if we were in the area.
sean
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Fantastic apartment but finding the entrance and gaining entry was a nightmare.
Megan
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Spacious, clean and well presented apartment. 2 double bedrooms and 2 full size bathrooms. Well equipped kitchen. We had a really pleasant, comfortable stay and would definitely recommend to others. Right in the town centre but very quiet. Slept so well.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

The only real issue that was experienced was access to the property at the beginning. I found this an irritation which was resolved by the support team on the phone. I was worried about the location and it was strange to access from a service road and also that the initial door access was left open a number of times. The room was clean, tidy and a great location.
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Alan
icon-Leisure
Leisure
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Good quality accommodation and great prices. Very convenient to amenities and transport
Number of reviews per page
20
40

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Exterior 4 Staines City Centre by Charles Hope

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.