The Olde Kings Arms

Clean room and good heating

Friendly welcome all staff helpful and good breakfast included in the overnight stay. Our room needed a little bit of TLC as ceiling light broken and ceiling decor looked tired. But the rooms were clean, bed was comfortable, fresh clean towels provided and tea /coffee facilities well stocked. Overall a nice relaxing quiet stay and would be happy to use again

Rooms very small accessible room had doors not widened so only just got in. Says has good access ability but steps into pub area with two doors. Unable to use accessible toilet due to function in that area. All tables had reservations on them so unable to eat there on evening.

Really enjoyed my time

Air conditioning meant the windows remained closed and outside noise kept to a minimum, while keeping the air in the room fresh. Room was not on a main road, but next to a footpath. Beds were comfortable. Room and ensuite were clean. Wifi was poor, maybe due to old building having thick walls. No parking, but parked on the street to unload and check in. Inexpensive car park nearby. Great for one night's stay.

The staff are amazing and really made us feel welcome! The pub is great, with lots of history, good food and great service. The room itself is a bit dated, but clean with a comfortable bed. Love the old town location and 16th century history.

Charming and quirky old hotel. Friendly and efficient bar/check in staff. Spacious and clean room. Room 6 is due a refresh. Decor looking a bit tired. Slow service taking breakfast order and food not quite up to usual high standard.

Charming old coaching inn. I stay here regularly when visiting Hemel. The service and breakfast is always excellent. Room no 1 is one of the smallest and usually OK. On this occasion, there was a noisy fan outside the room which meant I didn’t get much sleep.

Overnighted at this historical and characterful abode. Great hospitality in a unique setting.

The staff was great and Polite. No parking available had to walk 5 mins to carpark that you could only pay till 6pm then it was free till 8am but had to go back to get another ticket if you was planing on not leaving till after 8am. The place need a bit of freshing up. Stairs to my room was very steep and narrow. The room was ok but needed some work. The shower only had one temperature and that was cold. But the bath water got hot so not end of the world. Heating in my room, was either to hot or cold. Bath room needs a clean and lick of paint. Food, The cooked breckfast was alright not amazing. Coffee was horrible. Creamy mushroom starter was nice but a bit oily, stake and chips main, chips not cooked enough was hard and not sure what they put on the stake to cook but it ruined the taste.

Real ale pub with a cracking breakfast Plenty of on street parking opposite Plenty of restaurants nearby Friendly staff

Friendly staff and impressive 16th century coaching Inn on the cobbled old town high street. Bedroom was small, but not uncomfortably so. Shower head was split causing water to spray everywhere except where it was needed! Small bath towels.

A welcome change to the usual chain hotels. Loads of charm, albeit with creaky floors and dodgy plumbing.

This was a 1-night stay for work. I was in room 3, which was at the rear of the pub. The room was small with not a lot of floor space (which was okay for 1 night). Heating was from an air conditioner in ceiling, so could not have on over night as it made a noise. Ensuite was cold (this was in December) and just about alright for size. Wifi was good. There was a green exit light above the door which meant the room was not dark when lights off. Breakfast is included and starts at 7am, but on my stay I had to wait until 7:30 for my cooked breakfast and I was the only person waiting for breakfast

Always really welcoming. Great food. Good location.

Always quirky, bit shabby but a warm welcome and great breakfast.

Exceptional service and lovely evening food

Good breakfast choices. Friendly staff.

The room was fabulous, beams and full of character. The bec was very comfy, especially the woollen blanket! There was a fair bit of dust around. The bath was grubby. The shower headwould not stay up. The menu for me was limited as I am a lactose intolerant coeliac but the chef did manage to conjure up a gluten free pizza base with vegan cheese, so full marks for him for effort!

We had booked for two nights, but we only stayed for one. I booked a twin room, but got one with a double bed and a single bed. The single bed was really uncomfortable, just a thin mattress over lumpy springs, so we couldn’t use it. The double bed was fine but the pillows were hard. The bathroom looked as though it had been refurbished, but the sink had a crack and the plug hole was dirty. The worst thing was the shower door. The plastic edging was filthy with green mould around the bottom. The pub was in need of refurbishment, the window frames were rotten and the stone floor behind where I was sitting had crumbled. The food was fine and staff were lovely. I would not go back and we left afte4 one night because nothing felt very clean.