AC Hotel Strasbourg

The room, and hotel in general, was spotlessly clean. Staff were friendly and polite. The issue was with housekeeping and responsiveness: We were disturbed twice, at around 5pm, by staff wanting to clean our room. The first time she knocked, then immediately let herself in. Luckily, we were dressed. I think it's important to point out, due to pivacy issues. We asked for toilet paper, and waited over 30 minutes before we had to ring down to reception again. Despite these, on the grand scale of things, rather small issues, we really enjoyed our stay.

All was working as expected

Nice clean and helpful environment

Room was available for early check in. Great room, friendly staff. Great location

Hotel was clean and comfortable

The rooms were very clean and tidy. Personnel friendly. We found parking both paid and unpaid very close to the hotel which was very convenient. It was safe to park the car outside. Complimentary water was provided on day 1, thereafter no refills. Breakfast was the most chaotic time of day, and overpriced for what was offered. Cutlery was always in short supply. A bigger room and a wide layout across the room would avoid the conjestion.

Welcoming staff, great location, comfortable room, great value

I am not sure what genius designer decided to create a hotel room without a separate bathroom. Basically if you like to perform natural bodily functions without a trace of privacy, then this is a hotel for you. This brand is supposed to be luxury, but I guess that's not the case in Europe. The sink is right in the middle of the room, which seriously cuts the living space. It's way too expensive for what it is

Facility is prestine

Nice hotel. Located about 10 minutes from the city center. Located right by the bus and tram station. Very clean and friendly staff.

It was a terrible choice of a hotel for us. We asked for a quiet room only to be put on a floor with a very noisy group booking and underneath the restaurant. Late into the evening there was scraping of the chairs and walking in high heels right above our heads, music. We had to change rooms in the middle of the night as even though we were told that the noise would stop at 23:00 it still continued. When we asked again why this was so, we were told that obviously there was tidying up after the last service and the noise would possibly go on for a couple of more hours. When we said if we could change in the morning, we were told that the available room might be sold to another customer and we would be stuck with the room just below the restaurant for the rest of the stay. The housekeeping is very poor. The floor was not wiped once for the whole duration of our stay. There is no real lounge, lobby. If a large group arrives and you are in the small area with comfortable lounge chairs by the entrance of the building, you are surrounded by luggage and people shoulder to shoulder. I would recommend that you choose a different Marriott in town. This is a very poor standard for a Marriott hotel.

You can park for free behind the property or use the underground parking garage. Pharmacy next door. Entrance is better in back than the long ramp in front. Staff speak English. Very nice property. Very modern technology in room. Push button shower head! Large tv on wall. Fluffy but firm mattress. USB ports on wall next to bed.

All good

Honestly this is a very mediocre hotel. The worst thing about this hotel is the breakfast . My husband and I are vegetarian and we really struggled here. There is only three types of serial and basic bread as an option. There were salad present but when we found small pieces of ham had fallen into the salad ( I guess from the rest of guest using it ). There are around 7 staff present in the tiny breakfast area constantly “cleaning” or “filling” the breakfast up- it was very off putting to have them present right next to you throughout the breakfast. We complained to the manager and we’re reassured the next day we will have more Option. However this did not happen. The room was also badly designed with sharply edged chairs and furnitures . It was not a relaxing experience and there are far better hotels in Strasbourg that we will Opt for the next time we stay

This is a nice new hotel conveniently located near the Salle Erasme venue. Rooms are very compact with the bathroom integrated into the room layout (e.g., vanity sink in the middle of the room) and there is virtually no privacy using the shower and the commode. There is a frosted glass wall and door that separates these areas but again, virtually no privacy so this hotel is perfect for the solo traveler or couple that does not need inter-privacy. Staff was wonderful.

Great amenities, location, staff, and experience.

Great value for money. Everything is clean and new. The bed is very comfortable. Easy access to the city's attractions.

Alles gut

Hotel is really nice, clean. Bathroom situation is not the best, since the sink is in the room and toilet and shower are separate. Staff was not friendly at all during check in. Also hotel is not that much decent. We stayed on Saturday night and you see a lot of prostituees come in. At first we thought it was not that serious, but when we went outside you could see the windows of the rooms. And you could clearly see all the intercourse of the people through the window.

Hôtel magnifique personnel au top recommande chaudement