ACE Hôtel Troyes

Hotels
9.0
/10
Exceptional
793 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Ace hotels - you know what you’re getting. No fuss but good value. Great location for one night stopover. Aldi/shops two minute drive away. Very close to small airport so had some noise from small planes flying about. Clean hotel and room. Staff helpful. Had to retrieve extra towels etc from reception as bathroom was set up for one person, not three! Couldn’t get the air con to work, was set on heat. Fortunately in April it wasn’t too hot!
Ernst Jan
10.0
/ 10
Great hotel. Great staff! Lovely beds. Convenient location for the motorway.
Peter
10.0
/ 10
Excellent place for a stopover on the way to the alps or south of France, comfortable & convenient. There are 2 restaurants just across the car park, as we stayed here on both legs of our trip we tried both. First was a traditional French restaurant, good food & reasonably priced. Second was a fish restaurant, excellent food & they offered a 15% discount to residents of the hotel. Both were busy with locals, always a good sign.
In the Area
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Rue d'Auxerre, le bas de la fourche aux Moines, Arrondissement of Troyes, Aube, Champagne-Ardenne, France, 10120

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at ACE Hôtel Troyes is a good choice when you are visiting Arrondissement of Troyes. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around ACE Hôtel Troyes

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Rue d'Auxerre, le bas de la fourche aux Moines, Arrondissement of Troyes, Aube, Champagne-Ardenne, France, 10120
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Discover More About ACE Hôtel Troyes

Location


Staying at ACE Hôtel Troyes is a good choice when you are visiting Arrondissement of Troyes.

About ACE Hôtel Troyes

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ACE Hôtel Troyes.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, ACE Hôtel Troyes is the right place to stay.

All facilities in ACE Hôtel Troyes

Others ACE Hôtel Troyes
Others

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Hotel Services

  • Newspaper in lobby
  • Multilingual staff
  • 24-hour Receptionist

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Breakfast

General

  • Parking

Accommodation Policy & General Information in ACE Hôtel Troyes

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately EUR 9.90 for adults and EUR 5.50 for children
  • Pet fee: EUR 6 per pet
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
16:00 - 00:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ACE Hôtel Troyes
57
Another facilities in ACE Hôtel Troyes
Others, Smoke-free area, Newspaper in lobby, Multilingual staff, 24-hour Receptionist

Frequently asked question in ACE Hôtel Troyes

What are available facilities at ACE Hôtel Troyes?
There are top facilites at ACE Hôtel Troyes such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at ACE Hôtel Troyes?
The standard check-in time at ACE Hôtel Troyes is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does ACE Hôtel Troyes provide breakfast?
Yes, ACE Hôtel Troyes provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in ACE Hôtel Troyes

9.0
Exceptional
From 793 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

8.4

Service and Facilites

9.0

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Traveler Reviews ACE Hôtel Troyes

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ace hotels - you know what you’re getting. No fuss but good value. Great location for one night stopover. Aldi/shops two minute drive away. Very close to small airport so had some noise from small planes flying about. Clean hotel and room. Staff helpful. Had to retrieve extra towels etc from reception as bathroom was set up for one person, not three! Couldn’t get the air con to work, was set on heat. Fortunately in April it wasn’t too hot!
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Sian
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Generous family room for a one-night stopover on the way to the Alps. Very clean and comfortable. For us, a downside was not being able to purchase a drink (could only buy with a meal). We opted not to have breakfast, but stopped at a wonderful boulangerie just down the road.
Ernst Jan
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hotel. Great staff! Lovely beds. Convenient location for the motorway.
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Excellent place for a stopover on the way to the alps or south of France, comfortable & convenient. There are 2 restaurants just across the car park, as we stayed here on both legs of our trip we tried both. First was a traditional French restaurant, good food & reasonably priced. Second was a fish restaurant, excellent food & they offered a 15% discount to residents of the hotel. Both were busy with locals, always a good sign.
Read More
Malcolm
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Nice clean and tidy, breakfast good
Kelly-Ann
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The property was nice and met our needs. The parking lot was large and allowed easy access with our luggage with the elevator ery close to the front desk and door. The only problem was when we arrived, we were asked if we wanted to pay for breakfast and I said yes. Ðispite having 4 people in the room, we were only charged for one breakfast and had to pay for the other 3 as we were leaving. A minor inconvenience but one that should have been avoided with a bit of commen sense. Breakfast was limited in options, but given the price definitely worth it.
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Donald
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Very welcoming. Very convenient as overnight Sumitomo between London and Chamonix. Adjacent restaurants Marcel (last orders 9.30pm) was perfect. Very fast, friendly service, good food, made the stay enjoyable as well as functional.
Donald
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Fine. Only 1 towel for 3 guests and asked at check-in but then had to ask again. Waited and was OK. Marcel restaurant opposite is terrific. Extremely quick service and good variety of well prepared and cooled classic dishes. Marcel makes ACE a hotel we will likely visit again when breaking journey from Londin to Chamonix
John
icon-Leisure
Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Overnight stay in this clean and comfortable hotel. A couple of restaurant options next door, the seafood one being surprisingly good! A little too far out of the centre if that's what you want, but easy to get to from the autoroute and absolutely ideal for an overnight stay.
Shalom
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

We enjoyed our overnight stay at ACE. The carpark was convenient,we felt safe.The room was comfortable and we were able to put some food in freezer bags in the fridge and freezer. We enjoyed being able to take hot water for coffee and soup from the breakfast room even though it was late at night. The man at reception was very helpful and pleasant.
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Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

We stopped by for a break on our way to south of France. I must say the gentleman on the counter (night shift) was nice, however the room had problems, the bed was wet, not the sheets, I’m talking about from underneath. GOD knows what it was but I let the team know they said they could not change rooms, but they gave some additional sheets. Regarding price, I wouldn’t say it was the cheapest either.
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John
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Good place for a stop-over. A bit out of the Town Centre and only a couple of restaurants, albeit next door, which were ok. Quiet, clean and comfortable. We had 2 cans of beer from the bar and then they they ran out, even though the hotel was nearly empty!
Christine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Clean hotel with friendly staff
Michel
icon-Business
Business
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

ACE is an European chain of hotel with fair standards atva very reasonable price. The major trouble is to FIND the hotel as GPS will ask you to cross a cow field . The entrance come from a shopping centre. Staff was fine, room fair goid, much space, no fridge, view of the fields. Located a bit outside, so to go to centre town, you need a transport.
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Mary
6.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Average ground floor room. No luxuries such as coffee making or toiletries. Very poor breakfast.
debbie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Excellent price for a stopover. A short drive into the city centre.
Alison
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The hotel was perfect for our pitstop on our way back to UK from Italy. The reception was open 24 hrs, the staff were friendly. The rooms were clean, spacious and showers were also large. The reason for giving 4 stars is that the 2 rooms were not equipped with towels or glasses for a total of 5 of us. This meant we had to go down to reception, which is fine and they had no problem giving them to us, but if it is about saving money and the environment then I do not understand why they do not ask at check in, if towels and glasses will be required and if so, giving them to us at this point. especially when we checked in very late, just after midnight.
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Pam
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Good hotel for an overnight stay. Only criticism is that there was only 1 bath towel between the 2 of us and it was a very small and thin towel at that. Unnecessary and inconvenient
james
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Good stop over.
Malcolm
8.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Hotel was nice clean and tidy, will stay again
Number of reviews per page
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