Comfort Hotel Paris Porte d'Ivry

Nice place but very far and small rooms

Secured parking, closer to train station and AC was not that great during heatwave in France

Updated hotel.

Truly, a terrible terrible place. You should absolutely avoid it. I can’t recall ever giving a negative review. Generally I just don’t put them. But this place was terrible.

For hotels, If we don’t like the place, we generally don’t give reviews. However, this one was so bad that it seemed warranted. Just don’t stay here. It’s really very bad. They’re incredibly rude. They stated that they had air-conditioning and they did not. It was very, very hot. And we require very little and have very few expectations when we travel. But this one was truly unacceptable. Really please avoid this place.

The room was very basic and small. No coffee nor fridge included. The half glass shower is super inefficient. The water splash out everywhere. The air conditioning is nice when the heat wave hits the last few days. Don’t expect too much. Not suitable for long stay.

Ended up booking another hotel because it was bad. Dirty reception. Staff looked scruffy and unprofessional. Room was not ready when we got there. It was run down. There was mould around the shower. The room was dark and very small. The pillows were big horrible cushions. The area around it was run down. Waste of time and money unfortunately as we just couldn't stay there.

AVOID AVOID AVOID unless you have no choice and it's dirt cheap because it's worst than a motel in the US. I stayed at this hell hole for 3 days because i pre-paid. Only the last day, the check in was normal and professional by a nice ftench girl. HOWEVER, STILL WON'T RECOMMEND IT.

Check my previous stay review. This stay, a true petty representative did give us a better room and exploration like a professional. She actually dress like a pro with polite voice and smile. AVOID AT ALL CAUSE for Family Room.

I booked April 2 to 4, 2 nights. From the start, i had a bad feeling. The entrance is old and ugly. When I got to the counter and say bonjour to the woman, she was busy on her laptop. She told me to wait 20 minutes when. There was no one waiting. I assumed that it's because of 2pm check in. No explanation or smile. When it was 2pm, a black man (manager) check me in. He told me that i had to pay over 600 euro for the second night. I was confused and told him that it was prepaid. After all that, he gave me room 331. Once we enter the room, it was like we enter the 3rd world hotel. There was no blackout curtains, only a see through white curtain that was useless. At 3am, it felt like 7am because of the outside hotel lights. No phone in the room to call for service. The room was dirty, we want to leave but we can't because it was prepaid. I went downstairs to speak to a male representative (30s) becausethere was no electricity. He was friendly and fixed the issue. We took a shower and the water just runs out to the bedroom. We had to use towels to contain the water from going further. The shower heads we yellow from years of use. It was disgusting. This time, I went downstairs again and asked for a room change but he told us that it was full. My family was mad at me for booking this hotel. I wanted to complaint to Expedia but we had another night on the 11 of April. It was hell on Paris. All family rooms are for handicaps. Not worth >$100.

Room was small and dirty

Awful experience. Poor customer service, lack of hospitality, and extremely rude staff. The breakfast was very average, yet they charge a high amount for it. Definitely not worth the stay.

Room is too small, value for what you pay not there, breakfast is very basic and not good quality or fresh products for 13 Euro per person, staff are friendly

switched the price scam chrged me more than i had paid on hotels.com website

the hallroom was too dark, some ceiling lights are off. Is this a Paris thing or just no one bothered to fix the hallway lights on the 3rd floor. it scares the heck out of me each time i walk in there. Get some fix that please. Common now. this is a hotel, get those lights fixed asap always

The lights kept going off and the staff on the first day wasn’t welcoming

When I arrived the gentlemen at the front desk was rude. I knew check in was at 2 but he called me up just to tell me again check in was at 2. Didnt even check if rooms were ready or try to help me in any way. Finally a gentlemen with name tag that said Epongue called me up to try to get me in my room early. Total opposite from the other gentleman. That was just the check in but overall room service lacked! They didnt really clean, they just made the beds. Floor was untouched and they took our towels and never brought new ones! I had to go downstairs to get new ones but I was denied towels. I was told to come back in the morning to get them. Again, staff was rude when I requested towels and rolled their eyes at me. Not to mention coffee machine in the lobby was off in the morning, so no coffee for people staying I guess you has to pay for the breakfast which I wasn’t going to after all the other experiences there.

A little bit too far

This was a poor stay, when we got there they had given our room to someone else (apparently with the same first name) so they left us for 25min in foyer waiting. Then put us in another room, but failed to transfer our breakfasts over, so next morning 20min trying to sort that, paid breakfast for the 3 days then next day they weren't on the system. Just terrible service. Then the final straw was that they took our towels and did not replace them so had only a handtowel on last day. So each of these errors by themselves would have been a mistake but together they ruined this break, and I would not recommend this hotel. Also they do not give you pillows, we had a small cushion each. So the name comfort hotel is misleading. Its a long way from anything, so need Uber or long walk.

Overall it was comfortable, but the room lacked storage space (closet, drawers). The breakfast was so-so, not great.