Hotel Trianon Rive Gauche

Spotless room. Second time I stay here. Excellent breakfast. Polite and helpful staff. Will excellent location. Will come back

Yes, the breakfast was wonderful and the balcony was amazing!

classic, friendly and helpful staff. Good location, I would recommend.

Great location near Lux Gardens and Boul Mich, restaurants, cafes. Helpful attentive staff. Clean, a bit “faded”. But the big downside is: no soundproofing! Very thin walls. Stayed three nights - had to change rooms after one night of listening to neighbor’s all night movies on TV. Dialog and music. They called her to turn it down at 1 AM per our request. Second room was not much better, though it seemed newer. Guy on his phone loudly till after midnight. Again, called the desk and they came up to knock on his door to ask him to be quieter. It worked somewhat. We kept that room when told any other room would be much smaller. Hotel staff was sympathetic but obviously can’t control the caliber of their clientele - and those guests’ behavior was rude! Quieter from that room the third night, but slamming doors till after midnight from two other rooms on the floor with a child going back snd forth. So, we were not satisfied with comfort since we got no rest. Hard enough trying to re recover from jet lag! Disappointed - won’t stay there again. Till they soundproof their walls!

Beautiful breakfast, cake and tea afternoon, very congenial staff, easy walk from RER from CDG. I will absolutely stay there next time.

Location is great, employees were wonderful. Loved the breakfast buffet.

We have stayed at Trianon consistently for four years. The service, location, and staff are excellent. Unfortunately, the newly installed elevator was out of service for most of our 10-day stay. In addition, the ser ice elevator was out of service many days and we had to walk up 6 flights to our room.

Overpriced, mismanaged hotel — and Expedia offers no support even during a health-related crisis Our 4-night stay at this hotel was a complete disappointment — and Expedia’s failure to step up when it mattered most made everything worse. 1. Hotel: False advertising and no onsite management The elevator was out of service the entire time, despite being listed as a key amenity. This created serious problems for a guest with mobility issues and knee problems. Staff were powerless to offer help and unable to contact anyone in management — which was essentially non-existent throughout our stay. One receptionist, in a stunning show of arrogance and incompetence, told us “the elevator isn’t broken — a technician is coming to fix it.” It never worked once. Rooms were stuffy and poorly ventilated, and the air conditioning unit was badly placed — blowing directly onto the bed. We had to request a room change due to health concerns related to the carpeting, which the staff struggled to communicate clearly, at first suggesting the same room would somehow be “modified.” Breakfast felt like a school cafeteria — overcrowded, with far too few tables and no system for checking in. Instead, staff disrupted guests mid-meal asking for room numbers — awkward and unprofessional. 2. Expedia: Zero empathy, zero protection We paid over $300 CAD per night, only to see the same room and dates drop to $16 CAD within 12 hours on Expedia. When we contacted customer support, they showed no willingness

convenient. old. good breakfast. gawdy. elevator situation is ridiculous.

Loved this hotel. Staff was extremely polite and friendly.

Hotel Trianon doesn't deserve a 4 star - 2 stars at best. The front desk staff were unfriendly, ill-mannered, and not very helpful. Not even when I walked in with a cheery Bonjour. One of reasons we chose this hotel is because it was advertised as the rooms having A/C. This was not the case during our extremely hot summer stay recently. One of our rooms never had a working A/C unit and we had a very temperamental unit in another, where it only worked sometimes. We reported the problem, and they did nothing, not even attempting to offer a room change. Another huge problem is that the elevator only worked or rare occasion during our entire stay. It was dreadful, to say the least. Also, the tea reception hour is a joke. If you didn't arrive within the first 15 minutes, everything was gone. So much disappointment. We won't be staying here again.

All the modern amenities one hopes for in the room - device hookup outlets, well lit, clean comfortable bedding and bath, safe in room, nice television with Netflix - but with the okd-school Parisian decor. Loved it and will be back.

Very convenient location to explore old Paris and on metro line to Roland Garros, main reason I chose it. I usually stay at 4* hotels. Would class this as 3*. Decor dated, bedrooms need refresh and it isnt usual in 4* to permanently store hoover & cleaning supplies in full view on main stairs. Was already in shower before bed when I found out bodywash container was empty & no shampoo provided. This is standard for 4*. Had to get out of shower already wet to call Reception for bodywash & shampoo. What followed was a Fawlty Towers style sketch of Reception dropping off bodywash (in refill pouch that dont stand up), leaving before I could ask where the shampoo was, them returning with shampoo, me saying I had no scissors to open either pouch and them instructing me to remove dispenser from the container fastened to the shower wall to use it to pierce the pouches open. They then spent 10 minutes in bathroom trying to dismantle the on-wall container to refill. All this time I was still soaked & asked them to carry on sorting out next day as it was gone 10pm & I needed to finish shower & go to sleep as leaving very early next day. After finishing shower, discovered hotel hairdryer didnt work and had to request replacement & wait for that to be brought. Gave me 1 with tiny cable meaning I couldnt be anywhere near a mirror while drying my hair. All of this added an hour to my shower time and curtailed my sleep on a very busy day. Great base but definitely not a 4*. Wouldnt stay again

We stayed here for 3 nights and loved the area. Staff was very friendly but The hotel it’s self is dated, dark colors make it feel small and older, a door that opens the opposite way which makes getting in and out with luggage a struggle and a small corner shaped bathroom with you paper behind you. I was ready to move when our stay was up… I do like the Latin Quarter, had great dining, metro and stores near!

This is a beautiful boutique hotel, very convenient to shopping, public transportation, venue, such as Notre Dame, and the Luxembourg Gardens.

Bed línens smell bad

Very nice, even fancy, hotel. Looks like a fairly recent refit, maybe. My single room was pretty tiny, though. Nicely appointed, just a little cramped. Top floor (7th) with the main elevator out of service. Soon to be fixed I was told.

Good location. Good amenities. Room was clean. Housekeeping fell short…didn’t restock coffee, toilet tissue, etc. Nice balcony but limited views. Main elevator out of service during entire stay. Service elevator broke down during stay. This in an eight story building. For the price we paid, we should not have experienced any of these inconveniences.

Need the New elevator ASAP

Really nice experience although the hotel was under construction while we were there and it did impact our stay a little