ibis Paris Porte d'Orléans

I really love this line of hotels, Ibis. I always try to choose them. The positives include the convenient location. There are cafes, restaurants, shops, and a pharmacy nearby. The staff was quick to respond to my requests. The breakfast was delicious and plentiful, with something for every taste. The coffee was delicious, even though it was from a coffee machine. Unfortunately, I encountered some negative aspects. The room was extremely cold. The old windows were windy and draughty. I had to put my pillows on the windowsills. The TV only worked on one channel. Even the toilet—I had to call a repairman because it was clogged when I moved in. Although the staff helped right away, I had to argue and explain that I needed it done now, not tomorrow. And the worst thing I encountered—mice! There were mice in the reception area!! That evening, I went downstairs with a friend to sit and relax—and mice were running around in the lobby.

They used a clean bed sheets with a permanent stains that really bothered me, they should toss that, I have a picture of it. We stayed 2 nights and the floor smells really bad, we need to open the window to take away the smells, something that they used for floor cleaning I guess and when we came back the room got tidy up and towels changed without us "making a request"for room cleaning, we left our personal things disarranged knowing no one going to touch our room. On the 2nd day was worst we noticed a leak like moist or bubbles on the washroom ceiling which really need attention. The most really annoyinh and most worst part, at 930AM we got disturbed, someone opened our door and closed, when we got up it's the cleaning lady and she came back again opening the door twice in every 30 minutes, We asked her about check up time and explained to her it's not check out time yet and she just said she is new to this hotel.

Missing towels, found dirty bedding, small room

room was clean but old looking

Just Grim

Staff were so helpful. Reception and bar staff were nice.

Everything was fine and according to expectations except for the AC, which stopped working the second night.

Lovely hotel. Well organised.

Advertisement pictures did not match the actual room and it was way smaller than it seemed. The bathroom doorknob was broken, we could not close it. Shower curtain non existent, so water got everywhere. Inside of the toilet was stained and appeared dirty. Scratches and stains everywhere on the walls. The sink blocker was partially broken, making water well up in seconds. Some of the towels were stained yellow. The mattresses were stained as well. The curtains inside the room was broken. The air conditioning was leaking. Housekeeping was not thorough at all. No fridge or coffee/tea table available. Would not really recommend.

the staff wasent friendly for anything you ask them the rooms were so small and congested triple room so small very less space in the room hotel is bit far from city centre too issue finding taxi too for groups

Great breakfast. Room a little on the small side for three people but was happy to find a room for 3 adults. No fridge in room.

A bit of the bare minimum in terms of amenities, no free coffee, basic room. It was clean and felt safe, the area is easy to access public transit. Enjoyed our stay. 7/10

We appreciate the hotel was reasonably priced at the time of booking, even during high season. The room was clean, modern, not too big but just enough for our standards. The location is pretty far from the city centre but very well connected throug a bus stop right at the entrance. Of course, the price is lower to compensate for the distance, so no complaints there. Some problems we had - there was a planned four-hour power shut down throughout the entire hotel, but no one from the staff bothered to inform us, not even upon check-in when they had the chance. Additionally, we asked the staff for help with storing our luggage while we left the hotel to explore the city. Before I left the bags in the luggage room, I asked for a baggage ticket/number so the staff can safely identify that it's ours when we return to collect it. The staff member insisted there were no luggage tags/tickets available and it should be okay as it is. When we came back to collect our bags, a different staff woman was there, asking me for a luggage ticket for proper identification of the bags! Normally, she'd been right to do so, except her colleague wouldn't let me have them upon departure! That caused some delay and inconvenience, though it was eventually sorted out. Finnally, as a couple staying for 2 nights, we've only received 2 toilet paper rolls, which forced me to get more from housekeeping on my own, which I think was avoidable.

Space is very small. The bed toppings keep moving off of the bed ,air condition did not work. I have to leave my passport at the front desk to obtain a iron to use in the room.

Good stay, great service.

Loved the area that the property was located in. Close to two metro stations and a variety of affordable dining options nearby. The staff were quite friendly and helpful. The room was clean and we had no complaints. The only downside is that there is no safe in the room, only the paid lockers on the first floor. A lot of other hotels offer to keep luggage complimentary rather than having paid lockers, so this is the only thing we’d like different. But overall, a great stay and would definitely come back.

Room booked was for 3 people and reservation said 2 twin beds and 1 sofa bed, but only were 2 twin beds when I claimed they said there was an error in the Hotels site, was very uncomfortable

My flight got cancelled. So I arrived next day with previous day reservation. They allowed me to check in after paying EXTRA 50 Euros

Loved everything about this hotel.

The hotel is shown as air-conditioned however the reception told us it is broken down when checking in. My stay was in June and the temperature went up to 33 degree in Paris which is horrible. After checking reviews from others the AC is not working for months but the hotel fails to inform guests in advance. Only thing they did was giving guests a fan and that's all. Due to this my stay is unpleasant.