Arkona Strandhotel

Wir hatten einen Kurztrip gebucht, es war alles bestens aber im Bad (Zimmer 317) müsste dringend die Duschlippe gewechselt werden

Great hotel with phenomenal location, literally steps away from the beach. Great pool area with nice vibe to relax. The spa team, Christina and Bekbolot, were excellent, highly accommodating, great service, and very friendly. The breakfast buffet seemed a bit scattered and all over the place, on the first day, most of the food was empty when we arrived around 9 AM. It was crowded and loud, but that’s to be expected. The staff, especially Alex, were great and very polite. The check-in was decent, check-out was very friendly. We did receive an upgrade to a larger room, which was wonderful. Thank you very much! We will be back.

A great room, helpfull staff and a great location. As close to the beach as you can get and i have always been lucky with the weather. Lots of local restraurants for variety.

The location is nice, close to the beach. There is a band playing at the ground floor sometimes in the evening till 10 pm. The breakfast and dinner buffet was good. The pool is smaller than thought.,but very nice, usually full of kids playing there. The bed is very disappointing, very uncomfortable : there were two single mattresses on a double bed. The bedsheet was not changed during our stay at all as there was a chocolate stain on it.

Great location close to promenade and beach. Rest lousy ie property condition, staff, customer services and noise level. Not a 4 star property as advertised. A cash cow being milked. Noisy bar keep us awake two nights to 2 am despite numerous complaints to police and front desk. No one seemed to care. DDR Deluxe. Needs massive reno and staff overhaul. Tour bus quality for Berlin seniors. Lousy if one expects a 4-5 star hotel: dirty carpets, slow elevators, peeking paint, missing key cards on check in, room not ready at 3 pm, no towels replaced even those on floor, uncaring staff

I rarely write hotel reviews as almost always my experience is what I expect. However this was so bad I am writing my first review for a hotel on here after using this website for years. The biggest problem was the cleanliness, my room looked like it was cleaned 3 weeks before I arrived and wasn't touched until I walked in. Spider webs and dust were in every corner, and of course spiders were everywhere. I stopped counting after I removed the 10th spider from my room. They were coming, mostly, from the patio door, which was left open on arrival, as there were spiders on the patio so if you have any issues with spiders don't come here. There is no AC so if you don't leave the patio door open then the room is hot so its either hot room with few/no spiders or cool room with spiders. I also had towels and sheets with stains, really noticeable stains that if anyone took the time to verify if they were fully cleaned they would not have used them. Finally my last major issue was I did not get the room I paid for. My booking was listed for a room with a french patio and ocean view. I instead got a room with a full patio and a highly obstructed ocean view. Walking around I saw the rooms with the french patio that would have had a much better ocean view than my room which was stuck behind a row of trees blocking the ocean view. This place's only good traits were the breakfast and location, if you stay here be prepared to pay a lot of money for only those two positive things.

We had a family suite with a balcony. The view over the ocean was wonderful, but it was on the first floor right above a smoker's tent (there is no smoking in the hotel proper). On the first night there was some event in the restaurant, maybe a wedding, and the guests went out to the smokers' tent to smoke, drink and shout until 2 in the morning. We had to close the windows for the poisonous fumes and the noise, though there was no A/C on a summer's night. Is it not obvious that a family suite should not be right above a smokers' tent?!

Great location but the hotel is very dated and the service is "old east Germany". We enjoyed the location on the beach, but were disappointed that this fairly expensive 4 star hotel was not up to expectations. Checking was borderline unfriendly and no information about the hotel or facilities were given until asked specifically about each thing, like wheres is the pool, when is breakfast etc. The room was on the bottom floor facing the parking lot. It was extremely hot with the windows facing south. No AC. Wifi intermittent and very slow when it did work. The room was in need of some TLC. The bathroom was out of soap. The breakfast buffet was very nice. However I was lectured (in German, which I speak)) by one of the personnel for not cutting the cheese correctly ( I could only find a fork, but there was a knife in a water container, that I was supposed to use). The lecture contained word like: How awful this was for other customers to see cheese cut like this. Overall this is a hotel I would not come back to.

Nära stranden

Es war sehr schön bei Ihnen

Pænt, rent - lidt sprog problemer med reception

Sehr Gutes Hotel, nettes Personal und ein sehr gutes Frühstück.

Best stay ever.

Tolle Lage, moderner Wellnessbereich, freundlicher Service und sehr gute Matratzen!

Slitet!

Centraal gelegen hotel. Winkels en restaurants op loopafstand. Net zwembad/ bubbelbad en welness/ sauna. Advies parkeren vooraf reserveren.

Fint beliggenhed, fint wellness område, dejlig morgenmad, pæne værelser, lidt slidt men ok rent. Badeværelse forholdsvis nyt og flot. Eneste minus er hotellets aftenbufet, trist, dårligt tilberedt, manglende opfyldning. Til gengæld accepterede hotellet reklamationen og refunderede det betalte beløb for halvpension. Så plus for denne håndtering.

Das Hotel hat eine sehr gute Lage und die Mitarbeiter sind bemüht. Das Beistellbett war eine Katastrophe. Nach viermaligen Fragen nach Ersatz habe ich aufgegeben. Also mit Aufbettung nicht zu empfehlen.

Hotellet var jättebra, personalen, tyvärr väldigt dåliga på engelska. Gick att förboka parkering men tyvärr ingen fast plats. Mycket bra frukost. På onsdag fanns det bubbel till frukosten 😊 supernära till stranden. hotellet var rent och fräscht. Hela Binz är rent och fräscht. Enda nackdelen med denna fantastiska lilla stad är måsar som anfaller om man går med mat i händerna.

Keine Verdunkelungsmöglichkeit des Zimmers. Fenster mit 2fach Verglasung, sowie schlechte Isolierung der Zimmertür, dadurch Aussenlärm stark hörbar. Allgemeine Verschmutzung des Zimmers ( Boden in den Ecken und auf der "Leiste," Fensterbank aussen, Fensterrahmen innen, Schimmel in der Duschwanne, Schmutz am Lichtschalter Bad). Servicepersonal vom Frühstücksbuffet