Best Western Premier Alsterkrug Hotel

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8.6
/10
Very Good
385 reviews

What Guests Say About Their Stay

Ximena

10.0
/ 10
This place was great! The room was clean and comfortable, and the location is perfect—very close to the airport, with a bus stop right in front of the hotel. The front desk staff were incredibly nice and helpful

Kate

10.0
/ 10
Very helpful staff, excellent restaurant, comfortable and clean room. Above average all around! Stayed for one night to be close to airport for an early morning departure. Would highly recommend.

Evelyn

10.0
/ 10
Pleasant hotel with normal-sized room. Comfortable bed, modern, clean bathroom, and everything was clean and well-maintained. Despite being on the street side, our room was extremely quiet. The staff was friendly and efficient. We were visiting family so we didn’t spend much time there and didn’t have any meals there, but it was all quite pleasant!
In the Area
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Alsterkrugchaussee 277, Hamburg-Nord, Hamburg, Germany, 22297

Main Facilities

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This accommodation offers:
Canoeing
Steam room
Bicycle rental
Laundry service
Parking
Luggage storage
Elevator
Garden
Fitness center
Best Western Premier Alsterkrug Hotel is located in area / city Hamburg-Nord. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Premier Alsterkrug Hotel

Alsterkrugchaussee 277, Hamburg-Nord, Hamburg, Germany, 22297
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Lobby Best Western Premier Alsterkrug Hotel
Lobby 2 Best Western Premier Alsterkrug Hotel

Discover More About Best Western Premier Alsterkrug Hotel

General
In Hamburg (Hamburg-Nord)

Location
Located in Hamburg (Hamburg-Nord), Best Western Premier Alsterkrug Hotel is within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. This luxury hotel is 5.1 mi (8.2 km) from Hamburg City Hall and 5.3 mi (8.5 km) from Reeperbahn.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Lufthansa Technik AG - 1.2 km / 0.7 mi
Sporthalle Hamburg - 1.7 km / 1.1 mi
Stadtpark - 2 km / 1.2 mi
Planetarium Hamburg - 2 km / 1.3 mi
EKZ Nedderfeld - 2.5 km / 1.5 mi
Eppendorfer Landstrasse - 2.6 km / 1.6 mi
Cemetery Ohlsdorf - 2.8 km / 1.8 mi
City Nord - 2.9 km / 1.8 mi
University Medical Center Hamburg-Eppendorf - 3.3 km / 2.1 mi
Kampnagel - 4 km / 2.5 mi
Isemarkt - 4.3 km / 2.7 mi
Alster Lakes - 4.3 km / 2.7 mi
NDR Elbphilharmonie Orchestra - 4.7 km / 2.9 mi
Hagenbeck Zoo - 5.3 km / 3.3 mi
Am Rothenbaum - 5.3 km / 3.3 mi

The nearest airports are:
Hamburg Airport (HAM) - 4.4 km / 2.7 mi
Hamburg Finkenwerder Airport (XFW) - 28.1 km / 17.4 mi
Lübeck (LBC) - 75.3 km / 46.8 mi

Facilities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

Business Facilities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Hamburg? This hotel has 2669 square feet (248 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Enjoy German cuisine at Restaurant Alsterkrug, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 106 individually decorated guestrooms, featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Best Western Premier Alsterkrug Hotel

Facility

  • Canoeing
  • Steam room
  • Bicycle rental
Entertainment Facility Best Western Premier Alsterkrug Hotel
Entertainment Facility
Fitness Center Best Western Premier Alsterkrug Hotel
Fitness Center
Functional Hall Best Western Premier Alsterkrug Hotel
Functional Hall
Common Space Best Western Premier Alsterkrug Hotel
Common Space
Lobby Best Western Premier Alsterkrug Hotel
Lobby

Transportation

  • Garage
  • Limited parking
  • Bicycle storage
  • Bicycle rental

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • Outdoor facilities
  • Garden
  • Spa
  • Sauna
  • Steam room

Connectivity

  • Free WiFi

General

  • Fireplace in lobby
  • Parking
  • Terrace

Accessibilty

  • Disabled access friendly

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Conference center
  • Meeting rooms
  • Conference rooms

Sports and Recreations

  • Fitness center
  • Canoeing

Accommodation Policy & General Information in Best Western Premier Alsterkrug Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards, mobile payments, and cash
  • Cashless transactions are available
  • This property uses some solar energy
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Premier Alsterkrug Hotel
106
Number of floors in Best Western Premier Alsterkrug Hotel
3
Another facilities in Best Western Premier Alsterkrug Hotel
Garage, Limited parking, Bicycle storage, Bicycle rental, Vegetarian meal

Frequently asked question in Best Western Premier Alsterkrug Hotel

What is normal check-in & check-out time at Best Western Premier Alsterkrug Hotel?
The standard check-in time at Best Western Premier Alsterkrug Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Best Western Premier Alsterkrug Hotel provide breakfast?
Yes, Best Western Premier Alsterkrug Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Premier Alsterkrug Hotel?
Best Western Premier Alsterkrug Hotel is a 4.5-star hotel.
How many floors does Best Western Premier Alsterkrug Hotel have?
Best Western Premier Alsterkrug Hotel has 3 floors.
How many rooms are available at Best Western Premier Alsterkrug Hotel?
Best Western Premier Alsterkrug Hotel has 106 rooms in total.
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More Reviews from Other Guests in Best Western Premier Alsterkrug Hotel

8.6
Very Good
From 385 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

7.8

Service and Facilites

8.8

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Traveler Reviews Best Western Premier Alsterkrug Hotel

Number of reviews per page
20
40
Top reviews
Lilija
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It's clean and comfortable
John
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The property was clean, bright, and very ambient. The staff were polite and courteous,, but lacked the true focus of customer care. We got there around 11am on the day of our arrival expecting to wait for our 3pm check-in. We were kept waiting for the room even though it was ready before 3pm. Then I had to request check-in even though we were sitting in reception not 2 metres away from the desk. Extremely poor customer service.
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Ximena
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This place was great! The room was clean and comfortable, and the location is perfect—very close to the airport, with a bus stop right in front of the hotel. The front desk staff were incredibly nice and helpful
Rebekah
icon-Leisure with Pet
Leisure with Pet
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The room was very nice and comfortable, paid for our parking, paid the pet fee. All good until I get up at 4:30 am to take a shower, no hot water. My husband goes to the FD had clerk go to another room to try the water and still no hot water. My husband was told it would be a couple hours before the person who handles that came in. In the end we had hot water 15 mins before leaving, which was good. Apparently they turn off the water heater at night? The clerk says it has happened around the 4am time before.
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Benedikt
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great stay!
Kate
icon-with Partner
with Partner
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Very helpful staff, excellent restaurant, comfortable and clean room. Above average all around! Stayed for one night to be close to airport for an early morning departure. Would highly recommend.
Gert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Location close to airport. Easy access to public transportation.
Jurgen
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great Hotel with a very good restaurant.
Evelyn
icon-with Partner
with Partner
10.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Pleasant hotel with normal-sized room. Comfortable bed, modern, clean bathroom, and everything was clean and well-maintained. Despite being on the street side, our room was extremely quiet. The staff was friendly and efficient. We were visiting family so we didn’t spend much time there and didn’t have any meals there, but it was all quite pleasant!
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Todd
icon-with Partner
with Partner
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

The only issue was road construction all down the street in front of the building. Not much that they can do about that!
Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Wonderful facility. Beautiful rooms and great service from all customer agents working there. From housekeeping to front desk and kitchen. But be aware if you need parking you need to arrange prior to arrival. There is street parking but not always easy to find.
Mathew
icon-Business
Business
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Nice hotel, clean rooms, close to airport.
Jane
icon-with Partner
with Partner
8.0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

Lovely hotel, booked as we had a concert to go to at the sports hall near by, but a little bit far out of Hamburg, had to get a bus then a train in.
Roswita
icon-with Partner
with Partner
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Absolutely delightful German restaurant dinner! Surprised & Thrilled!
Joni
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Centrally located near the airport and walkable to the Ubon train.
Horst
icon-Leisure
Leisure
10.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

Nicely renovated property. Clean rooms for a reasonably price. Local transportation is ok, but scheduled too infrequently (weekend). Staff was very friendly and helpful.
Manfred
icon-Business
Business
10.0
/10
Reviewed 232 week(s) ago

Expedia Group verified review

Nice property
Teemu
icon-with Partner
with Partner
8.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

+ Very good and polite service + Good and clean sauna/spa facilities - Noise isolation between the room and corridor could been better - Wifi quality was poor
Daniel
icon-Business
Business
10.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Great facilities and a comfortable room. Food at the hotel was excellent. Friendly staff too.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

Excellent service. The hotel is overall in good condition l, however it was noisy when someone at the next room was taking a shower or using the kettle. Nevertheless I had a good sleep but I was lucky to wake up early in the morning so no one else woke me up. Internet connection was quite slow.
Number of reviews per page
20
40

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Exterior 4 Best Western Premier Alsterkrug Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.