Raphael Hotel Wälderhaus

Hotels
8.8
/10
Very Good
369 reviews

What Guests Say About Their Stay

Mark
10.0
/ 10
Quirky hotel. Rooms very comfortably and homely. Right next to arena which is very handy if you are going to the concert, but can be a little annoying if you are not. There was a dance party on a Saturday night and the deep bass thump thump was coming through the room… I would guess this didnt happen often and no fault of the hotel
Verified traveler
10.0
/ 10
Arrived late caused by traffic on Autobahn. However this hotel is very special and unique from other hotels we usually visit. The hotels exterior is covered in wood. Super modern look and has a natural appeal to it. But the structure itself is made of concrete so idk how Eco-friendly the whole matter is. + for friendly staff, warm room and really clean and tidy. Since I come from the Nordic I can only refer to a Sauna in total, with all birch wood, wood essence & temperature. Cool experience, but slightly overpriced I would say.
John
10.0
/ 10
This was a very enjoyable stay, all the staff were first class. It was so good to find that talking in English was no problem. The only criticism was that he shower had no limit on the heat so one has to be very careful in its use.the hotel was super clean.
In the Area
See Map
Am Inselpark 19, Hamburg-Mitte, Hamburg, Germany, 21109

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Raphael Hotel Wälderhaus is located in area / city Hamburg-Mitte. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Raphael Hotel Wälderhaus

Am Inselpark 19, Hamburg-Mitte, Hamburg, Germany, 21109
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Location


Raphael Hotel Wälderhaus is located in area / city Hamburg-Mitte.

About Raphael Hotel Wälderhaus

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Raphael Hotel Wälderhaus exclusively for you.

Raphael Hotel Wälderhaus is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Raphael Hotel Wälderhaus is the right place to stay.

All facilities in Raphael Hotel Wälderhaus

Others Raphael Hotel Wälderhaus
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference room
  • Conference rooms

Hotel Services

  • Tours
  • Luggage storage
  • 24-hour Receptionist

General

  • Lockers
  • Parking (surcharge)

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Raphael Hotel Wälderhaus

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 18.5 for adults and EUR 9.25 for children
  • Self parking fee: EUR 14 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Raphael Hotel Wälderhaus
82
Number of floors in Raphael Hotel Wälderhaus
5
Another facilities in Raphael Hotel Wälderhaus
Others, Smoke-free area, Meeting rooms, Conference room, Conference rooms

Frequently asked question in Raphael Hotel Wälderhaus

What are available facilities at Raphael Hotel Wälderhaus?
There are top facilites at Raphael Hotel Wälderhaus such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Raphael Hotel Wälderhaus?
The standard check-in time at Raphael Hotel Wälderhaus is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Raphael Hotel Wälderhaus provide breakfast?
Yes, Raphael Hotel Wälderhaus provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Raphael Hotel Wälderhaus?
Raphael Hotel Wälderhaus is a 3.5-star hotel.
How many floors does Raphael Hotel Wälderhaus have?
Raphael Hotel Wälderhaus has 5 floors.
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More Reviews from Other Guests in Raphael Hotel Wälderhaus

8.8
Very Good
From 369 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

7.8

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Raphael Hotel Wälderhaus

Number of reviews per page
20
40
Top reviews
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Quirky hotel. Rooms very comfortably and homely. Right next to arena which is very handy if you are going to the concert, but can be a little annoying if you are not. There was a dance party on a Saturday night and the deep bass thump thump was coming through the room… I would guess this didnt happen often and no fault of the hotel
Read More
Bernd
icon-Business
Business
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Silent and clean Hotel. Good breakfast! Close to Subway Station. WiFi is terribly bad! For Business Travelers absolutely not acceptable! No-Go!!!
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 161 week(s) ago

Hotels.com verified review

Arrived late caused by traffic on Autobahn. However this hotel is very special and unique from other hotels we usually visit. The hotels exterior is covered in wood. Super modern look and has a natural appeal to it. But the structure itself is made of concrete so idk how Eco-friendly the whole matter is. + for friendly staff, warm room and really clean and tidy. Since I come from the Nordic I can only refer to a Sauna in total, with all birch wood, wood essence & temperature. Cool experience, but slightly overpriced I would say.
Read More
John
10.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

This was a very enjoyable stay, all the staff were first class. It was so good to find that talking in English was no problem. The only criticism was that he shower had no limit on the heat so one has to be very careful in its use.the hotel was super clean.
Anne
8.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

Et rigtig fint Hotel til pengene.
Wilfried
10.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

The building is striking: wood clad outside and (mostly) inside, with a commitment to sustainability showing in various details. It is located in Hamburg's green belt is pleasant, with fast and easy access to the city by train, but the local area is not so interesting. Half of the rooms face the railroad line to Hamburg, which can be noisy. But the other half, including the room where we stayed, are quiet.
Read More
Denis
8.0
/10
Reviewed 399 week(s) ago

Expedia Group verified review

We had 3 nights here while visiting Hamburg on holiday. Location was convenient to the S-Bahn, with a train every 10 minutes to/from the Hbf, so we could get anywhere quickly. Staff were helpful. The restaurant & bar was lively - we had a drink at the bar, but didn’t try the restaurant though patrons were enjoying themselves. The room was clean, with nice timber fit out. However, it didn’t have any tea/coffee facilities in the room. We were able to get a cup of hot water from the bar. Make sure to use the “do not disturb” sign since housekeeping arrives quite early.
Read More
Rob
8.0
/10
Reviewed 402 week(s) ago

Expedia Group verified review

Large focus on the environment, and the sustainability.
Verified traveler
8.0
/10
Reviewed 403 week(s) ago

Expedia Group verified review

The hotel is lovely. Beautiful rooms with the woodland theme. Interesting woodland exhibition in the hotel and a truly different selection of books on sale in the lobby. The wifi is a pain. At least when used with an iPhone. I kept having to find a new webpage to open to force a reacceptance of the T's & C's. I'm retired now, but for a business traveller this MUST be improved.
Read More
Verified traveler
10.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Not much going on in the neighbourhood but our plan revolved around staying here and cycling into Hamburg on Stadt bikes (located 2 mins from the hotel). Worked out perfectly. Great ride to Hafen city and miniatur wonderland. Nice eco hotel.
Verified traveler
10.0
/10
Reviewed 463 week(s) ago

Expedia Group verified review

I booked this hotel simply because it was close to an event venue but we really fell on our feet. The staff were exceptionally helpful, the restaurant was excellent and the price was good. My only criticism was that the rooms were a bit too warm for me but that's not a big deal. Would definitely stay here again.
James
10.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

A two night stay for work, with too little time in the hotel. Great room with a tree in the corner. masses of space and double aspect room. Fantastic dinner. Unfortunately had to leave to early each day (0400) to sample breakfast.
Mike
10.0
/10
Reviewed 502 week(s) ago

Expedia Group verified review

We stayed there for three days as part of our holiday in Hamburg. The hotel is situated in a new (2013) Eco development and is itself run along Eco lines. It is an interesting departure from the usual hotel and the staff were exemplary. The hotel is a short train journey into Hamburg and the service is frequent. The room was large and well appointed. The reception staff were friendly and informative. The restaurant provided a good quality of continental breakfast. We tried their evening fare on one occasion and it was tasty and very well presented. The restaurant manager, Katerina, was extremely friendly and no request was too much for her.
Read More
Michael
6.0
/10
Reviewed 548 week(s) ago

Hotels.com verified review

Pleasant hotel, local area ok but could feel "exposed" on dark evenings. Breakfast at Cafe behind hotel excellent value... ½ hotel price. Big problem was very poor WiFi... Signal in room was useless.
Verified traveler
8.0
/10
Reviewed 558 week(s) ago

Hotels.com verified review

Room and comfort were perfect. Staff not quite helpful and friendly.
Ingrid
6.0
/10
Reviewed 578 week(s) ago

Hotels.com verified review

Stay was ok, difficult for cars to get to, very unpleasant on your own to have to walk late at night in the dark in such isolation. Disappointing to only have something to drink late at night. Bread was stale at breakfast, and fruit looked dried out. Room was comfortable and not too warm.
Verified traveler
8.0
/10
Reviewed 582 week(s) ago

Hotels.com verified review

Very comfortable and clean eco-friendly hotel with very friendly staff. Nice restaurant. Surrounding area is a bit quiet but hotel is only 5 mins from the local train station for links to Hamburg and beyond.
Sigrun
8.0
/10
Reviewed 585 week(s) ago

Hotels.com verified review

Lovely hotel, close to public transportation which takes you within minutes to DT Hamburg...BUT....restaurant was closed the 2 nights we were there...due to private function! So....after just having arrived from a 12 hour trip from Canada we now had to stumble through the night in an unknown city/neighborhood trying to find something to eat! Unacceptable..part of the restaurant MUST stay open for hotel guests...
Read More
Debbie M
10.0
/10
Reviewed 597 week(s) ago

Hotels.com verified review

Located several stops from the Altstadt/Hauptbahnhof, it was the perfect location for us. Extremely quiet at night and very friendly service. The only thing that would have made it perfect is if it would have had it's own parking facility. There is a Parkhaus next to the hotel, but that's public and there is not direct access to the hotel, which made for some inconvenience with a lot of luggage. In the middle of an area designed with alternative environmentally-friendly building options, it's also a great reminder of what we have and what we need.
Read More
Jess
10.0
/10
Reviewed 608 week(s) ago

Hotels.com verified review

nice comfy hotel, just 5 minutes walk from overground station
Number of reviews per page
20
40

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Others 4 Raphael Hotel Wälderhaus

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 369 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

7.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Raphael Hotel Wälderhaus

Number of reviews per page
20
40
Top reviews
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Quirky hotel. Rooms very comfortably and homely. Right next to arena which is very handy if you are going to the concert, but can be a little annoying if you are not. There was a dance party on a Saturday night and the deep bass thump thump was coming through the room… I would guess this didnt happen often and no fault of the hotel
Read More
Bernd
icon-Business
Business
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Silent and clean Hotel. Good breakfast! Close to Subway Station. WiFi is terribly bad! For Business Travelers absolutely not acceptable! No-Go!!!
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 161 week(s) ago

Hotels.com verified review

Arrived late caused by traffic on Autobahn. However this hotel is very special and unique from other hotels we usually visit. The hotels exterior is covered in wood. Super modern look and has a natural appeal to it. But the structure itself is made of concrete so idk how Eco-friendly the whole matter is. + for friendly staff, warm room and really clean and tidy. Since I come from the Nordic I can only refer to a Sauna in total, with all birch wood, wood essence & temperature. Cool experience, but slightly overpriced I would say.
Read More
John
10.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

This was a very enjoyable stay, all the staff were first class. It was so good to find that talking in English was no problem. The only criticism was that he shower had no limit on the heat so one has to be very careful in its use.the hotel was super clean.
Anne
8.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

Et rigtig fint Hotel til pengene.
Wilfried
10.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

The building is striking: wood clad outside and (mostly) inside, with a commitment to sustainability showing in various details. It is located in Hamburg's green belt is pleasant, with fast and easy access to the city by train, but the local area is not so interesting. Half of the rooms face the railroad line to Hamburg, which can be noisy. But the other half, including the room where we stayed, are quiet.
Read More
Denis
8.0
/10
Reviewed 399 week(s) ago

Expedia Group verified review

We had 3 nights here while visiting Hamburg on holiday. Location was convenient to the S-Bahn, with a train every 10 minutes to/from the Hbf, so we could get anywhere quickly. Staff were helpful. The restaurant & bar was lively - we had a drink at the bar, but didn’t try the restaurant though patrons were enjoying themselves. The room was clean, with nice timber fit out. However, it didn’t have any tea/coffee facilities in the room. We were able to get a cup of hot water from the bar. Make sure to use the “do not disturb” sign since housekeeping arrives quite early.
Read More
Rob
8.0
/10
Reviewed 402 week(s) ago

Expedia Group verified review

Large focus on the environment, and the sustainability.
Verified traveler
8.0
/10
Reviewed 403 week(s) ago

Expedia Group verified review

The hotel is lovely. Beautiful rooms with the woodland theme. Interesting woodland exhibition in the hotel and a truly different selection of books on sale in the lobby. The wifi is a pain. At least when used with an iPhone. I kept having to find a new webpage to open to force a reacceptance of the T's & C's. I'm retired now, but for a business traveller this MUST be improved.
Read More
Verified traveler
10.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Not much going on in the neighbourhood but our plan revolved around staying here and cycling into Hamburg on Stadt bikes (located 2 mins from the hotel). Worked out perfectly. Great ride to Hafen city and miniatur wonderland. Nice eco hotel.
Verified traveler
10.0
/10
Reviewed 463 week(s) ago

Expedia Group verified review

I booked this hotel simply because it was close to an event venue but we really fell on our feet. The staff were exceptionally helpful, the restaurant was excellent and the price was good. My only criticism was that the rooms were a bit too warm for me but that's not a big deal. Would definitely stay here again.
James
10.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

A two night stay for work, with too little time in the hotel. Great room with a tree in the corner. masses of space and double aspect room. Fantastic dinner. Unfortunately had to leave to early each day (0400) to sample breakfast.
Mike
10.0
/10
Reviewed 502 week(s) ago

Expedia Group verified review

We stayed there for three days as part of our holiday in Hamburg. The hotel is situated in a new (2013) Eco development and is itself run along Eco lines. It is an interesting departure from the usual hotel and the staff were exemplary. The hotel is a short train journey into Hamburg and the service is frequent. The room was large and well appointed. The reception staff were friendly and informative. The restaurant provided a good quality of continental breakfast. We tried their evening fare on one occasion and it was tasty and very well presented. The restaurant manager, Katerina, was extremely friendly and no request was too much for her.
Read More
Michael
6.0
/10
Reviewed 548 week(s) ago

Hotels.com verified review

Pleasant hotel, local area ok but could feel "exposed" on dark evenings. Breakfast at Cafe behind hotel excellent value... ½ hotel price. Big problem was very poor WiFi... Signal in room was useless.
Verified traveler
8.0
/10
Reviewed 558 week(s) ago

Hotels.com verified review

Room and comfort were perfect. Staff not quite helpful and friendly.
Ingrid
6.0
/10
Reviewed 578 week(s) ago

Hotels.com verified review

Stay was ok, difficult for cars to get to, very unpleasant on your own to have to walk late at night in the dark in such isolation. Disappointing to only have something to drink late at night. Bread was stale at breakfast, and fruit looked dried out. Room was comfortable and not too warm.
Verified traveler
8.0
/10
Reviewed 582 week(s) ago

Hotels.com verified review

Very comfortable and clean eco-friendly hotel with very friendly staff. Nice restaurant. Surrounding area is a bit quiet but hotel is only 5 mins from the local train station for links to Hamburg and beyond.
Sigrun
8.0
/10
Reviewed 585 week(s) ago

Hotels.com verified review

Lovely hotel, close to public transportation which takes you within minutes to DT Hamburg...BUT....restaurant was closed the 2 nights we were there...due to private function! So....after just having arrived from a 12 hour trip from Canada we now had to stumble through the night in an unknown city/neighborhood trying to find something to eat! Unacceptable..part of the restaurant MUST stay open for hotel guests...
Read More
Debbie M
10.0
/10
Reviewed 597 week(s) ago

Hotels.com verified review

Located several stops from the Altstadt/Hauptbahnhof, it was the perfect location for us. Extremely quiet at night and very friendly service. The only thing that would have made it perfect is if it would have had it's own parking facility. There is a Parkhaus next to the hotel, but that's public and there is not direct access to the hotel, which made for some inconvenience with a lot of luggage. In the middle of an area designed with alternative environmentally-friendly building options, it's also a great reminder of what we have and what we need.
Read More
Jess
10.0
/10
Reviewed 608 week(s) ago

Hotels.com verified review

nice comfy hotel, just 5 minutes walk from overground station
Number of reviews per page
20
40